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Scottsdale Suites on Shea

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Traveller (64)
Room & Suite (17)
Pool & Beach (9)
Overview
  • Excellent50%
  • Very good29%
  • Average12%
  • Poor6%
  • Terrible3%
Travellers talk about
“red robin”(14 reviews)
“mayo clinic”(34 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
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Reviews (995)
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Traveller rating
485
290
122
61
30
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485
290
122
61
30
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All reviewscountry inn and suitesred robinmayo clinichot breakfastbreakfast roomfree breakfastgreat place to stayking suitenice breakfasthome away from homeeasy accessconvenient locationspring trainingrooms are cleanbed was comfortableyogurtthe loop
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1 - 5 of 988 reviews
Reviewed 3 weeks ago

Rooms were NEVER cleaned properly. Coffee pot not emptied,coffee cups not thrown out, never left soap & had to ask each day for extra supplies. It took 2 days for our sink to be fixed!!! Front desk was friendly & helpful when needed.More

Thank Marsha K
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago

Dear Marsha - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More

Reviewed 3 weeks ago

The rates were reasonable and the hotel was nice and clean. The suites were on the cozy side. The AC worked well. There was an extra blanket and pillow in the room. There was a lovely courtyard for bird watching quail and grackle. The pool...More

Thank socalranchgal
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Your continued patronage of our hotel is sincerely appreciated and we look forward to be a...More

Reviewed 3 weeks ago via mobile

Stayed 2 nights while exploring Phoenix. To see the lack of cleanliness, just climb the stairs in the main lobby. Old, warn and filthy. Yuck! The hallway rugs are only slightly less dirty. Mold on the wall of our bathroom. We found the front desk...More

Thank KevinW12350
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago

Dear Kevin, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager...More

Reviewed 3 weeks ago

Stayed several nights with our grandchildren, 7 and 9. Service was really good and breakfast was well served both hot and cold. The kids really enjoyed the large pool and attached hot tub. Location is really close to Talking Stick field for baseball spring training....More

Thank Dan S
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago

Dear Dan, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to...More

Reviewed 4 weeks ago

The suites are spacious and clean. It is a little noisy being near a door to the outside. But the hotel is dog friendly, and there are many places to walk. The fact they have a "bait" car in the parking lot must mean they...More

Thank golfkat
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy...More

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Best Value Properties in Scottsdale, AZ
See all 76 hotels in ScottsdaleSee all
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Heated pool
Details
Price range
US$81 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Scottsdale
#16 Family Hotel in Scottsdale
#37 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Scottsdale
#16 Family Hotel in Scottsdale
#37 Romantic Hotel in Scottsdale
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (17)
Pool & Beach (9)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Kathie A
10 January 2018|
AnswerShow all 3 answers
Response from Ibs24 | Reviewed this property |
Wow...this is news to me... I would call them immediately and see what’s up...there could be some changes you aren’t aware of and some unpleasant answers!
0
Votes
rpulk13
3 January 2018|
Answer
Response from Ibs24 | Reviewed this property |
Sorry but we are not at all experienced with their shuttle service. We know they have shuttles but I would suggest calling the property directly.
0
Votes
Kim O
8 May 2017|
AnswerShow all 5 answers
Response from ManagementTeamGMCIS | Property representative |
We do provide a courtesy shuttle within 5 miles of the hotel. Unfortunately, the airport is over 20 miles away from the hotel and we don't provide transportation to the airport. The best two options are to take a cab or... More
0
Votes
Room Tips
"3rd floor but no ice"
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"Higher courtyard rooms are more quiet than parking lot or poolside rooms."
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"Because the pool is open 6am to 12 midnight you may want to book a room away from the pool."
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"stay away from rooms near the elevators and there are barking dogs in the halls from some quests"
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