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Everything was going so well: the staff were friendly and helpful, the location is magic and the rooms are beautiful. And then we made the expensive mistake of using the laundry service. They performed a magical shrinking act on our clothes more impressive than Mike...More
We were for an overnight on Camps Bay Retreat and we were very happy with the service and the food. Special thanks for Eugene, Victor, Roger and all the rest of the service for a wonderful job!
Room was very clean and set with all...More
Thank Victor M
Response from CampsBayRetreat, Team at Camps Bay RetreatResponded 1 week ago
We are pleased that you enjoyed your stay with us.
What's even more encouraging and pleasing, is that you mention Victor, Roger and Eugene by name. We'all make sure to get your message across to them!
We are very happy that you enjoyed...More
I was there for professional purposes last weekend - investor meetings etc. What I expected was a fancy place. What I got was perfection.
This is not simply just a hotel, restaurant, and spa. It is a Jewel right under our noses that many would...More
Thank Dayaan S
Response from CampsBayRetreat, Team at Camps Bay RetreatResponded 8 May 2018
I think I can speak for the entire team when I say how delighted we were to read your wonderful review.
We are thrilled that your experience at Camps Bay Retreat was nothing short of perfection!
Thank you for your lovely comments, and...More
When we got to the retreat, the first thing that came to mind was... WOW, is this really in my own city. The welcome was a warm friendly one, by both the porter as well as the front office reception person Cheslyn. The rusty old...More
Response from CampsBayRetreat, Team at Camps Bay RetreatResponded 4 weeks ago
Dear Mrs Domingo,
From our entire team, it was such fun to be of service to you for this special stay.
From the non-alcoholic bubbly and cheese platter at 23h30 to the other private, exciting services we did for you.
The comment about Cheslin and...More
Thankfully the small amounts of money (rand and sterling) we had stolen from our room didn't spoil our trip but I was flabbergasted by the lack of interest from the management. I have chased this up with several emails and each one has been ignored...More
3 Thank mrfastidious
Response from CampsBayRetreat, The Entire Team at Camps Bay RetreatResponded 4 May 2018
Dear Mr. Francis,
Your concern is one we have too, and hence why your contact was escalated to our CEO whom has been in contact with you.
Safety and Security is always a prime factor for us and our entire team; from the Hotel staff...More