We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Beautiful grounds, wonderful rooms, and stunning views of Banyos from the pools. So far, so good. But what could be a 5 star hotel is severely let down by a restaurant that is little better than a canteen with staff that prefer chatting amongst themselves...More
In this place the employees are very rude, they do not know anything about the place, they treat you fatally, the food takes a lot and they do not bring you your order, the guides do not know anything about the place, I DO NOT...More
It is a fancy hotel with accomodation, a restaurant and you can use the 4 pools and jacuzzi with volcanic hot water. We were not staying at the hotel, but could visit the pools for a $20 fee which gave us pool access and the...More
The facilities are beautiful, clean just a dream!Café del cielo is a vision. Excellent food, Their employees are kind and helpful.I didn’t care for buffet; I’ll prefer having to order what I want. However, food is great!
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
We loved the view from our room at Luna Runtun, and also from the pools. For the relatively high price tag, though, there are some issues with the hotel. Service at the restaurants is lacking and we had to get up ourselves and ask to...More
Luna Runtun, Adventure SPA is a Romantic Hotel for couples, family or friends. It is located in Banos, 170 km (2,5 hours drive) from Quito, the capital of Ecuador, 300 km (5 hours drive) from Guayaquil and 62 ...Morekm (1 hour drive) from the Amazon rainforest. The setting is unique, surrounded by mountains, 70 waterfalls and thermal water. Spring weather, with an average temperature of 17 - 25°C all year round, and some rainy days. Luna Runtun's 310 acres of unspoilt Andean forest are located on the oriental flank of the active Tungurahua volcano (5.016M), 400m above the charming town of Banos, gateway to the Amazon rainforest, surrounded by Sangay and Llanganates National Parks. Enjoy 25 adventure activities: 11 hikes, rafting, canyoning, biking, horse backriding, travelling throughout the countryside, Amazon rainforest and birdwatching programs; 25 SPA treatments, 4 pools and jacuzzi with hot volcanic water, Runtun Restaurant with fusion food, Cafe del Cielo with 34 varieties of coffee, themed rooms and Romantic Suites decorated exquisitely. Spectacular views! With your loved one, family or friends; Luna Runtun has become the ideal place to celebrate special events: weekend getaways, vacations, relaxing, birthday, wedding anniversary, marriage proposal, honeymoon, reconciliations and romantic getaways. Our Adventure and SPA packages are the perfect combination for your trip to the Galapagos Islands. The volcano has been constantly active since 1999 and showers the sky with her spectacular show of fire and lava, allowing our visitors to partake in one of the world's most impressive natural fireworks displays from the safety of Luna Runtun and the charming town of Banos located in the secure area in the oriental flank of the volcano. Banos and Luna Runtun have not been affected by any type of material in the 16 eruptions in the last 400 years. The Basilica of Our Lady of Holy Water, built in 1944, is made of volcanic stones, as well as Banos City Hall. Adventure, rest, fun and a volcano in eruption. Welcome to the most complete destination in Ecuador! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
What is Travellers' Choice?
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Response from richdevore1 | Reviewed this property |
My wife and I stayed there for several days. We really enjoyed the stay, the hotel and view were on par. It is quiet, book spa treatments in advance. The views were as advertised. We had no problems with the facilities... More
My wife and I stayed there for several days. We really enjoyed the stay, the hotel and view were on par. It is quiet, book spa treatments in advance. The views were as advertised. We had no problems with the facilities. The meals were on par, the buffets could have been better though. Take advantage of the local attractions the swing at the edge of the world a good hike or cab ride less than 5 miles away. The Diablo canyon tour was amazing as well. We enjoyed our stay and met several amazing people as well.
The excursions are reasonably priced and worth the cost (that is if you get out and enjoy the views and remember if a different country and things are done different).
Enjoy. We did