At check-in we were welcomed warmly by Mr. Mhize :) Our room was nicely done but deep cleaning is highly needed I mean even bathroom walls have stains which goes to show that training at housekeeping is highly needed. It was not my first time staying at the hotel. Previously we enjoyed breakfast especially when there was an Indian girl working there. This time around their service was just so disgusting!!!! In the first morning I informed the chef in charge that I'm vegetarian and asked if she could prepare anything for me and rudely told me that "I don't know of you except of one guest that I prepared for, reception didn't inform me about you! So I'll give you something little from what I prepared for the vegetarian guest that I know of." And indeed she gave me unappetizing less than a fist of fried chips. So much talk for fried potatoes! I am a paying guest and you don't talk to guests like that. When I went to go get something else on the buffet another chef asked me "where is the plate you were using before?" REALLY????? I'm so disgusted and disappointed by their service. The chef in charge also kept shouting at a newly employed lady ordering her around with no respect! If you have no respect for your staff do that back of house not in front of guests it's belittling us and lowering your standards. On the second day we hoped for better but it was worse! We dished up our first rounds and I was made mushrooms only, even after I informed them I'd be returning. I believe there's so much more that could've being prepared if the love and passion was there. I went to go dishup again for my fiance and the chef first served the guest behind me and ignored me as if I was not standing in front of her, I saw her leaving one egg and I asked for two and she said "second rounds are not allowed for eggs, that is why I'm making you one." In my whole history of working and staying in hotels never in my entire life have I ever heard of such!!! Breakfast was decreased by an hour. Is it so much work to give good service in ONE HOUR?!…
Went there for a couple of day with the kids and it was amazing, a walk to the beach and even had a slight view from my room. The breakfast was nice with a lot of options to choose from. The location is great because its close to everything. The beds were so comfortable too.
The hotel is in the beach front with sea facing rooms. The rooms have a good airconditioners and fridge. The wifi is good. They have a good English breakfast. The reasturants are a walking distance from the hotel.
Took the kids for a holiday and they definitely enjoyed themselves. The view of the beach from our hotel room was stunning, the staff is very friendly, the food is good and there is always someone ready to give you a helping hand.
Very beautiful, clean and very Much affordable with a view of the beach and a breakfast to die for. Friendly and helpful stuff and uncapped complementary Wi-Fi on site. I highly recommend it for a visit.