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Westin Phoenix Downtown

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Traveller (390)
Room & Suite (455)
Dining (41)
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Overview
  • Excellent72%
  • Very good21%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
Offers from Westin Phoenix Downtown
Special Offer: Breakfast for 2 Included
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Nearby Hotels
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Reviews (883)
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601
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All reviewsfloor to ceiling windowsheavenly bedservice expresscorner suitethe club loungeoffice buildinglight railroom serviceconvention centerbeautiful hotelvalet staffchase fieldpool deckrooms are largebusiness travelself parkingking room
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1 - 5 of 855 reviews
Reviewed 2 weeks ago

I am a Westin fan, so take this for what it is. Very new, close to the airport, walking distance to the convention center. I was upgraded (Platinum) to a corner suite, separate free standing bathtub, huge shower, room enormous. Restaurant is very good. Staff...More

Thank rowingman
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 2 weeks ago

Thank you for taking the time to write this excellent 5-star review! We are thrilled to hear that you loved your stay at The Westin Phoenix Downtown. From our restaurant to our rooms, our staff takes pride in delivering 5-star service to guests like you....More

Hotel's Favourite
Reviewed 3 weeks ago

Stayed two nights here and they were very enjoyable. We booked the deluxe king bed room & being an SPG gold member were on a SPG floor (floor 16). Our membership was definitely recognized and I opted for the points as my welcome gift. Can...More

Thank JJmooreNYC
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 3 weeks ago

Thank you for writing this stupendous 5-star review! We're delighted that you enjoyed your time at The Westin Phoenix Downtown. In addition, we're pleased that you loved our large guest rooms, relaxing bathrooms, and delicious restaurant. The scent that you smelled was our signature White...More

Reviewed 2 weeks ago

The rate and the closeness to ballpark and airport made this the choice for me. I had never been to Arizona. The staff was super nice and the rooms were great. They had once been office buildings the names are still up kind of strange...More

Thank istanbulrocks
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 2 weeks ago

Thank you for selecting The Westin Phoenix Downtown! We're happy that you enjoyed interacting with our team as well as your large and comfortable guest room. We'd like to apologize for any confusion in regards to our building. We actually share our building with another...More

Reviewed 3 weeks ago

The hotel is centrally located in downtown Phoenix. It is close to many good restaurants and business centers. The hotel staff is friendly and helpful. It has a good fitness center and swimming pool. The food is good too.More

Thank Arjun J
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 3 weeks ago

Arjun, thank you for selecting The Westin Phoenix Downtown and writing this 5-star review! We are ecstatic that you enjoyed our centrally located hotel. Also, we're thrilled that you enjoyed your interactions with our staff as well as our fitness studio, pool and restaurant. We...More

Reviewed 3 weeks ago

First time stay at this property and it was wonderful! Location is excellent for public transportation or car, as they have valet. A few blocks walking distance to the PHX convention center. We had a beautiful view of downtown and the mountains in the distance....More

Thank mbamom2
Response from Jeanette B, Public Relations Manager at Westin Phoenix DowntownResponded 3 weeks ago

Thank you for choosing The Westin Phoenix Downtown and writing this terrific 5-star review! We are thrilled that you had a wonderful stay and that you enjoyed interacting with our staff. Moreover, we're happy to hear that you enjoyed our convenient location, beautiful views, and...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$173 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#5 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$173 - US$443 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Phoenix
#3 Family Hotel in Phoenix
#5 Business Hotel in Phoenix
#5 Luxury Hotel in Phoenix
#5 Romantic Hotel in Phoenix
Room types
Suites, Non-Smoking Rooms
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Traveller (390)
Room & Suite (455)
Dining (41)
Pool & Beach (37)
Amenities (35)
Questions & Answers
Ask a question
Beckyreiter14
5 May 2017|
AnswerShow all 4 answers
Response from Andrew M | Reviewed this property |
Pool is smaller and above the outdoor bar/eating area of the restaurant. Very sunny but there are some umbrellas but limited. Drink service can be tricky as it comes from the restaurant below and you have to call down to the... More
0
Votes
Zujeily D
27 March 2017|
Answer
Response from Justin H | Reviewed this property |
Yes - valet is best at this property
1
Vote
pinkclink
24 March 2017|
AnswerShow all 10 answers
Response from SailingThistle | Reviewed this property |
yes they do
0
Votes
Room Tips
"Corner suite was great."
Read review
"If you go on a saturday they had free parking in the school parking lot"
Read review
"16th floor is very quiet and has a nice view."
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"Our room was 1423, on the corner, and it was wonderful."
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