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The hotel is enjoyable and clean... Here and there a little outdated. Busy with renovations in a lot of the rooms. Luggage porters are very friendly and helpful. If it was'n for them, i would not have been able to reach my room with my...More
It was great location with sea view. You can do whale eatching from your balcony. Food we cooked ourself because of vegetarian diet. After capetown this is the place to relax. Supermarket is near by with walking distance. Whale watching sites are walkable distance. Make...More
This hotel is very reasonable for the area, and in a fantastic location overlooking the waves breaking on the rocks. However don't expect a modern, luxury hotel. This is an old fashioned basic seafront hotel. If you like that sort of thing, great.
Response from Windsor H, Manager at Windsor Hotel & ApartmentsResponded 1 week ago
Good morning Cverney
Thank you for your review - we appreciate any feedback we get from our guests.
I am sorry that you dont feel the hotel lived up to your expectations. We market ourselves on being a good value for money 3 star hotel,...More
Beautifully placed, wonderful sea views. The overall vibe of this hotel is charming (except for some of the pictures in the lobby, but that's just me being vegan) and the staff are kind and friendly.
The food is good and they are willing to go...More
Response from Windsor H, Manager at Windsor Hotel & ApartmentsResponded 2 weeks ago
Good morning Anonymous
Thank you so much for your review - we always look forward to hearing from our guests when they have stayed with us.
Thank you for your lovely comments, we are delighted to hear that you enjoyed the breakfast and that we...More
This hotel is an undiscovered gem with a star rating far below its potential and current value for money.
The staff is unexceptionally friendly and management is at all times available.
They have the most amazing 2 wild owls that we named Mr a Mrs...More
Thank Bertus J
Response from Windsor H, Manager at Windsor Hotel & ApartmentsResponded 3 weeks ago
Good morning Mr Joubert
Thank you so much for your review - we always appreciate any feedback from our guests once they have stayed with us.
We are so delighted to hear that you had a good stay with us - thank you for the...More
To be able to see whales you would have to sign up with a whale watching company. They will take you out on a boat looking for whales. I went with Dyer Island cruises, they were excellent, but they are located in Gansbaii... More
To be able to see whales you would have to sign up with a whale watching company. They will take you out on a boat looking for whales. I went with Dyer Island cruises, they were excellent, but they are located in Gansbaii, about 1 hour from Hermanus. They can pick you up, it cost about $20. I went in June, not a good time of the year to watch them, because they are just coming back into the area. We did see whales, but they were not close, the boat try to follow them but they just disappeared under water. The guides said the whales were not comfortable with boats around them yet, since they had just started their migration back into the area. The guides also said that in a few months, September or October when the whales get used to the boats, they come next to the boats for awesome pictures.
Hope this helps.
Have a great time
Response from Windsor H | Property representative |
Dear Mrs Andras,
So pleased to connect with you. We have found your booking request through booking . com and your booking was made for an annexure room. The option of seafacing and non seafacing is also available on the... More
Dear Mrs Andras,
So pleased to connect with you. We have found your booking request through booking . com and your booking was made for an annexure room. The option of seafacing and non seafacing is also available on the booking channel unless its fully booked.
The annexure room that you booked was available for your checkin at 14h00 which is the room you were originally taken to. The non seafacing room is a different room category and different rate and this was offered as an alternative to the annexure that you booked and may not necessarily been ready for check in due to a number of reasons, one of this being a late check out by the previous guest.
I do hope that we have the opportunity to welcome you back in the not too distant future and please, book a seafacing room and if you have a problem with availability on line, contact me directly so that I can try and make a plan for you.