Hotel Kokoro Arenal
500 Mts West of Quebrada La Palma, Arenal Volcano National Park, La Fortuna de San Carlos 4000 Costa Rica
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About
#26 of 71 hotels in La Fortuna de San Carlos
Location
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Service
Value
Travellers' Choice
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed ecolodges offersa a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Hiking
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Public wifi
Pool / beach towels
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Hot spring bath
Massage
Massage chair
Baggage storage
Concierge
Non-smoking hotel
Shared kitchen
Sun terrace
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Seating area
Refrigerator
Flatscreen TV
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish, Chinese
Location
64Somewhat walkable
Grade: 64 out of 100
219Restaurantswithin 10 km
51Attractionswithin 10 km
Contact
500 Mts West of Quebrada La Palma, Arenal Volcano National Park, La Fortuna de San Carlos 4000 Costa Rica
Getting there
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864Reviews23Q+A100Room tips
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The day we went everything but a family cabin was booked so we took it even though we were a couple because we needed a place to stay and most hotels around were at capacity. Our cabin was spacious and cool but a bit outdated just like the lobby and their restaurant. The hotel has wonderful views of the Arenal and the surroundings are beautiful. Electricity went off a couple of times one morning so did the Wifi and hot water. I'd recommend this place to nature-friendly people since there's nothing fancy there.
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The lodges are rustic but charming, very clean. Breakfast was quite delicious and the Christmas dinner also yummy. Hotspring very comfortable with the three temprature pools. Best part is abundant wildlife and kind people to help you see them. In the morning I saw a flock of one male and four female Great Currasaws just ambling around the restaurant area. The hotel team showed me how to look for a mommy sloth and her baby then sent me videos of them when they were being very active but I wasn't in the hotel to see them. Other song birds flutter around a clear view of the Arenal volcano in the mornings. Delightful place with a big heart, highly recommended.
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My family (2 adults 2 teens) stayed in a "standard family room". The room itself was very spacious and it was important to us to have 3 beds. The room had a rustic feel, a little dark, we did not try the tv and there was no air conditioning, but this was never a problem. The bathroom was the biggest negative as our shower did not drain well and could have used a serious scrubbing with bleach. The grounds of the hotel are beautiful! And the view of the volcano amazing! The hot springs it is true do not all have water in them and the ones that do look a little questionable due to being murky. However we used them anyway and enjoyed the soak surrounded by nature and birdsong. The pool was very good and we had it all to ourselves when we used it. We also sat in the reception/ lounge area a good bit, to read on a rainy afternoon or play card games at night. It was a nice amenity to have available. Having a restaurant on site was super helpful. The breakfast is not fancy but serviceable and there is plenty of it. We ate there for dinner two nights after long days adventuring when we didn't have energy to go back to town. We felt the food at dinner was good and reasonably priced- my daughter and I thought the soup was really fantastic! The best part about Kokoro is Ms. Peggy & her staff. They are so friendly and helpful and provide the best service. Ms. Peggy arranged our private transportation from San Jose to Arenal. They helped with restaurant recommendations and transportation everywhere we wanted to go. They offer their own taxi service for a modest extra fee and we used it almost exclusively to get to and from our activities. And one of the nights we were there was my son's 17th birthday- although we had had a very fun action packed day, we realized at 9pm that he had not had any "cake". I went to Ms. Peggy and within 15 minutes she came back with a big piece of chocolate pie complete with whipped cream, chocolate sauce and a candle. Ms. Peggy to the rescue! Overall we were very happy with our stay and felt it was a good value. We would definitely recommend Hotel Kokoro to other families traveling to the Arenal area. …
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Had a wonderful three night stay over Christmas with another family. Breakfast was ample and delicious - solid coffee, fresh fruits, eggs, pancake, and local tipico fare. The hot spring is a major plus in our experience. It's constantly maintained and this is felt in the temperate and water quality. At the end of hikes and nature tripping, soaking in its three huge hot springs is much welcome. Rooms are clean with good AC. No problems with showers too. There's a short trail but we didn't get to explore it. Highly recommend this place.
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Date of stay: December 2022Trip type: Travelled with friends
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful hotel and grounds staffed by beuatiful people who really seemed to want to make our stay as fab as possible by being so friendly, helpful, welcoming and just all round lovely! Our room was great with a wonderful view of the volcano. The pool was fab and the hot springs were a delight. Lovely restaurant - the breakfast was amazing and we ate their one night and it was ace. Would definately recommend and love to come again one day.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The perfect blend of ambiance and hospitality. The staff and managers are incredibly friendly. Rooms are spacious, well kept, comfy mattress and working AC!! Pool and thermal springs were nice after long days of hiking through the jungle. Only a quick drive to town and a walkable local coffee spot made this place perfect for us! Our room view of the volcano was pristine (when the clouds didn’t cover it (obviously not the hotels fault))!!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Nice facilities with really big accommodating rooms. Even though I traveled solo my room was big enough for at least four other people. Bathroom high. Lighting was not the best but what can I expect it’s the rainforest. Bug bug bugs if you are scared of bugs you need to make sure you sleep under the mosquito net and keep your lights off because they are everywhere.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Bugs! They are everywhere. Bring towel set.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed at this hotel between March 12,13, & 14. We reserved an upgraded room 6 months in advance of our stay. Our room was large but had only a bed, small wicker loveseat and TV on a very high desk with no chair. There was no closet to store clothes', no place to put suitcases, no table/desk for my laptop, no chairs to sit on. The bathroom had no place to put toiletries. I complained to the staff about this and they did deliver a dining table, two chairs, a table for a suitcase, and some hangers for clothes. The hot tub had no water and was surrounded by yellow tape. There was no water in two of the three hot springs. The one with water was so discolored I would not use it. The hotel is very poorly run. They have a lot of large school tours that stay there. So noisy at breakfast time. Such a lovely location and nice grounds but they need better management. The hotel is over priced for the quality provided. A very disappointing experience hotel experience.…
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Do not stay at this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I stayed here for 4 nights. While rustic, it was clean and cozy. The grounds were great and well kept, pool was awesome and the hot springs were wonderful. GREAT locations, 7 min to downtown La fortuna in an Uber or they do have on site shuttle. We did bogarin trial and saw the sloths, we did a combo day of going to the waterfall, hiking arenal volcano and finished with a very nice public hot spring Another day we went white water rafting, zip lining and had lunch. This was all set up by Peggy (the owner) and her office associates. They are so friendly and welcoming. The server at breakfast and also dinner was so wonderful. This resort and downtown is the best food we have ever had in our lives. This trip is highly recommended! Oh, and the view on site of the Volcano is spectacular.…
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I stayed here with my family and we had a blast! The food was delicious, the room service was so helpful, and especially Mrs. Peggy. She was so welcoming to us when we first got there and made us feel very special. And the view.....Chef's Kiss! I had so much fun in the hot springs, and one day, we actually saw the full volcano. I really do recommend this place to and kind of trip- family, friends, and buisness. I loved it.
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Date of stay: February 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$120 - US$157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kokoro arenal hotel la fortuna de san carlos, hotel kokoro arenal, resort kokoro arenal
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
28
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Claim Your ListingHOTEL KOKORO ARENAL - Updated 2023 Prices & Resort Reviews (La Fortuna de San Carlos, Costa Rica)
Frequently Asked Questions about Hotel Kokoro Arenal
Which popular attractions are close to Hotel Kokoro Arenal?
Nearby attractions include Bogarin Trail (5.7 km), Arenal Oasis Wildlife Refuge (5.7 km), and Ecotermales Fortuna (2.7 km).
What are some of the property amenities at Hotel Kokoro Arenal?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Kokoro Arenal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kokoro Arenal?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Kokoro Arenal?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Kokoro Arenal?
Conveniently located restaurants include Tiquicia Restaurant, D´mi Tierra. Comida típica, and Restaurante Travesia.
Are there opportunities to exercise at Hotel Kokoro Arenal?
Yes, guests have access to a pool during their stay.
Does Hotel Kokoro Arenal have airport transportation?
Yes, Hotel Kokoro Arenal offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Kokoro Arenal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Kokoro Arenal?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Does Hotel Kokoro Arenal have any great views?
Yes, guests often enjoy the mountain view available here.