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My husband and I really wanted to love the Canyon Suites. However, the hotel just doesn't deliver in the same way that we have come to expect (and have received) from similarly situated properties.
First, I believe in giving credit where credit is due. The...More
1 Thank msritajd
Response from PhoenicianManager, Front Office Manager at The Canyon Suites at The PhoenicianResponded 1 week ago
Thank you for taking the time to provide us with feedback regarding your stay this past October. I am severely disappointed to learn that we fell short in several instances and did not meet your expectations. When staying at The Canyon Suites, our service should...More
This was my second stay at the Canyon suites and it was even better than the first ... The property is immaculate and although the lobby is spotless, I never actually witnessed a person cleaning.
The valet guys were friendly...yet professional ... always alert and...More
Just WOW. The best experience at any luxurious resort I have ever experienced. The service is impeccable. Highly recommend the Canyon Suites. Rooms are excellent, pool and hot tub area, and dining all fantastic, but the staff made the trip an A++. Thanks for a...More
We have been coming to this amazing place since 2014 and will continue to come back every year!! We can’t say enough amazing things about Kate, Steve, Derek, Al, Patrick, Andrew and the rest of the wonderful Canyon team!!!!! This place goes way above and...More
Stayed here for 4 nights with a group of girlfriends.
Positives include: amazing rooms - very clean, spacious, great bathrooms and housekeeping with turndown service.
I'm very picky with cleanliness of hotel rooms and I had no issues here.
Amazing service. Nice daily breakfast.
Response from PhoenicianManager | Property representative |
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more... More
Thank you for your question. The Canyon Suites is a "resort-within-a-resort" on the grounds of The Phoenician. As the only AAA Five Diamond, Forbes Five Star hotel in the greater Phoenix area, the property provides a more exclusive and luxurious guest experience. Completely redesigned in summer 2016, the 40 suites and 20 rooms resonate with a residential, contemporary elegance - an upper up-scale ambiance from The Phoenician. Each accommodation offers views of the pool and Camelback Mountain, or the golf course and valley beyond. We hope to welcome you to The Canyon Suites in the near future.