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31/12/2017 1/1/2018
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    Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites)

    10 E Thomas Rd, Phoenix, AZ 85012-3114
    +1 855-605-0316
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    31/12/2017 1/1/2018
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    Traveller (77)
    Room & Suite (24)
    Dining (1)
    Overview
    • Excellent51%
    • Very good29%
    • Average14%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “light rail” (72 reviews)
    “front desk” (92 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites)
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (755)
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    1 - 5 of 734 reviews

    Reviewed 4 days ago

    I was here on business and this place was tremendous. The rooms have just been remodeled and they are beautiful. The bathrooms could not be nicer. The breakfast and bar are great. The staff was very friendly and helpful.

    Review collected in partnership with Embassy Suites Hotels
    Thank kevinhM4235FY
    Hotel's Favourite
    Reviewed 1 week ago

    They recently renovated the property and they did a great job. The rooms are large, clean and include two huge TV screens. Breakfast was good, as was the evening reception. There is a decent gym nearby that you're given access too, which is a lot...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Pappnc
    Response from Sherry C, Manager on Duty at Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites)Responded 1 week ago

    Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant...More

    Reviewed 6 days ago

    Great Stay, The hotel is clean and newly renovated. Looks great. Best place downtown for sure. I would stay agin for sure. PHX downtown is great and the climate this time of year is un-matched. The bar is so cool and open. Free Drinks never...More

    Review collected in partnership with Embassy Suites Hotels
    Thank mickeyjo9090
    Reviewed 1 week ago

    I recently stayed at this property for a convention I attended in Phoenix. This hotel was undergoing a renovation and I wasn't informed of this when I checked in. I was informed on checking in Thursday morning that the hotel had no water until 2PM....More

    Thank Richard G
    Response from Sherry C, Manager On Duty at Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites)Responded 1 week ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration...More

    Reviewed 1 week ago

    Avoid this property until renovations are completed, then it should be good. Room smelled of old cigarette smoke, construction noise, gym closed, pool closed, plastic barriers everywhere, staff were really helpful and did all they couldMore

    Review collected in partnership with Embassy Suites Hotels
    Thank Henry J
    Response from Sherry C, Manager On Duty at Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites)Responded 1 week ago

    Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We are working diligently to complete our...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Concierge
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Microwave
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Bar/Lounge
    Details
    • Price range
    • US$119 - US$354 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #16 Family Hotel in Phoenix
    • #25 Business Hotel in Phoenix
    • #31 Romantic Hotel in Phoenix
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Accessible rooms
    • Number of rooms
    • 242
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Hotels.com, Booking.com, Ctrip TA, Expedia, WingontravelTA and HotelQuickly so you can book your Embassy Suites by Hilton Phoenix Downtown North (formerly Hilton Phoenix Suites) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arizona >
    • Central Arizona >
    • Phoenix >
    • Encanto
    • Also Known As
    • Hilton Suites Phoenix Hotel Phoenix ,
    • Hilton Phoenix ,
    • Hilton Hotel Phoenix ,
    • Phoenix Hilton
    Add Photo Photos
    Traveller (77)
    Room & Suite (24)
    Dining (1)
    Hotel & Grounds (57)
    Bathroom (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    435jaimec
    28 October 2016|
    AnswerShow all 3 answers
    Response from JayAnderkinGM | Property representative |
    Hello, We are located in Mid-town Phoenix, 2 miles from what I will call City Center. What's great about our location is we're steps from the Phoenix Light Rail System giving you full access to both, downtown Phoenix and... More
    0
    Votes
    BBcanada123
    4 October 2016|
    AnswerShow all 4 answers
    Response from Kathy M | Reviewed this property |
    No outdoor pool, but for the business traveler, other amenities more than make up for this.
    0
    Votes
    Room Tips
    "get a room on a higher floor to avoid traffic noise"
    Read review
    "The hotel is set up so that all the rooms are quiet"
    Read review
    "All rooms face the atrium and as there aren't other large buildings nearby, the view is the same in/for..."
    Read review
    "Can not comment as to the value as the hotel was included in our tour package"
    Read review
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