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The Edward

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149 O R Tambo Parade, Durban 4001 South Africa
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (203)
Room & Suite (81)
Dining (13)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Edward
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 69 hotels in Durban
Location
Cleanliness
Service
Value
The Edward hotel in Durban harks back to a time of Victorian elegance. This world-famous hotel in Durban, South Africa has played host to princes and presidents, field marshals, millionaires and movie stars since 1911. Whether you are travelling for business or leisure purposes, The Edward is ideally situated on the Golden Mile. Take off your shoes and feel the soft, beach sand between your toes. Make sure you have your swimsuit because a dive in the warm waters of the Indian Ocean is hard to resist. Cool off whilst you walk along the promenade, which allows you to walk from uShaka Marine world to Suncoast Casino. For those travelling on business we are situated 5 minutes away from Durban CBD and the ICC (International Convention Centre). We are within easy access to all major highways and King Shaka Airport is a mere 35 minutes away so getting to all those meetings is not a hassle. Return to our graceful and stylish rooms, which are all equipped with LCD TV's, en-suite bathrooms, executive work desks, wireless internet access and over half of the rooms have remarkable sea views. The Edward, with its personalised friendly service and extremely comfortable rooms offers a luxurious holiday experience or a professional business trip.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
453Reviews12Q+A100Room tips
Traveller rating
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Popular mentions
Meena wrote a review Mar 2020
Durban, South Africa20 contributions22 helpful votes
Decided to go along to the Edward Hotel for dinner, Saturday afternoon, to my surprise this is such a beautiful historic venue, service was excellent, we chose dishes from the a la carte menu, well presented meal, overall it’s a great place to enjoy a meal or catch up with a cup of tea
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Nicole Munro, Owner at The Edward
Responded 29 Jan 2021
Thank you for your review. We are delighted that you enjoyed our hospitality .
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Martin wrote a review Feb 2020
Farnborough, United Kingdom9 contributions3 helpful votes
The service at this hotel is first rate, nothing too much trouble. Location is right on the beachfront and central. Room was good, only minor concern was a lack of hot water at times. Breakfast selection and service was excellent. Gym a little small but in the whole, I'd recommend it
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Date of stay: February 2020Trip type: Travelled solo
1 Helpful vote
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Response from Nicole Munro, Owner at The Edward
Responded 29 Jan 2021
Thank you for your review. We are delighted that you enjoyed our hospitality
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arnaudgaertner wrote a review Feb 2020
Montesson, France14 contributions14 helpful votes
Old hotel , nice service, nice environment but a bit dangerous in the area Not recommended with families I was upgraded in my room by a very nice hostess, nice terrace on the street My first room was a bit small and bathroom getting old
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Date of stay: February 2020Trip type: Travelled on business
2 Helpful votes
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Response from Nicole Munro, Owner at The Edward
Responded 29 Jan 2021
.
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Easygoing282 wrote a review Feb 2020
Durban, South Africa55 contributions24 helpful votes
We enjoy the buffet meals at the Protea Edward Hotel. The Saturday buffets were a rave with an excellent range of dishes complimented by a variety of salads and delectable desserts. Of recent we noticed a significant scaling down in the foods on offer. To compensatefor this disappointment is the presence of Mr George Mahlala. I deem this as an excellent addition to the kitchen staff. He is very creative and his culinary skills have left a definite impression on us. We compliment the hotel on securing the services of this talented and passionate chef I thanking George for his excellent presentation and delicious meal he served us, I want to wish him even further success. May you increase the number of patrons at this beachfront hotel. I am looking forward to my next visit. Will enquire whethre George is on duty before I leave home. Compliments and congratulations and sincere gratitude
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Date of stay: February 2020
Cleanliness
Service
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Response from Belinda N, General Manager at The Edward
Responded 4 Feb 2020
Dear Easygoing282 Thank you for taking the time to complete post a review after your recent dining experience at the Protea Hotel by Marriott® Durban Edward. I am delighted to hear that our new sous chef George made such a good impression on you, I wish to assure you that we have congratulated him for doing such an outstanding job! Please note that due to large groups staying over the past few weekends, we had to change our buffet offerings and will soon return to the usual Saturday night buffets that you have become accustomed to. Thank you for your long standing loyalty with our establishment, we look forward to welcoming you both back to the Brasserie Restaurant. Kind regards Andrew Govender General Manager
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BoodyRocco wrote a review Jan 2020
Johannesburg, South Africa75 contributions54 helpful votes
One of the worst hotels that I have ever stayed in. We booked for three nights and checked out after the first night. The air conditioning did not work. The hotel looks terribly unkempt. It has neither character or appeal and is in serious need for an upgrade. It is in a very bad location and is not recommended. However the staff were extremely pleasant and went out of their way to assist us.
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Date of stay: January 2020
2 Helpful votes
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Response from Belinda N, Guest Relations Manager at The Edward
Responded 30 Jan 2020
Dear BoodyRocco Edward On behalf of the management and STAFF at Protea Hotel by Marriott Durban Edward, I would like to apologize most sincerely for your unacceptable service experience. Thank you for taking the time to report your constructive criticism as it is absolutely necessary for us to know how our GUESTS experience our service and facilities. We value your feedback as an extremely important tool in our day to day operations, as this helps us to improve your next stay. Also, appreciate your compliment about our hotel staff, we are truly lucky to have such stars working alongside us. We look forward to welcoming you back in the not too distant future.
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PRICE RANGE
US$73 - US$122 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Protea Hotel Durban Edward
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
131
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Frequently Asked Questions about The Edward
Which popular attractions are close to The Edward?
Nearby attractions include The Spice Emporium, Durban (0.4 km), Egagasini (0.3 km), and Durban Funworld (0.4 km).
What are some of the property amenities at The Edward?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Edward?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Edward?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Edward?
Yes, parking is available to guests.
What are some restaurants close to The Edward?
Conveniently located restaurants include Lingela, California Dreaming, and Mustard Grill.
Are there opportunities to exercise at The Edward?
Yes, guests have access to a pool during their stay.
Does The Edward have an airport shuttle?
Yes, The Edward offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Edward located near the city centre?
Yes, it is 0.6 km away from the centre of Durban.
Are any cleaning services offered at The Edward?
Yes, dry cleaning and laundry service are offered to guests.
Does The Edward offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.