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We had hear so many positive reviews about the hotel and we were very excited to go here,but out experiences were very different. We have stayed at many 5 star hotels and this definitely is not in the same category. In a nutshell it felt...More
My wife and I just spent 4 nights at the Canyon Suites and could not be more pleased. The rooms were bright, clean and spacious enough to make us very comfortable. Same for the veranda. The included breakfasts had limited variation each day but were...More
This was my second stay at the Canyon suites and it was even better than the first ... The property is immaculate and although the lobby is spotless, I never actually witnessed a person cleaning.
The valet guys were friendly...yet professional ... always alert and...More
Email correspondence with Jacob was prompt and helpful before arrival. The ambassadors did not hesitate to accommodate any request. We enjoyed the privacy at Canyon Suites.
Pool service is very attentive and friendly. I suppose it helps that there are so few guests compared to...More
We have come here for 4 years in a row to play golf. When we booked our suite months ago, no one told us about the construction, and that the golf course would be closed! They only told us a few weeks before our arrival...More
1 Thank Ann F
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 3 weeks ago
I am so disappointed that your most recent stay was well below what you expect when you are at The Canyon Suites. You are a valued guest and it pains me to hear that so many shortfalls occurred. I will be addressing my...More
Response from PhoenicianManager | Property representative |
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more... More
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more exclusive and luxurious guest experience. Completely redesigned in summer 2016, the 40 suites and 20 rooms resonate with a residential, contemporary elegance - an upper up-scale ambiance from The Phoenician. Each accommodation offers views of the pool and Camelback Mountain, or the golf course and valley beyond. We hope to welcome you to The Canyon Suites in the near future.