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Town/Bush Backpackers

Traveller (13)
Room & Suite (6)
Dining (1)
Overview
  • Excellent8%
  • Very good0%
  • Average8%
  • Poor31%
  • Terrible53%
  • 28 May 2016
    “Not a backpackers vibe”
  • 1 Sep 2015
    “Pmb Backpackers and Sleepy Hollow are NOT the same!”
489 Town Bush Road Montrose, Pietermaritzburg 3201 South Africa See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Fitness centre
Kitchenette
Laundry Service
Breakfast included
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Reviews(13)
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Joseph A
35
Reviewed 28 May 2016via mobile
I stayed at pmb backpackers for two nights, the place was filled with construction workers which was okay, but the staff seemed quite sleepy. They may have had good intentions but it came across as they didn't care about their guests. If you need a cheap place to stay for the night it's alright. Otherwise the place isn't recommendable.
1 Thank Joseph A
Jo J
Germany
33
Reviewed 1 Sep 2015
First of all, Sleepy Hollow is a totally different place than Pmb Backpackers. The Management Photos show Sleepy Hollow, the visitors photos show Pmb Backpackers.

This rating will be for Pmb Backpackers. Former Sleepy Hollow, but at a different place.That's where I stayed.

Pmb Backpackers is NOT a bazbus stop as it said on their homepage. Also they do NOT do laundry service, as it said there. But they still let me do my washing as I asked for it.

When I arrived on cab as I was dropped off at Sleepy Hollow by bazbus and made my own way there, it turned out the bell didn't work and the gate was locked. So if you go there, please take a cell phone and their number and call them.

The backpacker itself is clean and well located in a safe area between a mall and the city center, both in walking distance.
Staff is not too helpful and interested.

As Pietermaritzburg itself is not worth a visit if you don't have too much time anyway, I do not recommend going there and staying at this place.
1 Thank Jo J
Sithembile N
12
Reviewed 31 Aug 2015
I had booked accommodation at Sleepy Hollow for 8 runners from Katu in the Northern Cape, who were coming down to run the Mandela Day Marathon. They arrived on Saturday 29 August 2015 and were going to sleep for 1 night and travel back after the race. The lady who is looking after this place, named Tipsy, was very rude, heartless, arrogant and had no sense of humour. The room that was allocated to guests had a broken door, in the ground floor, couldn't be locked, and by view will never be fixed as per Tipsy's explanation, as she said she saw no need to fix it. She complained that they will leave early for the race, so she has to let them out at 5am. When runners completed the race, Tipsy did not allow them to take a shower here. Imagine travelling all the way from Pietermaritzburg to Katu with sweat, yet you had paid for accommodation. I therefore called Mrs Masango, who is said to be the manager of this place. All she was saying was, she's in Jo'burg and she cannot help. Honestly, what kind of a manager is this? People here are very incompetent and they basically do not know what they are doing. I'm not sure on what quality standards they were assessed on, to meet the criteria and be given the permission to operate as a business. Customer service is unheard of. I have never in my life experience such a bad service in this industry. I hereby urge everybody who is looking for a place to stay to never try Sleepy Hollow. It is not worth wasting your cent on such. Look for an alternative accommodation. I do not recommend this place to anyone in South Africa and outside South Africa.
2 Thank Sithembile N
Ruggedchris
Cape Town, South Africa
448
Reviewed 22 Sep 2014
It was a bit of an emergency and last minute descions that we decided not to camp at Midmar dam and try find an alternative close by.

There turns out to be little in the way of backpackers or hostels in Pietermaritzburg, so I suggest if you do find an alternative option to Sleepy Hollo take it, alternatively push on through to Hillcrest.

The only upside is the one cheerful staff member, otherwise the place is run down, beds are uncomfortable, lacks facilities and has ZERO vibe.

Harsh but true I am afraid!
2 Thank Ruggedchris
Pantherz78
Cape Town Central, South Africa
63
Reviewed 1 Mar 2014
well, as said above, PMB Backpackers which apparently used to be sleepy hollow backpackers, has of course changed hands and under new ownership. I have been a constant guest to this backpackers for the last couple of weekends and what i can safely say is that the place is geared for greater potential!.
The new ownership and management are quite warm, friendly and keen to get the place in great shape. i believe it all starts with a positive attitude which is what is very clear with the new ownership.

I would be happy to see the building changes (minor and major) effected soon, so this is a call to the new ownership to keep up the positive attitude and translate that into developing this potential gemstone to its maximum benefits both to the guests and the owners.

I definitely would recommend this place to people visiting PMB.!!
1 Thank Pantherz78
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About
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Laundry Service
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Room types
Kitchenette
Room types
Kitchenette
Number of rooms
6
Price range
US$14 - US$51 (Based on Average Rates for a Standard Room)
Formerly known as
Sleepy Hollow Adventure Backpackers
Location
South Africa > KwaZulu-Natal > Pietermaritzburg
Room types
Kitchenette
Number of rooms
6
Price range
US$14 - US$51 (Based on Average Rates for a Standard Room)
Formerly known as
Sleepy Hollow Adventure Backpackers
Location
South Africa > KwaZulu-Natal > Pietermaritzburg
Photos
Traveller (13)
Room & Suite (6)
Dining (1)
Family and Play Areas (1)
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Questions & Answers
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Room Tips
"Never think of sleeping at Sleepy Hollow. Try elsewhere."
sithembilen2015
31 Aug 2015
Read review
"The 2 double rooms seem quite nice, new beds, cooler as their windows are shaded under the porch area on..."
Pantherz78
1 Mar 2014
Read review
"Avoid staying in the garage. You have to choose between open door and dogs in the room or closed door and..."
Stoerner
18 Mar 2013
Read review
"book in advance if requiring a private room!"
toni312596
13 Nov 2011
Read review
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