Staff more than kindly, helpful and enthusiastic. Location wonderful, great lake views. Bungalow very good. We have some issue with public water supply because of the heavy rains, but they managed to solve their best. Food excellent, we enjoyed grilled tilapia. A must in Giseny
Beautifully situated hotel right at the lake of Kivu. Very niece and clean room, rather small but in traditionally thatched bungalows. Try the grilled tilapia and the fried sambasa! Order dinner in advance, otherwise very long waiting times! Boat tours on lake Kivu are a must.
Friendly staff, good food, amazing and relaxing view over the bay and fishermen. Emanuel is one of best the waiters (see picture). The place is well suited for couples and family members. Highly recommend. Best location and very nice staff.
We recently spent 5 nights at Paradis Malahide. We came away refreshed and wishing that we could stay another 5 nights. I think the two most outstanding aspects of Malahide are its location (right on the water) and its staff. The facilities themselves are a bit tired, and some maintenance is definitely needed in the bungalows to address gaps around doors and windows, loose screws, etc. But the location! It is literally next to the water. There are several tables with chairs/sofas that are within 2 meters of the water. It was a treat to wake up every morning hearing the waves lap the shore and the birds cheerily tweeting their song. If the fishermen were successful, you also hearing their singing as they bring the fishing boats back to shore. In terms of accommodation, we stayed in a bungalow. They are basic! Bed w/ mossie net. One small side table with lamp next to bed. Two rattan chairs and small table. It would be really nice if they would add a suitcase stand or two, and a few more hooks in the room, and a stronger ceiling lamp. Initially, the extreme basic-ness of the bungalow was a bit disconcerting, but once we got through the first 24 hours, it felt fine. A few improvements would help a great deal (listed above). We stayed in bungalow 6, which is the one closest to the two-story 4-plex. It was very quiet while we were there, so we didn't mind being next to this at all. On the lawn in front of the 4-plex, there are 6 lounge chairs to lay in the sun, and the staff are great at setting out the cushions and towels on the chairs every morning. Food was good! Breakfast was included with the room rate, and we ate a very good breakfast every day. Their coffee is strong, but they serve it with warm milk, and it was really great. Also, either a small pancake or mandazi w/ honey at the end of breakfast each day. We also ate a few lunches and dinners there, and everything we had was good. We particularly liked their grilled tilapia w/ lemon butter sauce, and their Hawaiian pizza. Staff were excellent - all the way from the security guard who washed our car every morning. to Ejide and Tresor at the front desk, to Amani and Emmanuel who were servers, Nestor the chef, and Jean Claude the housekeeper. Everyone was friendly and helpful and available. They really helped to make our stay special. We would definitely go back and stay here. We also had dinner two nights at their daughter hotel - Paradis Kivu - and enjoyed it there as well. Good food. Food in general is served slowly in this area. Everywhere we went, we pretty much waited 45+ minutes from the time of ordering to delivery of food to the table.…
I booked for 4 nights but ended up staying 8. My bungalow was simple and cosy. I loved the lake. The staff is super nice and make you feel very welcome. Food is local and good. I really loved the dog of the house named Sweetie. The town center is 6-7km away, but you can move easily by mototaxi or other transport. In the evenings we sat at the main building by bonfire. Sweet memories.