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6 May 7 May
1 room, 2 adults, 0 children12
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All reviewscountry inn and suitesred robinmayo clinichot breakfastbreakfast roomfree breakfastgreat place to stayking suitenice breakfasthome away from homeeasy accessconvenient locationspring trainingrooms are cleanbed was comfortableyogurtthe loop
Rooms were NEVER cleaned properly. Coffee pot not emptied,coffee cups not thrown out, never left soap & had to ask each day for extra supplies.
It took 2 days for our sink to be fixed!!!
Front desk was friendly & helpful when needed.More
Thank Marsha K
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago
Dear Marsha - On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...More
The rates were reasonable and the hotel was nice and clean. The suites were on the cozy side. The AC worked well. There was an extra blanket and pillow in the room. There was a lovely courtyard for bird watching quail and grackle. The pool...More
Thank socalranchgal
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Your continued patronage of our hotel is sincerely appreciated and we look forward to be a...More
Stayed 2 nights while exploring Phoenix. To see the lack of cleanliness, just climb the stairs in the main lobby. Old, warn and filthy. Yuck! The hallway rugs are only slightly less dirty. Mold on the wall of our bathroom.
We found the front desk...More
Thank KevinW12350
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago
Dear Kevin, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager...More
Stayed several nights with our grandchildren, 7 and 9. Service was really good and breakfast was well served both hot and cold. The kids really enjoyed the large pool and attached hot tub. Location is really close to Talking Stick field for baseball spring training....More
Thank Dan S
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago
Dear Dan, thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to...More
The suites are spacious and clean. It is a little noisy being near a door to the outside. But the hotel is dog friendly, and there are many places to walk. The fact they have a "bait" car in the parking lot must mean they...More
Thank golfkat
Response from Guestrelations2017b, Guest Relations Manager at Scottsdale Suites on SheaResponded 2 weeks ago
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy...More
Wow...this is news to me... I would call them immediately and see what’s up...there could be some changes you aren’t aware of and some unpleasant answers!
Response from ManagementTeamGMCIS | Property representative |
We do provide a courtesy shuttle within 5 miles of the hotel. Unfortunately, the airport is over 20 miles away from the hotel and we don't provide transportation to the airport. The best two options are to take a cab or... More
We do provide a courtesy shuttle within 5 miles of the hotel. Unfortunately, the airport is over 20 miles away from the hotel and we don't provide transportation to the airport. The best two options are to take a cab or call Super Shuttle to get to the hotel from the airport. A cab from the airport to the hotel is around $50.00. Just go outside to the taxi pickup location right outside the terminal if you wish to take a cab. Super Shuttle is less expensive, but it will take longer to get back to the hotel. Super Shuttle will have several people on the shuttle and they will stop along the way to drop people off at different destinations along the way. If you decide to use Super Shuttle, you will have to make a reservation. You can make the reservation online by phone 1-800-258-3826.