We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western InnSuites Phoenix Hotel & Suites

Save
Traveller (126)
Room & Suite (142)
Pool & Beach (47)
Nearby Hotels
See allSee all
Overview
  • Excellent45%
  • Very good31%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“social hour”(53 reviews)
“northern avenue”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Best Western InnSuites Phoenix Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western InnSuites Phoenix Hotel & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,067)
Filter reviews
1,030 results
Traveller rating
449
320
147
65
49
Traveller type
Time of year
LanguageEnglish
More languages
449
320
147
65
49
Show reviews that mention
All reviewssocial hournorthern avenuefree beer and winedreamy drawpretzelshappy hourpresidential suitebreakfast roomno elevatorgreat place to stayyogurtclean roomshot tubhot breakfasteasy accessspring trainingbed was comfortable
FilterEnglish
Updating list...
1 - 5 of 1,030 reviews
Reviewed 2 weeks ago

I am not that familiar with the area and was concerned with how far away from family we ended up. I am glad we got to that Best Western though. The atmosphere was great. Even though the pool was always busy I did not hear...More

Review collected in partnership with Best Western
Thank thestanleys05
Response from Nick T, General Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 2 weeks ago

We are happy to hear you found our hotel and enjoyed your stay! We look forward to you staying with us in the future

Hotel's Favourite
Reviewed 1 February 2018

Good hotel for what it is. Stayed in one of the newly renovated rooms. Great bed (brand new Simmons mattress), fantastic upgrades in the bathroom, great carpet. Overall, I'd say the the interior really surprises how nice it is compared to the outside of the...More

Thank molly12qw
Response from Nick T, General Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 2 February 2018

We appreciate your awesome feedback "Molly12qw"! I will let the Housekeeping department know of your kind words towards the cleanliness of the room. We love to exceed guest expectations and go above and beyond for everyone! We are excited for the renovation to be completed...More

Reviewed 3 weeks ago

This Best Western was quiet, soft beds, clean, and close to the hospital where we were visiting a loved one. The staff is warm, friendly, helpful, and knowledgeable. Didn't use the pool. The breakfast was terrific. There were fresh scrambled eggs, sausage, biscuits and gravy,...More

Review collected in partnership with Best Western
Thank mashedpotato4
Response from Nick T, General Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 3 weeks ago

Thank you for the comments regarding your stay! We are happy to hear you enjoyed your stay and look forward to seeing you in the future!

Reviewed 4 weeks ago

We have no complaints about this hotel . We had a very pleasant experience ! The breakfast items were very good , the staff was courteous and helpful this hotel was very clean . The room was very comfortable and clean.

Review collected in partnership with Best Western
Thank David S
Response from Nick T, General Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 3 weeks ago

Thank you for your wonderful comments about the hotel! We look forward to seeing you on your next trip to Phoenix.

Reviewed 9 May 2018

Enjoyed the social hour and the breakfast the next morning. Will definitely stay here in the future when making trips to the area for leisure and business when able. Will recommend this hotel to others for same reasons.

Review collected in partnership with Best Western
Thank Richard W
Response from Nick T, General Manager at Best Western InnSuites Phoenix Hotel & SuitesResponded 10 May 2018

We are happy to hear you enjoyed your stay and look forward to seeing you very soon!

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$69 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#42 Family Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$69 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Phoenix
#28 Romantic Hotel in Phoenix
#39 Business Hotel in Phoenix
#42 Family Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (126)
Room & Suite (142)
Pool & Beach (47)
Dining (29)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ebony K
18 February 2018|
AnswerShow all 5 answers
Response from Harold H | Reviewed this property |
Downtown is pretty spread out so it depends where you are going You will on a main street heading to downtown so a bus may work. you might ask the front desk if they have a shuttle that would work enjoy
1
Vote
Kanthi P
11 January 2018|
AnswerShow all 5 answers
Response from Nick T | Property representative |
My apologies for the delay. We will be finished with the renovation by the end of February. As for the water issues, these are being corrected as we find them. Nick Thompson - General Manager
0
Votes
Luv2Boovas
12 September 2017|
AnswerShow all 7 answers
Response from Nick T | Property representative |
Hello, Pets allowed based on the availability of pet-friendly rooms. We are pet-friendly and allow up to two dogs in a rented room. The size limit for any one dog shall be 80 pounds. Other pet types (e.g. cats) may be... More
0
Votes
Room Tips
"The south side of the north building is very quiet and away from the traffic noise."
Read review
"Try and get a quiet room away from the saw cutting"
Read review
"Avoid construction time"
Read review
"Ask to see the room before you check in"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing