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It's a place where time stops and culture lives. Enjoy our Villaggio Resort's traditional experience, where you can immerse yourself in Egyptian culture. The resort offers an array of sports facilities and activities to explore. Discover your inner adventurer and enjoy the best of both worlds where you can enjoy a luxurious life and gain a rich cultural experience. Just let yourself escape from the hustle and bustle of everyday life and reconnect with nature. Our rooms are a beautiful mix of contemporary and oriental aesthetics. Admire beautiful views of the Red Sea from your terrace and enjoy a room that is modern but still has an air of culture about it.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Russian, Arabic, German
Location
Marsa Alam Main Road, Marsa Alam 1926040 Egypt
Name/address in local language
Pickalbatros Villaggio Resort - Portofino Marsa Alam
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The Pickalbatros Villaggio Resort - Portofino Marsa Alam receives high marks for its service, with guests frequently commending the staff's welcoming and professional demeanor, as well as the resort's cleanliness. Many guests enjoy the spacious, clean rooms with impressive views, although a few have experienced slow check-ins. The resort's atmosphere is noted for its lively entertainment and music.
Its extensive amenities, including multiple pools, an aquapark, and diverse dining options, cater to both adults and families, contributing to its appeal. While the beachfront location is largely celebrated, the Beach Restaurant's dress code has been met with some confusion. Opinions on value for money vary, with some guests finding the resort affordable, while others comment on the higher prices for certain services.
Location
Beachfront
Atmosphere
Lively
Rooms
Spacious
Value
Mixed
Cleanliness
Meticulous
Service
Attentive
Amenities
Abundant
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1,045
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Detailed Reviews
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We are regulars of the Pickalbatross chain, this hotel perfectly matches the standard of the chain, you can go there with confidence.
The hotel is located +/-20km from the airport, the transfer is not too long, you will be greeted at the reception by staff who certainly do not speak French, but perfectly English, very friendly staff, they will do everything to satisfy you. We had a little problem with the safe, the problem was solved in a few minutes! When you go through the front desk, the staff is always available to answer your questions.
The hotel is like a village, it's big, very big even, it's crowded, but people spread out all over the site, you don't see the world.
There are swimming pools everywhere, with or without entertainment, everything is clean, extremely well maintained, you can walk around the complex on foot, by cookax, by bus.
At the level of catering, nothing to say, there is something for everyone, no matter the restaurant we were never disappointed, good food, and very friendly staff, thanks to Waleed terrace waiter of the restaurant the soprano. There are regular barbecues organized in different restaurants, the buffet is excellent.
At the level of the rooms, we were in a room sea view, pool view, spacious room, comfortable, clean and well maintained by our housekeeper (room 4243), it was very quiet, we heard nothing during the night just the sound of the sea ...
The gardens are well maintained, the commons (toilets...) always clean.
The lagoon is beautiful you can swim easily, but it is not in the lagoon that you will see corals and fish, so it is necessary that the sea is not rough and you can go swimming if possible through the pontoon that gives access to corals and fish. Unfortunately this was not the case, there were too many waves during our stay, the flag was almost always red. But this the hotel cannot help.
The value for money of our stay was perfect, which is why we will return at the end of February for 11 days this time. We are already looking forward to it.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relaxed with my husband. We are absolutely delighted with the service. Our arrival was at night, we were processed at the reception very quickly and delivered to our room. The territory is quite large, there are bicycles for getting around, there are buses and mini-electric cars, although you can also get around on foot. The rooms are located in 2-storey houses, collected in “blocks”, each with its own swimming pool. The pools are maintained and cleaned regularly. There is plenty of space by the pools and on the beach. Beach towels are changed without problems on the beach and near the main pools. On the beach, staff help with arranging sunbeds and installing wind barriers. The room was clean, very spacious, the air conditioning and ventilation system worked properly. Standard set: safe, minibar, kettle, TV... cleaning was carried out daily, including change of towels. There are 3 large restaurants (one serves morning, lunch and evening + there is also early breakfast and late dinner, the second serves national cuisine - breakfast and dinner, the third - only dinners), there was a snack bar on the beach (although there are full meals there), bars by the pools and on the beach. The water is clean, the beach is well-groomed, the downside is that it’s a bit of a walk to the pier (but it’s worth it - the reef is magnificent!). The food is varied, I especially liked the national restaurant Khan. The animation is standard, the guys are not annoying, very friendly and diligent. There is an aqua park on the territory - we only went to see it, we didn’t try it out: slides of varying difficulty (it’s nice that it’s located in a separate block, there is also a snack bar/pizza there - very convenient for vacationers with children). If necessary, you can visit the pharmacy (even though it is outside the hotel, they deliver it there and back without any problems). In the shops on site you can buy the necessary little things: sunscreen cosmetics, masks, swimsuits, etc. (traditionally, the prices are slightly inflated). I would especially like to note the work of the staff - very attentive, neat, trying to help. We were surprised that the guest relations manager regularly called the room to ask if everything was okay and if there were any problems. Overall, I had a pleasant experience from a wonderful holiday.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I would be happy to post a review for the Pickalbatros Portofino Villagio hotel 👌
I was with my sister, mother and boys 6 and 4 years old, we chose between a bigger and a smaller resort, but in the end we are glad that it was the bigger one.
It's really a small town in the city, but we didn't mind such a big resort at all, there was plenty to walk around and, most of all, to get close to everywhere with their "pedal four-wheeled rickshaw" 😂we enjoyed it 😅the guys were excited and we were glad that we moved around a bit especially after those žranics 😂
otherwise, when we arrived at the hotel around 7 in the morning, at the reception they immediately gave us bracelets, towel cards and sent us for breakfast, we got to the hotel before 12 o'clock 👌 by then we walked the beach, and then lounged by the pool,
The staff is great, the only so-so and maybe very active guys who offer trips, and various photos, cosmetics, massages, /in the Spa area/, by the way, we used the cosmetics and as a luxury and the price is also nice 👌
The room was great for our number of 3 adults and 2 children, a beautiful large room with two bedrooms and two bathrooms, and as already written, the power often went out, but after a while it started up 👍 As a result, even the klimoška was falling out, so occasional night wakings because it was impossible in that room without it 🙏
The beach is maintained, clean, free entry to the lagoon, which suited us and the children - such a wading pool, but you could dive in it with fish and stingrays, which was enough for us to dive 😉 Every morning exercises with animators directly on the beach and in the afternoon some program by the beach, for example color and foam party Toilets clean and fragrant everywhere.
God's aquapark, perhaps every age group will find something for themselves, both the little ones and the adults, I have to point out and smile in front of the lifeguards at each pool, at least one, and on the beach they also had a really good overview and were always on the lookout.
Breakfast at the Soprano restaurant and perhaps the best selection there Dinner is always in the Alfredo restaurant, downstairs there is a large seating area for evening programs and from 19:00 every evening there is a screening of anime. fairy tales which was nice 🙂
So a luxurious holiday for us and we will definitely come back there again sometime and we definitely recommend it 🏅
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful Resort, it is very large but at guests' disposal there are tandem rickshaws and Resort staff with electric machines that help you move around the Resort faster. The sea view room is beautiful, large, spacious and on the balcony there is a small drying rack attached to the wall, which allows you to lay out towel costumes etc... The spacious bathroom with a large shower, the cleaning staff always cleaned the room very well. The pools are really many and all controlled by a lifeguard always attentive to the well-being of guests. I was impressed by the kindness of all the staff, always smiling and ready to support you in all your needs. The restaurants are very clean, the food is varied and very plentiful although it can be a bit too spicy. Fresh fruits and vegetables are present in every restaurant. Also all the staff of the various restaurants is always friendly and smiling. Wide beach, excellent possibility to swim and snorkel directly from the beach without having to necessarily get wet from the pier, also because the strong wind almost always present, makes it impossible to snorkel from the pier. The colors of the sea are wonderful with a really beautiful coral reef. Special thanks to Sayed manager, he always made sure that our stay was impeccable and unforgettable. Many excursions you can do there is a beautiful spa and a gym with excellent equipment. Snack bar on the beach and pool offering pizza ice cream chips milkshakes all really tasty. Water park very fun, there is a part with slides dedicated to children and one for adults. Animation both Italian and international present but never intrusive. A Resort that allows you to live a wonderful experience combined with a dream vacation.
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Date of stay: August 2024
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Trip type: Travelled as a couple
Room Tip:I negozi presenti nel resort sono piccolini e non molto forniti.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unforgettable holiday.... the village is huge it seems a small town where you move in small buses but if you go through the promenade you can reach everything with about 10 minutes walk, are also available rickshaws. It has a small shopping center, a pharmacy, a private clinic, a huge water park, 6 restaurants, 32 swimming pools, a spa, padel courts, tennis, soccer and beach volleyball, two receptions and countless bars both on the beach and at the various pools. The sea is beautifully colored, the access is easy although it is better to have shoes and there is also a pier from which you can access the open sea beyond the reef to snorkling. Eating to be in Egypt is not bad at all. The rooms are very spacious and the beds ultra comfortable and are double and a half. In this village they are equipped with a water purifier and produce ice with bottled water so you can consume drinks with ice safely while to brush your teeth they still recommend the use of bottled water. Every part of the village is kept with care and there is cleaning everywhere including public toilets always stocked with soap and paper. It's my fourth time in Egypt and such a nice place surprised me a lot.....super recommended place.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a very pleasant stay. The room was very large and spacious. Hygen products were made available and cleaned daily. Beach towels were also available. In the various rooms of the village you would find from 5 in the morning until 00 in the evening to eat and drink and nothing is missing. Also notable was the Spa and gym. Throughout the village there were many swimming pools guarded by lifeguards as well as along the sea. Also available free deck chairs and umbrellas. At the reception there were various defenders always kind and available to help I rabbit them hard.
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Date of stay: June 2024
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Location
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Trip type: Travelled with family
Room Tip:Era tutto a disposizione non mancava nulla
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Immense Resort , always friendly and helpful staff , impeccable cleanliness , five restaurants some of which offered the possibility of late breakfast and dinner , plenty of swimming pools to choose from , immense and equipped beach , water park included , a small area where you can find shops to buy souvenirs or basic necessities . We had the flight at midnight and in order not to waste a day , for free they kept our luggage in a special room and before departure they fortified us a support room to take a shower and settle down before leaving the Resort . You would never want to leave there , I highly Recommendation .
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Date of stay: October 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The entire huge hotel complex is clean, the staff is pleasant, the facilities are more than sufficient. We were accommodated almost immediately, the room was large and clean, block 4. On the first day after arrival, "we were lucky with a sandstorm with rain and strong wind". Unfortunately, restaurants and bars could not keep up with the onslaught of visitors on this single day, but it is completely understandable that extraordinary situations can arise. The very next day, everything in the area was again excellently cleaned. I must state that during our stay we experienced two completely different approaches in services and catering. In the second half of the holiday, "management" appeared and we felt absolutely wonderful, spoiled by the services, the service and the kitchen. I can't say this great praise about the first half of the vacation, but I don't want to criticize anything. I can recommend the great breakfast at El Khan. The á la Carte dinner at Shell Fish was very embarrassing (the service really didn't know what to do). Bella Chicken closed during stay. Mediterranea will not offend. Beach Restaurant and Snacks Bar required a "dress code - not just swimwear", which considering the location, service and menu was very strange. Soprano was above average just in the second half of the stay in the presence of the management. Heated pools (the area has about 32 of them), excellently maintained with super service (here I certainly applaud the maintenance and service, bartenders 2x). I can only recommend the hotel. The area is very large, but the traffic service is fine, the beach is long and very gradual, the service (under the management) is absolutely excellent. Unfortunately, the red flag was still on the pier. I cannot judge how the situation looks at 100% occupancy in high season. The vast majority of guests were Czechs, Poles and Germans (plus Italians, Slovaks...). With all sincerity, I thank the hotel and staff for a nice start to spring and a wonderful vacation.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pleasant experience began upon check-in at the hotel! From the first minute and for 13 days we were surrounded by the care and attention of all hotel employees, from managers to junior hotel staff: lifeguards on the beach, room cleaning, territory cleaning. The room was wet cleaned every day with the replacement of bed linen and towels, additional drinking water. All the hotel restaurants and bars had a varied menu! We especially liked the dinners at the Mediterranian restaurant. The beach and pool areas were cleaned throughout the day. A varied animation program for children and adults! Everyone could choose their own type of active recreation! The hotel is suitable for all age categories! Special thanks to the manager Haitham Ali. We have a desire to return to this hotel again!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Рекомендуем посетит этот уютный отель!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is excellent. We also picked up guests from other resorts on arrival and during excursions, and were glad that we booked at Pickalbatros Portofino. It is very modern, clean and you have a wide selection of pools (heated in winter and unheated) and restaurants with different theme nights (e.g. fresh seafood). The food or buffets was also very good and the waiters always so accommodating. Our rooms were cleaned daily and I always left my valuables and money just like that - was no problem. I especially liked the comfortable beds - I always slept very well! We will come back.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Marsa Alam area.
PRICE RANGE
HK$1,003 - HK$1,368 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
522
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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