The Oceanic
131 reviews
#18 of 70 Hotels in Durban
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20 John Mcintyre Road North Beach, Durban 4001 South Africa
Lowest prices for your stay
US$75
US$75
US$66
SAVE US$9
Official HotelUS$69
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About
#18 of 70 hotels in Durban
Location
Cleanliness
Service
Value
The Oceanic is situated within walking distance of Durban's North beach, comprising luxury 1 and 2-bedroom apartments in a high-rise complex and specialises in conferencing, events and weddings. On-site facilities include; WiFi, restaurant, bar, in-room dining, Jacuzzi, sauna, games rooms, braai area, business centre and childminding. Nearby attractions include Moses Mabhida Stadium, casinos, golf courses, fishing, boating, scuba diving plus loads more.
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Full view
Property amenities
Car park
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Game room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Outdoor pool
Sauna
Restaurant
Billiards
Entertainment staff
Squash offsite
Table tennis
Board games / puzzles
Meeting rooms
Spa
BBQ facilities
Outdoor furniture
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Kitchenware
Flatscreen TV
Whirlpool bathtub
Seating area
Iron
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English
Location
Full view
76Somewhat walkable
Grade: 76 out of 100
16Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
131Reviews0Q+A20Room tips
Reviews
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+1
We arrived to Durban after spending a week in Cape Town and that was probably the reason why we did not enjoy our city experience as much as we could - we compared everything with CT. So the hotel room we paid for aproximately the same price as we did for two level apartments in Cape Town was pretty basic with several noticable disadvantages. To be fair I'll start with pointing out the perfect location - only few minutes away from the beach and the promenade. The area itself is calm and safe which is very important cuality in Durban. The hotel and the room were not in the best shape. They were not bad, but more like a bit "tired". The room was rather big and concised of bedroom with dicent bed and spacious wardrob. There were another closet in the living room and huge sofa in fromt of TV screen. What was disapointnig is lack of coziness. Kitchen kit did not have some pannels and even some floor tiles. Dirty windows did not bring additinal charm. And the noisy parties with loud local music around the pool were annoying. The staff was polite, but I had a feeling they had always been some kind of uncertain how to comunicate with us. May be because they do not have many tourisits from Europe.…
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Date of stay: February 2019
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Booked 2 rooms. The reception only managed to pick up 1 booking on their site. After much delay, confusion and frustration they managed to trace the second room. Caused great inconvenience to us. I travel a lot and for the first time had to pay such high fees for parking on the premises. First impressions last and mine was definietly not the best
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from 10South, General Manager at The Oceanic
Responded 14 Jan 2020
Hi there, Thank you very much for your review. We assure you to do more on your next visit. Kind regards, The Oceanic Team
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Do not ever stay at this hotel! They are very unorganised, the staff are all equally confused and useless. My client who booked me in the hotel made prior arrangements, for which we received different and conflicting feedback on the day of arrival. In this regard, the Manager that was on duty at lunchtime on 26 November 2019 (unfortunately I cannot recall the name) is extremely rude, and spoke to us in an unacceptable manner. Early check-in was arranged, however, I was kept waiting from 12pm to 3pm which is normal check-in time. When I was finally able to check-in, I was only then told that the person who booked and paid the room needs to be present (something that could and should have been communicated sometime during the hours that I waited). This further delayed my checking in. Even after having so much time to get my room ready, the toilet was still dirty with marks of the previous person's poo and the one pillow still dirty. That's not all, just after 11pm, I found a massive cockroach running around in my room around the bed. I immediately called reception asking for it to be sorted, just to be told they are sending security. After waiting 20minutes,I receive a call that housekeeping is closed and they cannot find doom spray. After telling them I don't care, they need to sort it out, I continued to wait. By 12h05pm I was still waiting. To the point where I was able to sort it out myself and let them know to just leave it. Completely unacceptable services, and disgusting ito hygiene.…
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Date of stay: November 2019Trip type: Travelled on business
Helpful
Response from 10South, General Manager at The Oceanic
Responded 30 Nov 2019
Dear Anri, Thank you so much for staying with us. We have taken a serous note on the concerns raised in your review. We have taken corrective steps in addressing each point that we need to improve on. We thank you and assure you that we are attending to these issues. Regards, David Sumo General Manager The Oceanic
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The location is perfect for anyone working at the Olive Convention Centre straight across the road, as I was. However... There was some dirt on several surfaces in the bathroom when I arrived which was still there four days later (muck that had clearly blown in from open windows and settled) when I just gave in and cleared it away. I thought there was an immobile cockroach in my shower after I had been there for about a week, but it turned out to be several days’ worth of my hair, not cleaned out of the shower outlet, that had washed back into the shower and accumulated in the shape of a horrible creature. The maid service was atrocious (I could go on with a long list of examples, but won’t), but I do believe that I was just unlucky with the maid assigned to my room and the housekeeping supervisor promised faithfully that she would be thoroughly retrained. I was there 10 nights altogether and apart from the maid service and one dinner when we waited a ridiculous length of time for food, most things were OK. On the bright side, the staff were almost universally friendly and very helpful, but there is no avoiding the fact that the hotel is old and showing its age. Some things have been updated – in my apartment (bedroom, tiny but adequately fitted shower room, and a combined kitchenette/dining room/sitting room, along with loads of storage space) the kitchenette was perfect – fully equipped, new, clean and shiny, the shower room had clearly been recently redone , the bed was comfortable and the bedding hotel-quality, but the sitting room furniture was disgusting - old, dirty and the leather/leather-look sofa was peeling away all over. I wouldn't even sit in it. The place was such a mixture of really good and really bad - new shower room and kitchenette, revolting old sitting room furniture and rug, really bad maid service and terrible restaurant service that one night, but lovely, friendly restaurant service the rest of the time and friendly, helpful reception staff. A real mixture. There were massive tropical storms for much of the time that I was in Durban and if you are working at the Olive Convention Centre, the Oceanic is the closest place to stay, so it’s really convenient and you will stay drier than staying anywhere else, so you take the rough with the smooth. …
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Review collected in partnership with this hotel
Date of stay: November 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from 10South, General Manager at The Oceanic
Responded 23 Nov 2019
Dear Janet, Thank you so much for your review. We highly appreciate your feedback on the good we do and the one that we need to improve on. This is also to assure you that we have started to correct the wrong that you highlighted with the housekeeping supervisor. Your feedback will only help us to grow. Hope to see you again. Regards, David Sumo General Manager The Oceanic
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The apartment wasn't far from the ocean which saved us petrol. Also the shops were close by which made our shopping easy as we walked. The staff were friendly and willing to be off any assistance. I'd definitely wouldn't mind staying there for my next visit
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: The children's bedroom window rail didn't work
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Helpful
Response from 10South, General Manager at The Oceanic
Responded 23 Sep 2019
Hi Tshidi, Thank you for the excellent review. We are glad you enjoyed your stay with us and that our location makes a wonderful convenience. We look forward to hosting you again soon. Regards, David Sumo
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PRICE RANGE
US$43 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
don oceanic hotel durban
FORMERLY KNOWN AS
Don Oceanic
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about The Oceanic
Which popular attractions are close to The Oceanic?
Nearby attractions include Mini Town (0.2 km), Blue Lagoon (0.4 km), and Durban Ice Arena (0.1 km).
What are some of the property amenities at The Oceanic?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Oceanic?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at The Oceanic?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
What are some restaurants close to The Oceanic?
Conveniently located restaurants include The Grill Jichana Durban, Circus Circus Beach Cafe, and Daruma Umhlanga.
Are there opportunities to exercise at The Oceanic?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Oceanic offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to The Oceanic?
Many travellers enjoy visiting The Old Fort (1.0 km).
Is The Oceanic accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.