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Royal Palms Resort and Spa

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Traveller (877)
Room & Suite (331)
Dining (84)
Overview
  • Excellent77%
  • Very good15%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
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Reviews (1,808)
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1,777 results
Traveller rating
1,316
279
105
52
25
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1,316
279
105
52
25
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1 - 5 of 1,777 reviews
Reviewed yesterday

Great resort with lots to offer. The space is quiet and tranquil with a great backdrop of the camelback mountains. Pool is nice as well. The staff is very friendly and don't forget to visit the MixUp bar; great cocktails and bar food.

Review collected in partnership with Hyatt Hotels
Thank jasonaluis
Reviewed yesterday via mobile

My husband and I stayed at the Royal Palms for our 2nd anniversary. The staff were extremely helpful and polite. The grounds were beautiful but in need of upkeep. The whole place needs a paint job and the furniture looked old and faded. Our room...More

1  Thank wagflag
Reviewed 2 days ago via mobile

A visit to Phoenix in July to see family definitely requires a nice hotel given the temperature, and the Royal Palms did not disappoint. We spent 4 nights in a Montavista Suite which had ample room, and then some. There were separate temperature controls in...More

Thank NYCityTravelers
Reviewed 4 days ago

Pleasant Old historical ambience but felt like they were closed for the season. 90% of cushions and umbrellas propped up against the wall all day long. Paid resort fee but pool deck felt like it was cutting my feet. Terrible room location in the last...More

Review collected in partnership with Hyatt Hotels
1  Thank Richard Z
Response from Gwyndolyn J, Guest Relations Manager at Royal Palms Resort and SpaResponded 4 days ago

Richard Z: Thank you for allowing our leadership team to call you and speak with you directly on these matters so that we could apologize to you personally, as well as follow up with the appropriate departments promptly. I can assure you and fellow travelers...More

Reviewed 5 days ago

Nice property overall. Quality room and spa, but they sell day passes to locals for the pool area, so it was always SUPER crowded. Would expect a little more seclusion and class at this price. Also had some issues with charges that were not ours...More

1  Thank Jim B
Response from Gwyndolyn J, Guest Relations Manager at Royal Palms Resort and SpaResponded 4 days ago

Jim B: Thank you for sharing your feedback with us and fellow travelers. Please accept my deepest apologies for the pool occupancy and miscommunication with billing. I am pleased that a manager was able to help take care of it on the spot. I am...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$161 - US$631 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Business Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$161 - US$631 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Phoenix
#3 Romantic Hotel in Phoenix
#3 Business Hotel in Phoenix
#3 Spa Hotel in Phoenix
#4 Luxury Hotel in Phoenix
#7 Green Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (877)
Room & Suite (331)
Dining (84)
Pool & Beach (70)
Amenities (30)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Jil B
2 July 2018|
AnswerShow all 2 answers
Response from Gwyndolyn J | Property representative |
Thank you for your message. Our resort partners with Hertz. Please contact our Guest Experience Team at 602-283-1234 and they will be thrilled to set you up with a quote for a rental car that would be available to pick up... More
0
Votes
Jil B
2 July 2018|
AnswerShow all 5 answers
Response from Gwyndolyn J | Property representative |
Thank you for your message. Our resort partners with Hertz. Please contact our Guest Experience Team at 602-283-1234 and they will be thrilled to set you up with a quote for a rental car that would be available to pick up... More
0
Votes
Bob M
19 May 2018|
Answer
Response from Gwyndolyn J | Property representative |
Overnight parking is $25/night
1
Vote
Room Tips
"The casitas are luxurious and private"
Read review
"Accessibility suite was divine. Gorgeous bathroom!"
Read review
"Call Royal Palms directly for specific questions and or requests."
Read review
"A casita..not a spa suite"
Read review
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