We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewssun city hotelthe main hotelvacation clubsun terracegolf courseindian restaurantunder renovationrelaxing holidaygary playerlost citybusiness conferenceman made beachwater activitiesbuffet breakfastfood courtvisited sun cityout of this world
We booked a family room. We were very disappointed by this 4 star hotel. The room was so small. No space at all like a rabbit cage. The 1st day we got a bottle of wine but no water. The 2nd day nothing. The 3rd...More
We were allocated a room in the recently refurbished?? hotel...On arrival phoned reception to complain aircon was not working they gave me a ref number & advised it will be attended to today..
Later that evening I called back & asked when will they send...More
Response from Ntebi M, Manager at Soho HotelResponded 4 days ago
Thank you for the feedback on your stay with us. Please accept our sincere apology to you and your family. This is definitely not our standard. We will address the issues you raised with our maintenance department. It will be dealt with as...More
I am currently staying at the hotel with my family. We have a lovely, spacious ground floor room. The kids sleep on a sleeper couch. When we arrived, I had to request for the carpet to be vacuumed. We also requested for the reading lamps...More
Thank Lisha C
Response from Ntebi M, Manager at Soho HotelResponded 1 week ago
Thank you so much for the feedback on your stay with us. We are very sorry to hear about your experience. The Executive Housekeeper is on the way to your room.
Please feel free to come see me should you still not happy...More
Very good buffet with lots of choice especially on the desserts. Salads could be a bit more imaginative and there could be more choice on the main courses. (Been twice now and still no fish offered) You can make your own stir fry which they...More
Thank Ann C
Response from Ntebi M, Manager at Soho HotelResponded 2 weeks ago
Thank you for the feedback on your stay with us. We are pleased that you enjoyed your dinner with us. We have noted your comments and will pass to our chef. They are important to us.
Hope to see you again
We initially booked our family holiday at the Cabanas in Sun city. A few days before our trip we received a called advising that we were being upgraded to the Sun Soho. We read all the reviews and had high expectations for the hotel. We...More
Thank Nolene P
Response from Ntebi M, Manager at Soho HotelResponded 3 weeks ago
Thank you for the feedback on your recent stay with us. We apologise that we did not meet your expectations. This is not how we want you to remember us.
We have passed the messages to the staff that stood out to you....More