We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews waffle house the breakfast area turkey sausage stayed here walls are thin full service restaurant a great stay leave your car every half hour clean hotel overnight stay rooms are comfortable great hotel one night stay desk staff fridge and microwave up to date
The rooms were fine and clean and comfortable. The staff was generally eager to make our stay enjoyable. In most ways, a good property. The free shuttle, however, was an issue. When we first called from the airport, we were told the shuttle would arrive...More
This Holiday Inn was convenient to the airport. The room was was clean and comfortable. Quality toiletries were provided along with a little sign saying that they could items you might have forgotten. The included breakfast was the best I have ever had at a...More
I stayed this hotel two separate times in my visit to Phoenix. First night I had better and newer room which was very clean and looked generally very good. I was especially astounished about the water pressure. One of the best showers ever. Second time...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive)Responded 3 weeks ago
Thank you for your stay and for taking the time to share your experience with us. We are happy to hear that you that you appreciated our location, cleanliness, and our shower. We value your comments. This is a continuous process as we...More
This Holiday Inn Express was a bit below par. Sheets on rollaway couch in King Suite had blood stains on them when we opened it up. Took too long to check in. Breakfast not piping hot. Check out Hampton Inn instead.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Phoenix Airport (University Drive)Responded 4 weeks ago
Holiday Inn Express is famous for exceptionally comfortable rooms and delectable breakfast selection, however, I'm sorry you experienced the opposite during your visit. What you described certainly isn't what we want our guests to have. I've relayed the details of your feedback to...More
This was the perfect location close to airport, complimentary airport shuttle and breakfast. The room and bathroom was updated, nice decor and very clean. The only downside was the noisy air conditioner but luckily I had ear plugs. Everything else was very comfortable including the...More
Whether you are in Phoenix for business or pleasure, the newly-renovated Holiday Inn Express Hotel & Suites Phoenix Airport has all the comforts and conveniences you would expect from luxury airport hotels. Centrally …Morelocated near I-10 and Phoenix Sky Harbor International Airport, our location gives easy access to downtown Phoenix and Tempe, including the Phoenix Light Rail, Chase Field, Phoenix Convention Center, Sun Devil Stadium, Tempe Town Lake, Phoenix Zoo, US Airways Arena, Arizona State University, University of Phoenix, and Ewing Irrigation. This 4-story hotel features 114 beautifully appointed guest rooms and free high-speed (wired & wireless) internet service. You may also enjoy our 'park and fly' and eliminate worries of high airport parking rates. Nearby you will find Mill Avenue, Arizona Mills Shopping Mall, award-winning golf courses, restaurants & nightlife, and casinos. You will find yourself amazed with our award-winning service, convenient location, and spacious guest rooms featuring our Stay Smart bedding collection, microwaves, refrigerators, expanded cable and free HBO. Don t forget our complimentary freshly prepared breakfast buffet, including a variety of hot items like sausage, sausage gravy, omelets, biscuits, and a make your own pancake station. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from GAWanderer | Reviewed this property |
Call the hotel prior to your trip. You might need to call when you arrive to make sure the driver knows you are waiting. They were very helpful to us and gave great service. Communication with the folks on duty is key... More
Call the hotel prior to your trip. You might need to call when you arrive to make sure the driver knows you are waiting. They were very helpful to us and gave great service. Communication with the folks on duty is key. Have a great trip.