The Saint James on Venice Boutique Hotel
170 reviews
#9 of 69 Hotels in Durban
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100 Venice Road Morningside, Durban 4001 South Africa
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About
#9 of 69 hotels in Durban
Location
Cleanliness
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Value
Travellers' Choice
Originally the home of Corobrick founder Robert Storm who built it in 1892, the guesthouse is steeped in Durban history and retains much of its old world charm. The 15 bedrooms are individually decorated in a classically elegant style with some having a view over the century's old St James church while others look over the hotel's peaceful garden patio. Being close to the trendy eateries of Florida Road, Durban's beachfront, major sports stadiums (Kings Park and Moses Mabhida Football Stadium), golf courses and Jameson and Mitchell Parks means all Durban's attractions are just a short drive away. The guesthouse is ideal for small meetings, conferences and private dinners and is well equipped to ensure business runs smoothly and efficiently. For business guests, the guesthouse is well-placed for access to the ICC, as well as quick freeway access to the Umhlanga Ridge precinct.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Golf course
Airport transportation
Conference facilities
Meeting rooms
Massage
Parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
24-hour security
Baggage storage
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Charming
Languages Spoken
English
Location
Full view
68Somewhat walkable
Grade: 68 out of 100
81Restaurantswithin 1 km
5Attractionswithin 1 km
170Reviews8Q+A20Room tips
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Bridal shower held on 5 December 2020, below email sent to owner and to this date (28/12/2020) no response: • None of your staff and waiters were wearing masks • No temperature checks were completed on guests upon on arrival or sanitisation requests • Your staff clearly told me they had no proper tablecloths due to a function the night before. • My guests arrived before the tea cups, cutlery and food did • I had to beg for Sam and the waiters to get things done, such as getting an extra table to house all the food, tablecloth, dishes, cutlery, food and of course to keep wearing a mask when entering our room, Sam even had the audacity at 3.15pm to me to calm down as it was getting done…note this is 1hrs and 15min after my function started • Food arrived that was not ordered by us but I had to just accept it. • Food that was requested to be vegetarian was not. Imagine yourself biting into a pork samosa after requesting it to not be pork…this is exactly what happened to my vegetarian cousin who bit into a chicken samosa after me requesting it to be vegetarian • When Sam, the manager, the chef and the staff were questioned they played the usual blame game and no one could provide me with a proper answer, and Vusi was blamed. • Regarding pastries only 1 of them was requested to be eggless and yet all of them turned out to be eggless • Everyone was sceptical of the scones as they had the golden top as if brushed with eggs when baked but I was assured it was eggless • When the tea cups arrived they were mismatched with some mugs arriving and everything was dirty so the waiter had to stand in the room while my function was going on and wipe them down • Coffee jugs and boiled water came through and as usual we had to ask for milk and teabags and sugars, please bear in mind again that this was a high tea function • The door was another pain point in our function as the lock bar was sticking out therefore it could not be closed fully and when asked Sam said he did not have the key • We had requested to see Vusi before we left and that also could not be arranged The best service I did receive was when I wanted takeaway containers, those arrived immediately because it seemed like the staff couldn’t wait to get rid of us. Overall a very disappointing experience and not a place I would recommend to anyone.…
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Date of stay: December 2020
Rooms
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I enjoyed staying at this hotel. I liked the size of the bed and curtain were beautiful.Our room was clean and nice, but they forgot to check if everything was working in our room (TV) and also not everything was there. I had to ask for milk, fridge, extra towels. All in all I liked your place.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
St. James is an intimate place,very private and relaxing. I love how they have a restaurant. Staff was friendly and helpful. Rooms weren't so clean, found a few papers there and there but overall okay. It was value for money.
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Review collected in partnership with this hotel
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
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Helpful
Mary Leigh Abramson wrote a review Sep 2019
Cape Town Central, South Africa16 contributions9 helpful votes
Myself and my husband recently stayed at the St James on Venice while he was in town for a congress. While the staff were very welcoming and accommodating our stay was sadly very disappointing. To begin with the quality of the hotel is not four star, even calling it a 3 star would be a push. The wall paper was badly scuffed, particularly upstairs leading to the rooms where large sections of it had black lines running across it, when in the room we noticed our walls were also scuffed, as well as the bathroom sink. Our bed was sufficiently comfortable but we battled to relax inside in our room as there was a very noisy Sheesha (Hubbly Bubbly) bar outside our window that was incredibly loud. Furthermore and perhaps most disappointing were the breakfasts. There were NO COLD BREAKFASTS at all on the menu - not even a basic pastry. When I asked if there was anything at all they could offer me instead of hot breakfast I was told fruit salad and yoghurt could be arranged only to be informed 15 minutes later that it in fact it couldn't be arranged as there was no yoghurt. On our second morning (still no cold breakfast on the menu) there was no fruit choice available at all. To make matters worse the hot breakfast was really not great and took a long time to prepare. Even the most basic of hotels have a pastry selection and fruit juice available for its guests. I am not sure when this hotel was last reviewed by the grading council but I do advise travellers that it is no longer four stars.…
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Date of stay: September 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
Helpful
Wonderful food, crispy clean rooms, environment is so lively. Very helpful staff, from the security to Manager everyone ready to help. Just go see for your self, the outdoor has a farm vibes with all the trees with amazing shades yet still stand out modern and elegant.
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Review collected in partnership with this hotel
Date of stay: August 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from GM-Vusi, General Manager at The Saint James on Venice Boutique Hotel
Responded 29 Sep 2019
Thank you for your kind review and comments about our hotel. We truly appreciate it.
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PRICE RANGE
US$47 - US$106 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaKwaZulu-NatalDurban
NUMBER OF ROOMS
15
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Claim Your Listing Frequently Asked Questions about The Saint James on Venice Boutique Hotel
Which popular attractions are close to The Saint James on Venice Boutique Hotel?
Nearby attractions include Big Rush Urban Adrenaline (1.2 km), Moses Mabhida Stadium (1.1 km), and Mitchell Park (0.8 km).
What are some of the property amenities at The Saint James on Venice Boutique Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at The Saint James on Venice Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Saint James on Venice Boutique Hotel?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at The Saint James on Venice Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Saint James on Venice Boutique Hotel?
Conveniently located restaurants include Mali's Indian Restaurant, Butcher Boys Florida Road, and Mozambik Morningside.
Does The Saint James on Venice Boutique Hotel have an airport shuttle?
Yes, The Saint James on Venice Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Saint James on Venice Boutique Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to The Saint James on Venice Boutique Hotel?
Many travellers enjoy visiting The Old Fort (2.8 km).