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Extended Stay America - Phoenix - Biltmore

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Traveller (4)
Room & Suite (18)
Dining (1)
Overview
  • Excellent38%
  • Very good23%
  • Average14%
  • Poor13%
  • Terrible12%
Travellers talk about
“granola bars”(11 reviews)
“instant oatmeal”(2 reviews)
“front desk”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Phoenix - Biltmore
Hotel deals
Offers from Extended Stay America - Phoenix - Biltmore
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (81)
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80 results
Traveller rating
29
19
11
11
10
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Time of year
LanguageEnglish
29
19
11
11
10
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All reviewsgranola barsinstant oatmealfront deskwhole foodssofa sleepersafe areacoffee makerwi finice roomdecent hotelcentral locationstayed one nightevery morningroom serviceesabiltmoretrader
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1 - 5 of 80 reviews
Reviewed 4 weeks ago via mobile

Great service, friendly staff, Jim at the front desk was very helpful. Nice to be able to cook in the room. Clean rooms. They supply pots, pans, silverware, cups and plates. Laundry and work out room on sight.More

Thank Janelle L
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 4 weeks ago

Janelle, it was a pleasure to have you as our guest at Extended Stay America. We're thrilled you enjoyed our service and facilities. Thank you for taking the time to recognize Jim for his outstanding customer service skills. We look forward to sharing your compliments...More

Hotel's Favourite
Reviewed 14 April 2018 via mobile

By ready some of the reviews I have to say I wasn't sure what to expect. I rolled the dice and booked this hotel and I can proudly say it was fantastic. Area. Great area. Lots of restaurants, stores etc. Easy access to the 51...More

Thank Christopher M
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 15 April 2018

Christopher, thanks for choosing Extended Stay America for your needs. We are thrilled to know you had an excellent stay with us and that our offerings were to your satisfaction. It was a pleasure to have you as our guest, and we hope to see...More

Reviewed 4 weeks ago via mobile

A nice room and hotel is definitely situated in an ideal location. Right off 51 freeway and close proximity to most everything. Not a fancy place and only snacks for breakfast, but quiet and very comfortable. We had a complete kitchen with 2 queen beds...More

Thank Ron780
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 4 weeks ago

Ron, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and your well-appointed room and that you found us to be of a great value. Thanks again for being our guest, and we look forward to...More

Reviewed 8 April 2018 via mobile

First of all overall we were staying there for college visit. Traveling with 6month old puppy and accommodation reservations can be tricky. I booked online then I called the hotel 48 hrs prior to make sure it was good. Upon arrival, that room for us...More

Thank Angel J
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 9 April 2018

Angel, thanks for evaluating your experience at our hotel. Please accept our apology for the issue you had with your check-in and we are sorry to know you didn’t find your first room according to your preference. However, are happy to know our staff was...More

Reviewed 8 April 2018

they never have more than one bed and they say that I had to ask for it when you book by priceline, it is a lie, when your reservations in priceline does not give you the option to choose what type of room and the...More

Review collected in partnership with Extended Stay
1  Thank Q7654ICmartina
Response from 00esa, Manager at Extended Stay America - Phoenix - BiltmoreResponded 11 April 2018

Martina, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (4)
Room & Suite (18)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Wisconsintraveler57
12 January 2017|
AnswerShow all 2 answers
Response from Thomas B | Reviewed this property |
yeah it was coffee, muffins and oatmeal in envelopes with hot water and spoons. I didn't see any fruit when I was there.
1
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Room Tips
"Pool is located in the right location and has little impact on rooms"
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"If you smoke or have pet, ask for ground floor. Construction is going on the south side of the hotel. This..."
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"Third floor is quietest. Elevator is fast."
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"might want to ask for a room on the pool side."
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