We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Birchwood Hotel

Save
Traveller (150)
Room & Suite (66)
Dining (13)
Overview
  • Excellent30%
  • Very good38%
  • Average22%
  • Poor5%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (771)
Filter reviews
742 results
Traveller rating
232
265
165
41
39
Traveller type
Time of year
LanguageEnglish
More languages
232
265
165
41
39
Show reviews that mention
All reviewsconference venueconference facilitiesreception areahourly shuttlethe grilleast rand mallor tambo international airportclose to the airportenjoyed my stayevery hourexcellent servicerooms are spaciousshopping mallkeep up the good workfriends and familyshuttle servicehome away from home
FilterEnglish
Updating list...
1 - 5 of 742 reviews
Reviewed 3 days ago

Overall the rooms were tidy but very basic. My biggest issue was with the food served at breakfast, lunch and dinner which was of poor quality. We dined at the Hotels own restaurant and perhaps the proper restaurants on site was a better choice.

Review collected in partnership with this hotel
Thank Heino
Reviewed 5 days ago

The employees was very friendly nice location, excellent service, dinner was a feast, rooms clean and tidy would definitely recommend the hotel to my family and friends the only complaint is that my breakfast was served cold.More

Review collected in partnership with this hotel
Thank tanyaleeminnaar
Response from Greg H, Manager at Birchwood HotelResponded 3 days ago

Dear tanyaleeminnaar, Thank you for your review, We appreciate your valued feedback, and it's fantastic to see that you enjoyed our location, your dining experiences and that our staff and cleanliness were as they should have been. We hope that this means that we can...More

Reviewed 1 week ago

The stay was perfect and I enjoyed the service from the staff. rooms are well designed but the TV is very small so if that can be upgraded. Omlett menu need to be upgraded and increased. in a nutshell, i am impressed.More

Review collected in partnership with this hotel
Thank moeng2018
Response from Greg H, Manager at Birchwood HotelResponded 1 week ago

Dear moeng2018, Thank you for your rating and comments received, we are pleased that the experience met your expectations as well as that you were suitably impressed with what we had to offer you. Naturally, the feedback regarding our TVs and omelette menu is appreciated...More

Reviewed 1 week ago

Everything was SUPERB - would recommend to all friends and family. Will definitely plan to visit again in the near future. Very clean and comfortable rooms, the food was amazing and the staff are very friendly - also had the BEST massages at the Mangwanani...More

Review collected in partnership with this hotel
Thank selinah89
Response from Greg H, Manager at Birchwood HotelResponded 1 week ago

Dear Selinah89, Thank you for your rating - the recommendations are incredibly appreciated and we are so pleased that you managed to experience so much of what we have to offer you! Looking forward to providing you with another superb stay in the near future.

Reviewed 1 week ago

adjacent to every need a person would want. the layout of the facilities its perfect and the parking. The security was alert all the time during my stay and i love that. the service from the staff als

Review collected in partnership with this hotel
Thank comfortzwane
Response from Greg H, Manager at Birchwood HotelResponded 1 week ago

Dear Comfortzwane, Thank you for your feedback! We are happy that your experience, and the standard that we provided you with met your expectations and hope to see you again in the near future.

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Free Parking
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (150)
Room & Suite (66)
Dining (13)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
barnsley245
13 April 2017|
AnswerShow all 5 answers
Response from Greg H | Property representative |
I think UBER is your best bet.
1
Vote
JJ503
16 July 2016|
AnswerShow all 5 answers
Response from Greg H | Property representative |
Hi there, The shuttle times are available on Birchwood's website under "Services" then "Added Value".
0
Votes
Kerry-Jade G
10 June 2016|
AnswerShow all 2 answers
Response from Greg H | Property representative |
Hi Kerry, Kindly advise if you booked this directly through the hotel website, or through at third-party website (Expedia or Agoda etc)
0
Votes
Room Tips
"Book early and perhaps rooms closer to the reception area. Its a huge facility unless you love walking like..."
Read review
"This is a huge complex with more than 1000 rooms and so one should be spoilt for choice."
Read review
"Don’t stay at this hotel!"
Read review
"Rooms close to the reception are more central. Frequent sound of airplanes flying at low altitude but its..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing