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The Grand Reserve At Paradisus By Melia Palma Real

1,293 reviews
#3 of 35 Hotels in Bavaro
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Playa de Bavaro Paraje de Bavaro, Bavaro, Punta Cana 23000 Dominican Republic
00 44 808 169 5853
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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About

4.5
Excellent
1,293 reviews
Location
Cleanliness
Service
Value
All-inclusive luxury is taken to a whole new dimension at The Grand Reserve at Paradisus Palma Real. Its sophisticated design is the perfect canvas for a unique and thoughtfully-crafted experience to create endless memories. Among its superiorly appointed All-Suites room types, with subtle and innovative touches, The Grand Reserve at Paradisus Palma Real offers Swim-Up Suites with direct access to their very own breathtaking pool. Enjoy an exquisite All Inclusive culinary concept with more than 8 Restaurants offering the best of world cuisine. Maia a superior full service SPA, in collaboration with world-renowned Natura Bissé, which will provide well-deserved royal treatments for all senses to wholly come to life. A complete, well-rounded fitness program, using a variety of trends and strategic areas within the Resort, which will challenge your wellbeing goals.
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Room & Suite (34)34
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Hot bath
Pool / beach towels
Swimming pool toys
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Water park
Aerobics
Entertainment staff
Evening entertainment
Nightclub / DJ
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 1 more
Hotel links
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Hotel deals
1,293Reviews147Q+A100Room tips

Reviews

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Nice and quiet
It is a very nice but quiet hotel, not at the beach but close to it. We had a good stay. Buffet could have been with more variety but the specialty restaurant Mina was really a great experience. Very nice for couples.
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Review collected in partnership with Meliá Hotels International
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Hotel's Favourite
Brilliant new property
So this was our first trip to DR. I came across this hotel within a hotel and noticed that it opened less than a year ago, a big plus in my book. There is a very nice Paradisus hotel, managed by Spanish chain Melia, then there is the Reserve at Paradisus and then there is the Grand Reserve which is where we stayed. Check in was smooth. We were provided with a welcome drink and assigned our butler. He took care of all restaurant reservations, tours etc. The unit was huge and consisted of a living room with a sleeper sofa, kitchenette, Nespresso machine, all kitchen utensils were included. There was a sound bar to which you could connect your phone or I-Pad to play music. The living room opened onto a big balcony with a jacuzzi, and nice outdoor furniture. The bedroom had a king size bed, another flat screen TV. Marble covered bathroom consisted of a stand alone bath tub, a separate shower, and a separate toilet area. Service was twice a day and really good. Restaurants on the premises included a steak house, a couple of sea food restaurants, Japanese, buffet, an outdoor café etc. Restaurants were above average but that's it. Buffet had plenty of options for breakfast and lunch. There was a huge pool which was never crowded and several other big pools. Even though the hotel was at 70% occupancy it really did not feel that way. From the hotel you can take tours to Sanoa Island and to Santo Domingo. There were 2 shuttles one to the beach (five minute ride) and one to the mall. You can skip the mall, it was really nothing special. At the beach you also had all kinds of amenities, including very nice lounges, towels, a bar and so forth. Overall, we had a great stay in DR and I can definitely recommend this five star, new resort.…
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Date of stay: November 2019
Value
Cleanliness
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Room Tip: They advertise your own private pool for ground floor units but that is not the case. Also, first...
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Response from CMMelia, Gerente at The Grand Reserve At Paradisus By Meliá Palma Real
Responded 4 weeks ago
Dear Jason, Thank you very much for selecting us as destination for your first trip to the Dominican Republic. We appreciate your recommendation and that you spend a wonderful time at our resort, the amaneties, restaurants and services. We look forward to welcome you back soon. Kind regards Guest Service Center Management
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Do not waste your money
My family vacation twice a year not including my vacations with my girlfriends and I'll have to say this was the worst experience so far especially considering how much I spent for this trip. First of all, the shuttle that was included in our vacation package did not show up to pick us up and even though, we didn't mind paying $40 as we just wanted to get our vacation started and start the fun, the workers around the resort kept directing our taxi driver to different resorts even after we told them multiple times where we were staying! it took us about 30mins and a freaking golf cart ride to get us to the right hotel and of course by that time, we were all exhausted!! I traveled with my son who is 6 and daughter who is 4 and by the time we eventually arrived into our room after all the fraustrating dealings with multiple front desk agents and the language barriers, all we wanted to do was just sleep and hope the next day would be better. The next day we went for breakfast and the food was horrible! I have stayed at a Melia resort before in Cancun and I remembered it for the awesome food, also I have stayed at the Majestic resort before in Punta Cana and the food was not excellent but it was great. I was so disappointed that I spoke so highly about this resort to my husband based on my previous Melia experience and the grade of the hotel but everything fell short of our expectations. There's no nightlife, the hotel was very scanty but yet every night, we were told by our concierge (who was one of the worst we have ever had) that most of the good restaurants were sold out, I wonder by who? ghosts? I will definitely not be back to this place! The staff here were rude other than 1 lady who worked at the kids club and looked like she actually loves her job. Also this is the first all inclusive hotel that will not have great liquor in the room other than some beers and sodas in a small fridge!!! I was shocked! even the resorts that were lesser rated had better alcohol in rooms! When I asked for more drinks, they brought us a bottle of some cheap wine and that was it! Anyway, this was an absolute waste of money (we paid double since we booked last min), time and food was horrid! Writing this review brought back bad memories that I'd rather not remember. I hyped this vacation so much to my husband and kids and we were left disappointed!…
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Review collected in partnership with Meliá Hotels International
Date of stay: December 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Amazing vacation
We've been to DR lots of times, and it was our second time at Grand Reserve. We absolutely loved it first time, and were happy to be there the second time. The services, in our opinion, keep improving. The facilities are well maintained, everything looks clean and taken care of. Nice beach, although its not very close, but you can use a car ( they run on regular basis between hotel and the beach ), but its just 10 minuts away, so we personally liked walking-we enjoyed looking around. Very cool bar at the beach, the bartenders were very attentive and friendly. We especially enjoyed the drinks made by Kersy Morillo Very spacious rooms, but here we must give a liitle critic to whoever is responsible for the housekeeping-it could be much better - we had to call number of times to get coffe cups in the room, to restock our fridge, to take out wet towels in the evening, etc... The food was great, even better then it was in May ( our first visit ), especially the Buffet. Good service in general, but the breakfast could be not so slow sometimes. Since it was not our first time, it was really great to see many familiar faces among the personal, and reconnect with people who we now consider our friends. Our butler-Esteban Itivo, (we met him in May, and asked for him to be assigned to us again ) thank you so much for making our stay so pleasurable! He was super patient and attentive to all our needs, every morning he was the first one to great us over the phone, took care of all reservations, all the small details that can spoil any vacation. Thanks to him we felt like home at the resort. Outstanding service! We applaud you, Esteban! and we would like you to be our butler for all our future vacations And many-many thanks goes to Sheila Garcia! You are amazing, girl! Professional, friendly, true master of mixology, she creates her own drinks and she is an incredible company! We loved spending time with you. We recommend this resort, and we are 100% coming back…
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: corner suites are much bigger
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Amazing and relaxing vacation
My stay is as amazing definitely would recommended. Everything was well maintained and clean and the service was great from all the staff. Everyone had a welcoming smile and and was willing help. Would recommended this resort to anyone. Sulenny was a wonderful concierge she answered all our questions and made sure our whole trip went smoothly. Gerardo was our bike tour guide and he was fantastic and made sure we were all safe and gave us a excellent tour of the resort and every time we saw him he made sure to stop by and and check in us!
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Date of stay: January 2020Trip type: Travelled with family
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Hello We have 10 people for a vacation in December of 2020. We will be in Punta Cana in January and would like to look at the rooms at the hotel to decide what we need. How do I arrange this? Thank you
Did you try the Meliá website to see the rooms?
0 votes
Does the hotel offer safe bottled water for babies formula?? Also what are the cribs like?
Yes they have bottled water safe to drink,and the hotel also has an internal water filtration system which they have on taps . The baby cribs don’t know about that since I do not have and infant but I’m pretty sure they have them.
1 vote
Do you know if the blow dryers in the rooms have a concentrator on it?
Outlet are USA standard
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Inner circle or outer circle? I have been reading reviews that there is evening entertainment? Is it noisy after 9pm? We will be traveling with 2 small children. Thank you!
Yes they usually have different entertainment activities but there is nothing to worry as most of the rooms are far from it.
0 votes
Which room locations are the quietest for one bedroom suites..where you hear less noise/music if you want to go to bed early? I believe the inner circle ones can hear the music/evening entertainment but the outer ones would have vehicular traffic and service people noise?
You are correct about inner rooms. If you are circle member you’d be in building 5 or 6 and I don’t think there would be vehicular traffic on outer rooms. As for non members you’d be in 1 2 3 or 4. I’m not positive but think outer rooms in 2 or 3 should have the less traffic. Sorry I can’t provide more info
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"corner suites are much bigger"
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"Request rooms facing the inner circle."
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"Rooms on first floor have special access to the pool but rooms on other floors are more private"
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"If you don't have a swim up room, opt for a 3rd or 4th floor room near an elevator."
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"choose a room at the corner of the building. You will have a huge balcony area"
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PRICE RANGE
€326 - €1,126 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
432
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Frequently Asked Questions about The Grand Reserve At Paradisus By Meliá Palma Real
Which popular attractions are close to The Grand Reserve At Paradisus By Meliá Palma Real?
Nearby attractions include Vivaldi Cigars (1.0 km), HARRISON'S Fine Caribbean Jewelers (0.5 km), and Yopo TIki Bar (1.1 km).
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What are some of the property amenities at The Grand Reserve At Paradisus By Meliá Palma Real?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
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Which room amenities are available at The Grand Reserve At Paradisus By Meliá Palma Real?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
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What food & drink options are available at The Grand Reserve At Paradisus By Meliá Palma Real?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
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Is parking available at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, free parking and secured parking are available to guests.
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What are some restaurants close to The Grand Reserve At Paradisus By Meliá Palma Real?
Conveniently located restaurants include Passion by Martin Berasategui at Paradisus Palma Real, Pranama, and Taino Restaurant.
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Are there opportunities to exercise at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
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Are any cleaning services offered at The Grand Reserve At Paradisus By Meliá Palma Real?
Yes, dry cleaning and laundry service are offered to guests.
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Does The Grand Reserve At Paradisus By Meliá Palma Real offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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Which languages are spoken by the staff at The Grand Reserve At Paradisus By Meliá Palma Real?
The staff speaks multiple languages, including English, Spanish, French, German, and Russian.
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Is The Grand Reserve At Paradisus By Meliá Palma Real accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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