Hotel Jirahara
Carrera 5, entre calle 5 y 6, Urbanizacion Nueva Segovia Carrera 5, Entre Calle 5 y 6, Urbanizacion Nueva Segovia, Barquisimeto 3001 Venezuela
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About
3.5
#10 of 13 hotels in BarquisimetoLocation
Cleanliness
Service
Value
Hotel Jirahara, Barquisimeto icon for its structure and privileged location east of the city, known by many as the King of the Hill, surrounded by beautiful landscaping and majestic trees, offering our guests an oasis of tranquility and harmony.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot bath
Bar / lounge
Restaurant
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Laundry service
Room features
Air conditioning
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Classic
Location
Carrera 5, entre calle 5 y 6, Urbanizacion Nueva Segovia Carrera 5, Entre Calle 5 y 6, Urbanizacion Nueva Segovia, Barquisimeto 3001 Venezuela
Name/address in local language
Getting there
Barquisimeto Airport
7 km•
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Car Hire
14 Restaurants
within 1 kilometer
1 Attraction
within 1 kilometer
87Reviews5Q+A3Room tips
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Detailed Reviews
If you want to spend time in the room, don't go here. They are a bit dated.
But if you want nice outdoors, this is the place to go.
Great restaurant with top service and great food. A gorgeous looking bar which leads you to the pool. It is beautiful.
They need to train the staff as they are not very friendly. They have to change the booking system as it took us weeks (literally) to have the reservations done. I had two complaints, which it was just my personal experience, as we went during Christmas holidays, they had parties in the hotel. Loud ones, they didn't take under consideration there would be guests sleeping. They also need to take care of the plants in the balconies on the first floor.
Overall, if you like outdoors, you'll love this. I was trying to look for the three good hotels in the city, not disappointed at all of this one. Good value.
But if you want nice outdoors, this is the place to go.
Great restaurant with top service and great food. A gorgeous looking bar which leads you to the pool. It is beautiful.
They need to train the staff as they are not very friendly. They have to change the booking system as it took us weeks (literally) to have the reservations done. I had two complaints, which it was just my personal experience, as we went during Christmas holidays, they had parties in the hotel. Loud ones, they didn't take under consideration there would be guests sleeping. They also need to take care of the plants in the balconies on the first floor.
Overall, if you like outdoors, you'll love this. I was trying to look for the three good hotels in the city, not disappointed at all of this one. Good value.
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Date of stay: December 2017Trip type: Travelled as a couple
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
superb location. old but beautiful beatiful, the new administration has been trying to keep the hotel running in several creative ways.
Perhaps the best bar in the city, with also a brand new segafreddo cafe, and the always beautiful pool, somehow compensate with a serious lack of a good place for having breakfast..., and rooms with an urgent need of an update. Friendly, but yet unprepared staff
finally, they should pay attention to the noise from the bar which escalates to the rooms!!
Perhaps the best bar in the city, with also a brand new segafreddo cafe, and the always beautiful pool, somehow compensate with a serious lack of a good place for having breakfast..., and rooms with an urgent need of an update. Friendly, but yet unprepared staff
finally, they should pay attention to the noise from the bar which escalates to the rooms!!
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Date of stay: January 2016Trip type: Travelled with family
Service
Sleep Quality
Room Tip:Â the y offer free wifi but is useless
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jirahara, Director General at Hotel Jirahara
Responded 9 Aug 2016
Dear Guest: At this moment we are working in a lot of thinks to offer you a better experience in your next visit. Thank for your comments about our hotel, Best regards. Rafael Durand Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to say that the architecture and decoration of the lobby was exquisite. I really thought it was going to be a revamped version of the old Hilton so I decided to give it a try to one of the most expensive hotels in Barquisimeto.
Room was in a third floor so view the view and the breeze was nice. Walking into the room was a pleasant surprise. It has the size of a mini suite with a nice desk and a mini fridge. King size bed with a comfortable mattress and plush pillows.
Room was hot so I changed the thermostat to a nicer temperature. Air came out cooler. Went to take a shower. Bathroom was not that clean. Curtain shower was small so water came out all over the place. Bath tub drainage was plugged so there was a great accumulation of water that stayed there for hours. Came out the shower room was still warm. Opened the balcony doors because you could hear a nice breeze outside and found out that curtains had mold on the top. Lots of it. At that point I was too tired and had a lot of pain so I didn't feel like arguing with some clerk to have something fixed. I'm glad bed was comfortable and breeze was enough to get a good rest.
Next morning during my check out I let the clerk know about the complaints and she said they would have changed my room if I requested it. Oh well, it was my fault for being too lazy to request a change but I still believe that an expensive hotel shouldn't have clogged bath tubs or moldy curtains or a broken AC
Room was in a third floor so view the view and the breeze was nice. Walking into the room was a pleasant surprise. It has the size of a mini suite with a nice desk and a mini fridge. King size bed with a comfortable mattress and plush pillows.
Room was hot so I changed the thermostat to a nicer temperature. Air came out cooler. Went to take a shower. Bathroom was not that clean. Curtain shower was small so water came out all over the place. Bath tub drainage was plugged so there was a great accumulation of water that stayed there for hours. Came out the shower room was still warm. Opened the balcony doors because you could hear a nice breeze outside and found out that curtains had mold on the top. Lots of it. At that point I was too tired and had a lot of pain so I didn't feel like arguing with some clerk to have something fixed. I'm glad bed was comfortable and breeze was enough to get a good rest.
Next morning during my check out I let the clerk know about the complaints and she said they would have changed my room if I requested it. Oh well, it was my fault for being too lazy to request a change but I still believe that an expensive hotel shouldn't have clogged bath tubs or moldy curtains or a broken AC
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Date of stay: September 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After several attempts to reach Mr. Jose Torres, The General Manager and Mrs. Carmen Pedroza, The security supervisor it was impossible to receive a response for my stolen IPad.
Also our Room had a not working safety box and The Balcony door had a broken lock !!
Stay away from this type of Hotel !!!
Never in my life !!
Also our Room had a not working safety box and The Balcony door had a broken lock !!
Stay away from this type of Hotel !!!
Never in my life !!
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Date of stay: December 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barquisimeto is a very pleasant city to visit and to do business in. Its people are nice and helpful. This hotel, previously known as Barquisimeto Hilton, besides wonderful facilities, comfortable rooms and an excellent cuisine is located in a magnificent place, not only for its spectacular view to the Turbio´s river valley, but also for its proximity to the best side of the city and the easiness to get to any place you need to go.
The internal patio with the tallest palm trees I've ever seen is simply a must see.
From now on, everytime that I will stop in Barquisimeto I would lodge at the Jirahara.
The internal patio with the tallest palm trees I've ever seen is simply a must see.
From now on, everytime that I will stop in Barquisimeto I would lodge at the Jirahara.
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Date of stay: November 2014Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip:Â Keep away from elevators, are rather noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Formerly The Barquisimeto Hilton, Hotel Jirahara is located in the East side of the city, considered the wealthiest neighborhood by the locals. However, the area has become so dangerous that guests are no longer advised to walk in the vicinity of the hotel. For those who stayed at the property under the Hilton brand, the decay is radical, from the service standard to the infrastructural elements. The property is being operated at a minimal maintenance and service effort. Even though the hotel is graded and priced as a 5* property, the accommodation offering is mediocre. Starting with the check-in, we were helped after standing in a queue for more than 20 minutes as only one employee was assisting guests for check in and check out even during peak hours. The rooms are old fashioned and the cleaning standard is poor and inconsistent. The breakfast offering is basic with limited choices. In the past, this hotel had the most beautiful common facilities, swimming pool and gardens were a main attraction, this is no longer the case. It seems that there is some work in progress taking place around the viewing deck, however there is no justification for a 5* property to let its construction mess become part of its landscaping. Weekends can be particularly noisy as day visitors are allowed. As there are no rules in terms of alcohol consumption and loud music, what is supposed to be a relaxing experience at a high cost becomes a great disappointment. Lowering your expectations may make your stay easier at Hotel Jirahara. On a positive note, there is a protected "iguana" colony running free in the green area of the main entrance, a beautiful reminder of the potential that Venezuela has to offer to tourists which can only be achieved in a more organized and service driven culture.
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Date of stay: December 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff is extremely friendly and eager to help. Hotel is aged and needs renovations. Rooms show this fact. Anyway I had a satisfactory stay. Property is situated on a very nice area, pool facilities are located on a beautiful garden. Very good italian restaurant on premises. Breakfast was good at the cafeteria.Located on a nice part of the city and few minutes taxi ride to the shopping center Sambil and local BRM Airport.
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Date of stay: August 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was there for 2 nights. I have chosen this particular hotel since I used to live in that city. The second day there was a problem with the key to our room, we couldn't open the door the main master key was brought then they say they would bring up a new set of keys. At 11pm my husband and I got back from a dinner party, we couldn't open the door again... to make it short, they finally opened it at 2 am. It was a total nightmare, and we only had a "so sorry, sit down and wait. Go to another room for a couples of hours till we open your room". The next day we checked out, they offered a refund (something like 50%) for that night, I am still waiting. The swimming pool is nice, but full of kids taking swimming lessons, so of course you would
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Date of stay: August 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Rooms with a view to the valley. Rooms on the east side are quieter.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buen dÃa
Puede comunicarse por los siguientes teléfonos 0251-7106103 / 0251-7106133 y con gusto atenderemos su solicitud.
Saludos cordiales
Buen dÃa
Para nosotros es un verdadero gusto atenderlo, para cualquier información puede comunicarse a los siguientes teléfonos 0251-7106133 - 0251-7106103.
Hotel Jirahara
Reciba un cordial saludo.
A través de los siguientes teléfonos puede contactarse con nosotros para información de reservas y tarifas, 0251-7106133 - 0251-7106103.
LOCATION
VenezuelaCentral-Western RegionBarquisimeto
NUMBER OF ROOMS
137
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hotel Jirahara
Which popular attractions are close to Hotel Jirahara?
Nearby attractions include VGA GalerÃa (0.5 km).
What are some of the property amenities at Hotel Jirahara?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Jirahara?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Jirahara?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Jirahara?
Conveniently located restaurants include La Hamburgueseria 143, Restaurante El Mana, and La Piccola Trattoria.
Are there opportunities to exercise at Hotel Jirahara?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hotel Jirahara have airport transportation?
Yes, Hotel Jirahara offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Jirahara offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Is Hotel Jirahara accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.