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eMakhosini Boutique Hotel

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3 Lumsden Crescent, Durban 4001 South Africa
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Traveller (40)
Room & Suite (8)
Dining (2)

About

#33 of 70 hotels in Durban
Location
Cleanliness
Service
Value
We are a four star boutique hotel located in a private residential area only minutes away from Durban's busiest entertainment street of pubs, clubs and restaurants as well as the city and beachfront.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Shuttle bus service
Conference facilities
Banquet room
Concierge
Dry cleaning
Wifi
Paid wifi
Hot bath
Restaurant
Breakfast available
Meeting rooms
Laundry service
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
56Reviews0Q+A11Room tips
Traveller rating
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DJG wrote a review Nov 2019
1 contribution
My organisation hosted an event at the Emakosini hotel yesterday. We booked for 50 people. The service was horrid. There was only one waitress for the 50 people. They were disorganized. When we arrived for our function at 10am nothing was set up. We had to eat our lunch at our work station. There was no space to eat in the dining room because they booked another functioning that space. This made it impossible for us to set up for our hands on program which we supposed to have done after lunch. And another event was booked at the same time making an already congested area tighter. The other group was noisy and parked our guests in . There were flies all over . We were so scared to eat the food since the flies were sitting on every thing. We booked 2 teas and lunch. They served tea and coffee with 1 plate of stale biscuits and they ran out of milk. They ran out of mutton curry and some of our guests didn't get food. Absolutely terrible service. The floors were dirty and terrible. I am still in shock . There was only 2 toilets servicing almost 100 people. The were long lines to use the toilets.
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Date of stay: November 2019Trip type: Travelled on business
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Precious wrote a review Oct 2019
2 contributions
Excellent service, the staff are amazing and I'd recommend it to travelers and family, friends. Brilliant work. Food, drinks and lots The boredroom for our meetings were well prepared and tea time were great. Just perfect
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Date of stay: October 2019Trip type: Travelled on business
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Response from EmakhosiniBoutique, Marketing at eMakhosini Boutique Hotel
Responded 12 Oct 2019
Thank you for your review. We value our guest and your comfort and our services excellence is our aim. Team Boutique
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Heather T wrote a review Aug 2019
Durban, South Africa40 contributions10 helpful votes
I attended a booked catered function with someone. We were there 17h30 for mingling and drinks. There was 1 waitron there who tried serving behind the bar and kept saying she wasn't the bar-lady. There was no change for Cash paying clients. During the dinner the warmers for the food had not been lit therefore the food was cold on serving (nothing worse than roast beef and potatoes served cold without gravy). Total shortage of staff to serve the room of about 40 pax. I would be very hesitant to book this venue.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Response from EmakhosiniBoutique, General Manager at eMakhosini Boutique Hotel
Responded 19 Aug 2019
Dear Valued Guest Thank you for taking the time to share your experience about your recent visit at our hotel. We sincerely appreciate your feedback and very sorry to hear of your overall experience and service. We will take your comments under consideration as we continually work to improve our guest experience and I would like to inform you that I have addressed this with our Food & Beverage Manager and the Executive Chef. We apologize that we were not able to provide you with the quality of services that you deserved. This is uncharacteristic of our hotel and staff, as we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding experience. Thank you again for your feedback and we hope you will consider visiting us again Kind Regards, Shannon Jansen Manageress
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Duze wrote a review Jul 2019
3 contributions
I found it very flexible and versatile in the sense that it can host a business meeting for drinks or dinner and it can also be an agreeable getaway when traveling with a partner.Tranquil setting,a hidden gem in the middle of Morningside and the pool side view is a petit mort.It can do better with a little Feng Shui in the rooms but there is no better establishment in that price range.There is a sense of joie de vivre amongst the staff.Its altogether wholesome
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Date of stay: July 2019Trip type: Travelled on business
1 Helpful vote
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Response from EmakhosiniBoutique, Marketing at eMakhosini Boutique Hotel
Responded 28 Jul 2019
Good day Mr Nathistic Thank you for your generous review. We are delighted to hear that you had such a positive experience with Emakhosini Boutique Hotel Morningside. Looking forward to hosting you again soon. Emakhosini Boutique Hotel
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Londeka Z wrote a review Mar 2019
34 contributions1 helpful vote
+1
I am somewhat of a regular, and the place always has that homey feel and even though a bit old the rooms are always clean and comfortable, the staff is always friendly and courteous, during my last visit we hosted a function with friends and we had a great time.
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Date of stay: March 2019Trip type: Travelled with friends
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Response from EmakhosiniBoutique, Marketing at eMakhosini Boutique Hotel
Responded 21 Sep 2019
Good day. Thank you for your review. Your feedback is important to us. We value you our guest. Regards Marketing
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PRICE RANGE
US$43 - US$112 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
24
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Frequently Asked Questions about eMakhosini Boutique Hotel
Which popular attractions are close to eMakhosini Boutique Hotel?
Nearby attractions include Mitchell Park (0.2 km), Artisan Contemporary Gallery (0.6 km), and The Jazzy Rainbow (1.2 km).
What are some of the property amenities at eMakhosini Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at eMakhosini Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to eMakhosini Boutique Hotel?
Conveniently located restaurants include Mozambik Morningside, Casablanca, and Delfi.
Are there opportunities to exercise at eMakhosini Boutique Hotel?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at eMakhosini Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does eMakhosini Boutique Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to eMakhosini Boutique Hotel?
Many travellers enjoy visiting The Old Fort (3.3 km) and The Ramakrishna Centre of South Africa Durban (8.0 km).