Hard Rock Hotel & Casino Punta Cana
Boulevard Turístico del Este Km.28No.74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
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Hotel direct offer!Travel Week: All rooms with 55% off + Transfer
US$392
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About
#22 of 61 hotels in Bavaro
Location
Cleanliness
Service
Value
The 1,775 room Hard Rock Hotel & Casino Punta Cana is situated on pristine sugar white sands stretching 121-acres along Macao Beach in the Dominican Republic. Hard Rock's first all-inclusive hotel and casino exudes lavish five-star amenities and personal service to create the ultimate rock star getaway. Among the resort's many offerings are luxe accommodations, the signature Rock Spa(R), 18-hole Nicklaus designed golf course, iconic music memorabilia and a larger-than-life Vegas-style casino - the largest in the Dominican Republic, featuring Oro nightclub. Guests also enjoy 11 expansive pools, four swim-up bars, a kids pool and lazy river. A variety of gourmet dining options is available through the resort's nine restaurants. The property also features more than 65,000 square-feet of flexible event and meeting space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bowling
Babysitting
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Casino and Gambling
Golf course
Mini golf
Tennis court
Water park
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air purifier
Air conditioning
Additional bathroom
Desk
Minibar
Cable / satellite TV
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Price:Travel Week: All rooms with 55% off + Transfer
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
18Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Boulevard Turístico del Este Km.28No.74 Macao, Bavaro, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Bavaro car hire
37012Reviews3954Q+A100Room tips
Reviews
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Most Recent
Jenner was amazing! He was so helpful and full of knowledge. My experience with him was so pleasant. Hemade me feel like family. I would recommend his services hands down! I look forward to my return to Hard Rock Punta Cana Resort and Casino!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The Hard Rock In Punta Cana is by far our favorite vacation destination. This facility is spotless, beautiful and a true non-stop ride...I need a vacation from my vacation. The list of the to-do's is a mile long and everyone is exceptionally nice and engaging. My diet was wrecked from all of the delicious foods and the variety of restaurants. This is the true WOW factor. You can't walk 50 feet without some type of food offerings, even at the pool, shopping mall or even outside the casino. We can't wait to go back at Christmas for another visit.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
Helpful
Response from General Manager HRPC, General Manager at Hard Rock Hotel & Casino Punta Cana
Responded 5 Apr 2022
Hello LouAmexTripAdvi... T, Thank you for an amazing 5 star review! We are delighted to know you had such a great time with us. We hope to welcome you back soon to our charming hotel to continue providing memorable expriences and keep on rockin'! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 7 nights. Service was great. All of the staff are so friendly. Room service kept our room clean at all times. Food selection is nice as well. Would return with a group of friends in the future.
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Go early to dinner to avoid large crowds and long waits.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a great time with family and friends. Rafael and Carlos took great care of us and went above and beyond for my parents 50th anniversary. Hotel is clean ,security is always there, staff are friendly. Would definitely recommend
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I have to say i have traveled many times to Hard Rock Punta Cana but what made my trip memorable and amazing was my Butlers Rafael and Carlos many times we have travelled and not once physically seen our butlers never felt appreciated and attended to but this time Rafael and Carlos were on top of every thing communication a 10/10 efficiency 10/10 and just the most pleasant and accomidating workers i have ever met! Every morning greeted with a smile and our itinerary never had an issue with restaurant bookings and the 50th dinner for my friends parents was a special cherry on the cake! From now on they will always be on the top of my list! Out of all the restaurants Los Gallos was the best food and overall customer service ! Entertainment staff Scooby Doo he always makes the life of the party and is always so attentive with the kids and teens ! Our room clean and always properly attended to! We were a group of 12 with 4 rooms and the trip went smoothly. THANK You so much and honestly 100% recommended!…
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The food quality was very poor. The alcohol selection was non existent in the restaurants. This is unfortunate because we have been there multiple times and the changes in the hotel are not encouraging.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear tennisace511, We would like to apologize for any inconvenience that may have occured during your stay. We will share this review with the involved departments for appropriate corrective measures are taken. We hope to welcome you back soon to keep on rockin'! “This Review was responded on behalf of the General Manager of Hard Rock Hotel & Casino Punta Cana.”
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I just want to say thank you very Much to David Perez, Envido, Santos and all Hard rock Team for amazing days with my family and friends. I know you guys provided the best to serving us. Ustedes sao los Mejores.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear 303segaa, Thank you for an amazing 5-star review! We are delighted to know that you had an excellence time with us. We will share your comments with our Rockers, they will be so happy to know they provided you a great time. We look forward to welcoming you back to our beautiful hotel to keep providing you an excellent service. You Rock! "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A big thank you for making this trip great goes to Hard Rock workers, especially David Perez, Envido and Santos! They have provided exceptional service with great attention to every detail, accommodations and hospitality. This was by far our best Dominican Republic trip and mostly due to them exceeding our expectations in service. We are definitely coming back again! Thank you guys for making this a trip to remember.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear 269deniseq, We would like to thank you for taking time to review about your vacation with us. We are more than glad that you experienced a great holiday and we are looking forward to welcome you back. All the staff working at Hard Rock Hotel & Casino Punta Cana will always do their best to continue giving you memorable experiences. "This review has been responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been to this resort 4x, and each time it changes and they keep taking away. Example the spa you spend $350 on an 80-minute massage and now they want to charge you $100 , of resort credits, to use the spa amenities including steam room sauna hot tub. I don't know any spas that charges you to use The amenities if you booked a service. Most spa usually only charge you to use the amenities if you don't have a service. Next, you used to be able to use your resort credits to upgrade your wine. Now it is cash only. Next, they used to give you steak and lobster at the steak restaurant, last time we were there if you wanted lobster you'd have to use your resort credits and be charged the service fee of 20 to 25%. Going to the steak restaurant in 2 days we'll see what they have changed. Being an owner in the timeshare is not worth it stay away. I would stay at another resort, once I finish using up my credits. Each time we're here we have to fight with them, and we're VIP legendary members. I mean who charges to use spa amenities when you book an 80-minute massage?…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear Freemanrachel, Thank you for taking the time to write about your stay, we sincerely regret the inconvenience. We have passed your comments to our Public Relations Team for a proper follow-up. Rock On! "This review was responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They offered 3 nights for taking tour this may 2022. Never received. Came back now Nov. 2022 tried to reclaim offer. Blind leading blind. No clue what they are doing don't take a tour. They will definitely lie and not give you what is promised.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager HRPC, Director General at Hard Rock Hotel & Casino Punta Cana
Responded today
Dear caroleadams71, Thank you for taking the time to write about your stay, we sincerely regret the inconvenience. We have passed your comments to our Public Relations Team for a proper follow-up. Rock On! "This review was responded on behalf of the General Manager of the Hard Rock Hotel & Casino Punta Cana."
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$345 - US$554 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock hotel and casino punta cana, moon palace hotel, moon palace resort all inclusive
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaBavaro
NUMBER OF ROOMS
1775
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Claim Your ListingHARD ROCK HOTEL & CASINO PUNTA CANA - Updated 2022 Prices & All-inclusive Resort Reviews (Bavaro, Dominican Republic)
Frequently Asked Questions about Hard Rock Hotel & Casino Punta Cana
Which popular attractions are close to Hard Rock Hotel & Casino Punta Cana?
Nearby attractions include Hard Rock Casino Punta Cana (0.2 km), ORO Nightclub (0.09 km), and Little Switzerland (0.06 km).
What are some of the property amenities at Hard Rock Hotel & Casino Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel & Casino Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel & Casino Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel & Casino Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel & Casino Punta Cana?
Conveniently located restaurants include Montserrat Manor Restaurant, Toro, and Los Gallos.
Are there opportunities to exercise at Hard Rock Hotel & Casino Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hard Rock Hotel & Casino Punta Cana have an airport shuttle?
Yes, Hard Rock Hotel & Casino Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hard Rock Hotel & Casino Punta Cana have airport transportation?
Yes, Hard Rock Hotel & Casino Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hard Rock Hotel & Casino Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel & Casino Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.