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The Canyon Suites at The Phoenician

439 reviews
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Traveller (202)
Room & Suite (259)
Pool & Beach (95)
Overview
  • Excellent90%
  • Very good6%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“the main hotel”(35 reviews)
“golf course”(62 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Offers from The Canyon Suites at The Phoenician
Special Offer: 4th Night Free & Credit
Hotel deals
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Reviews (439)Write a Review
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All reviewscamelback mountainthe main hotelgolf courseprivate poolthirsty camelcoffee serviceone bedroom suitejg steakhouseil terrazzopool attendantgolf cart rideeach morningspecial shoutturn down servicelarge balconyluxury hotelpool service
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1 - 5 of 432 reviews
Reviewed 3 weeks ago

This review is directed at the hotel's reservation process and not the actual hotel rooms or amenities. After significant research and excitement, I booked my reservation at the Canyon Suites for New Years Eve to celebrate my 1 year anniversary. My reservation was confirmed by...More

1  Thank Arastoo T
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 3 weeks ago

I am so disappointed to hear about your collective experience regarding this whole situation. I will be reaching out to our reservations department so I can gather all of the details and fully understand the circumstances that led to this decision. Please email me at...More

Hotel's Favourite
Reviewed 10 November 2017

From the moment you pull up into the Canyon Suites entrance until the day you leave, you will be treated like royalty. They remember your name, your car, how you like your coffee, and so on. Dillon was wonderful to work with, if you needed...More

Thank reredish1227
Reviewed 7 December 2017

I visited Phoenix in October to attend a concert and wanted to add 2 more days to my trip by relaxing at The Canyon Suites at The Phoenician. Below are my experiences and please judge for yourself if this property is "Luxury Collection": 1) I...More

2  Thank Vivian S
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 10 December 2017

Thank you for sharing your valuable feedback and I am beyond disappointed that your most recent visit fell short of the expectations you expect when staying at a Luxury Collection property. I know our management team is in the process of reaching out to you...More

Reviewed 6 December 2017 via mobile

We cannot describe this place other than amazing. They treat you like royalty. The service is the best I have ever had at any five star hotel! My wife could not find a pair of shoes they went up to our room to find it....More

Thank Mo L
Response from Jordan C, Manager at The Canyon Suites at The PhoenicianResponded 4 weeks ago

We all at the Canyon Suites are beyond elated that your stay went far past your expectation's and the promise of five star service was not only met but exceeded. I will be sure to pass your kind words along to Jacob and let him...More

Reviewed 2 November 2017

My wife and I stayed at the Canyon Suites at the Phoenician last month and enjoyed our stay for the most part. We have stayed at the Phoenician a few times over the past 20 years and always enjoyed the property, its features and the...More

2  Thank rickgans
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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$690 - US$1,559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#6 Business Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$690 - US$1,559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Scottsdale
#1 Family Hotel in Scottsdale
#6 Business Hotel in Scottsdale
#11 Luxury Hotel in Scottsdale
#12 Spa Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (202)
Room & Suite (259)
Pool & Beach (95)
Dining (57)
Hotel & Grounds (243)
Bathroom (6)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
RBerman12
4 October 2017|
AnswerShow all 5 answers
Response from Ann S | Reviewed this property |
We were there in April and if there was construction we didn't hear it. Canyon Suites are completely separate from Phoenician. Both on the same grounds but not right together. Hope this helps.
0
Votes
Tai D
15 August 2017|
AnswerShow all 4 answers
Response from flyer07 | Reviewed this property |
Nope. About 3 minutes maximum from Canyon Suites main entrance to the Phoenician main entrance, just a couple minute walk beyond that to the pool complex.
0
Votes
Katie B
19 March 2017|
AnswerShow all 6 answers
Response from PhoenicianManager | Property representative |
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more... More
1
Vote
Room Tips
""Ask & you shall receive""
Read review
"rear side rooms have view of camelback mountain and pool, our front facing room overlooked Scottsdale in the..."
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"There are only 60 rooms at the Canyon Suites and I do not believe there are any 'bad' rooms. This is..."
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"Golf course view for quieter side of resort."
Read review
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