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Premier Hotel EL ICC

Traveller (112)
Room & Suite (57)
Pool & Beach (7)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(710)
Traveller rating
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Sunshine0789
Johannesburg, South Africa
434122
Reviewed 3 weeks agovia mobile
This was my second day at the Premier and my stay was increasingly worse.

Upon arrival, the gentleman who checked me in was distracted at best and seemed very preoccupied.

When I got to my room, I ordered room service which took the greater part of 90min to arrive and even then it wasn't exactly what I'd ordered. When I called back to let them know I was assured the waiter was coming back. 30min later I was still waiting. Eventually this was resolved, but you can imagine I was quite over the meal.

The wifi did not connect anywhere on the hotel.

My bathroom smelt like smoke, when I was meant to be in a non-smoking room..

The only saving grace was the decent normal hotel breakfast and the fact that I was attending a conference at the ICC which is adjacent to the hotel.
Thank Sunshine0789
Vusumzi M
21
Reviewed 1 Nov 2018via mobile
The service was realy not for a 4star property. When you ask something staff will say no it is finished. Ironing facilities are too far and that's realy a hostel service not a hotel service. And they wanted to sell me a wine glass forR65
1 Thank Vusumzi M
thamaganemasehela
Pretoria, South Africa
62
Reviewed 16 Oct 2018
Overall good service although their Central reservation system was a bit frustrating and slow., with staff without enough man power. Well located with some rooms having the best view of the sea. They can also do good if they pit clear directions to the kitchen as its round about.
2 Thank thamaganemasehela
VenueHunter2016
Johannesburg, South Africa
133
Reviewed 3 Oct 2018
Venue was spacious and I do notreally have any complaints except that there was a problem with the lights. The presenter could not use the flipchart because we could not see what he was writing. The biggest issue is the lack of direction or people that can direct you. There is no reception and the staff is not very helpful when it comes to direction. The staff setting up the venue was more helpful.
1 Thank VenueHunter2016
Cwayita
1611
Reviewed 27 Aug 2018via mobile
We stayed for 7 days. The room was clean and neat. The staff was very helpful always and offered sooedy assistance. The linen and towels need a refresher. The spa was very run down. The beds and walls were torn and dirty unfortunately.
1 Thank Cwayita
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About
Description
Situated on East London's Esplanade, Premier Hotel EL ICC commands spectacular views of the coastline, East London's port harbour and the Indian Ocean. This contemporary designed Hotel provides the ultimate in More luxurious accommodation to the business executive. Located adjacent to the East London International Convention Centre, a mere 10 minutes to major shopping, entertainment and sporting facilities and only 15 minutes to the East London Airport, Premier Hotel EL ICC is bound to be the venue of choice for the discerning traveller. THE EMERALD SPA There is but one place in the Eastern Cape to truly rediscover the luxury of time and that is in the purity of the Emerald Spa... At the Premier Hotel EL ICC, East London's most desired beachfront hotel you'll find East London's most desirable escape, the Emerald Spa - here you will encounter a space in which to unwind and recharge along with a wealth of wellness and sheer tranquillity over-looking the ocean... prepare to be pampered and spoilt. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
260
Price range
US$65 - US$153 (Based on Average Rates for a Standard Room)
Formerly known as
Premier Hotel Cascades
Location
South Africa > Eastern Cape > East London
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Best Value
,
On the Beach
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
260
Price range
US$65 - US$153 (Based on Average Rates for a Standard Room)
Formerly known as
Premier Hotel Cascades
Location
South Africa > Eastern Cape > East London
Photos
Traveller (112)
Room & Suite (57)
Pool & Beach (7)
Dining (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
ajromeo2016
25 January 2016|
AnswerShow all 2 answers
Response from Jansteve_12 | Reviewed this property |
I do not know because I had my own transport.
0
Votes
simbarashegumbodete
30 April 2015|
Answer
Response from coen_12 | Reviewed this property |
Yes you can
0
Votes
Room Tips
"Best view from the east rooms facing the sea."
thamaganemasehela
16 Oct 2018
Read review
"4th floor is great"
zephredm
6 Aug 2018
Read review
"Stunning Seaview Room available if you want."
ConnieC1291
3 Jul 2018
Read review
"south side are quieter and see nice view as well as sea"
XolaniPhakathi
26 May 2018
Read review
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