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Extended Stay America - Phoenix - Midtown

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Traveller (9)
Room & Suite (17)
Dining (1)
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Overview
  • Excellent24%
  • Very good17%
  • Average18%
  • Poor10%
  • Terrible31%
Travellers talk about
“granola bars”(3 reviews)
“light rail”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Reviews (116)
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35
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28
18
19
12
35
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All reviewsstressful situationgranola barslight railan extended stayworked fineclean roomsconvenient locationwould definitely stay here againstovedowntowndeskprivacyrates
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1 - 5 of 112 reviews
Reviewed 1 week ago

Quiet & safe, spacious room, comfy bed, well soundproof wall, supermarket & shops nearby, streetcar to downtown only a block away, dusty kitchenware, dirty wooden floor, shower curtain too short. Wifi is good.More

Review collected in partnership with Extended Stay
Thank rajaKATIL
Response from 00esa, Manager at Extended Stay America - Phoenix - MidtownResponded 1 week ago

Thank you for taking the time to share your feedback. We are pleased your stay with us was comfortable and that our location was ideal for your needs. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel...More

Hotel's Favourite
A TripAdvisor Member
4
Reviewed 10 November 2017 via mobile

Marlaina (sorry if I spelled wrong) is one of the most hospitable and caring front desk managers ever! She was there for us with any assistance or knowledge she could provide. We had never been to Phoenix and are from Charleston sc, so it was...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - Phoenix - MidtownResponded 11 November 2017

Thanks for being a guest at Extended Stay America. We are proud to learn you liked our courteous staff and were impressed by their friendly service. Your compliments will be shared with the entire team, especially with Marlaina for all of their hard work. We...More

Reviewed 2 weeks ago

The room was a suite and could not have been nicer, Very clean, Bed was great and the sofa/couch was a big surprise. The area was quite even though we were downtown. The Guy at the front desk was very helpful about the area and...More

Review collected in partnership with Extended Stay
Thank R3279CMmarkg
Response from 00esa, Manager at Extended Stay America - Phoenix - MidtownResponded 2 weeks ago

Thank you so much for your fantastic review of Extended Stay America. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for all our guests. We appreciate the recognition of our efforts and look forward to welcoming...More

Reviewed 3 weeks ago

Most importantly I feel safe. I have stayed here for 6 years. The current staff is the most efficient and caring of all the places ive been. They put notes under your door so you know about any upcoming projects. They always make sure I...More

Thank Victoria M
Response from 00esa, Manager at Extended Stay America - Phoenix - MidtownResponded 3 weeks ago

Victoria, thank you for the glowing review of Extended Stay America and for sharing your experience. We are delighted to know how much you enjoyed the stay and the excellent service provided by our staff. Thanks for being our guest, and we can't wait to...More

Reviewed 3 weeks ago

I had no problems with the staff. They were very accommodating, with hats off to Ryan, the general manager. The rooms were adequate, clean, and have had no problems to date. When a concern arose, it was handled effectively and efficiently. I would definitely recommend...More

Thank ContractRN03
Response from 00esa, Manager at Extended Stay America - Phoenix - MidtownResponded 3 weeks ago

Thanks for sharing your experience. We are thrilled to know our service was up to your satisfaction and that you are enjoying your stay with us. Your compliments will be shared with the entire team, especially with Ryan for exceeding your expectations. Thanks again for...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$83 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (9)
Room & Suite (17)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Posting guidelines
Room Tips
"third floor is the quietest"
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"ask the staff"
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"Just choose another location or stay close to the front desk"
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"Do Not Stay Here."
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