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Courtyard by Marriott Phoenix Downtown

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Traveller (22)
Room & Suite (72)
Dining (31)
Overview
  • Excellent51%
  • Very good30%
  • Average9%
  • Poor7%
  • Terrible3%
Travellers talk about
“talking stick”(4 reviews)
“chase field”(5 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (53)
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52 results
Traveller rating
25
16
5
4
2
Traveller type
Time of year
LanguageEnglish
25
16
5
4
2
Show reviews that mention
All reviewstalking stickchase fieldwalking distanceconvention centerlight raildefinitely stay here againsmall refrigeratorthe air conditioningminute walkplace to stayexcellent locationnice roomother hotelsclose to the airportarenabaseballlobby
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1 - 5 of 52 reviews
Reviewed 1 week ago

When I booked the hotel using my miles I booked a King room with a sofa bed. When I arrived at the hotel, I was greeted by Will (seemed either drunk or on medication) at the front desk who proceeded to search for my reservation...More

Thank Gaetano D
Response from Stephanie R, Front Office Manager at Courtyard by Marriott Phoenix DowntownResponded 1 week ago

Thank you for taking the time to share you recent experience with us. On behalf of the hotel, I would like to sincerely apologize for the service you received. It is never our intention to deliver a bad experience and want to ensure we address...More

Reviewed 3 weeks ago

I was very impressed with my stay. The room was very clean. The beds were extremely comfortable. It is a newer hotel so everything is very modern and nice. I only interacted with the staff at check-in/check-out but both times there were really nice. At...More

Thank Jillian M
Reviewed 2 July 2018

The whole reason we stayed at this hotel was for the convenience of the location to Chase field where we were attending a sold-out concert and the convenience of valet parking, as we knew that after driving from a tournament in Pinetop AZ, we would...More

Thank Bonnie T
Response from Stephanie R, Front Office Manager at Courtyard by Marriott Phoenix DowntownResponded 3 July 2018

Thank you for staying with us Bonnie and providing us feedback on your recent experience with us. We would like to sincerely apologize for the service you received with the valet as this is not the expectation we have from our team. We know how...More

Reviewed 26 June 2018

This hotel has 2 types of parking available. Self-park or Valet. The Valet guys were super nice. Checked in was super easy and fast. The lobby was beautiful. A nice security feature is that you have to use your room key to access your floor....More

Thank Pam B
Reviewed 17 June 2018 via mobile

Stayed for a baseball trip. Great location—-about 4 blocks from Chase Field. Staff was excellent. Very helpful and friendly. Lots of restaurants, bars, coffee shops within a 5 minute walk. Rooms nice...with small refrigerator. Recommend

1  Thank seaver41
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$80 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (22)
Room & Suite (72)
Dining (31)
Pool & Beach (5)
Business Centre & Event Rooms (27)
Family and Play Areas (2)
Questions & Answers
Ask a question
prestonjhp
20 February 2018|
AnswerShow all 6 answers
Response from nbelitsky | Reviewed this property |
Courtyard hotels now have a bistro for paid breakfast. Other lines in the Marriott chain offer free breakfast
0
Votes
Room Tips
"great view of mountains if you request"
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"Great location and ground transportation readily available"
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"The view from our room was poor but there are, undoubtedly, better views available."
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"dont stay on the west side in the summer."
Read review
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