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Baldi Hot Springs Hotel Resort & Spa

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Route 142 4.7km from La Fortuna Park, Arenal Volcano National Park, La Fortuna de San Carlos 83-6151 Costa Rica
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Traveller (927)
Pool & Beach (223)
Room & Suite (115)

About

#34 of 61 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
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Baldi Hot Springs Hotel and Spa is located in the heart of Costa Rica, at the base of the Arenal Volcano in La Fortuna, San Carlos. This is the perfect family get away that offers 25 thermo mineral hot water pools flowing naturally from the base of the volcano. These medicinal hot springs waters are certified by NAL (National Water Laboratory) from the Government of Costa Rica. You will enjoy pools ranging in temperatures from 93, 100, 102, 104, 109, 110, 113, 116, 152 º F, a combination that is suitable to all of our guests.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Water park
Waterslide
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Pool with view
Indoor pool
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Kids pool
Shuttle bus service
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hot spring bath
Massage
Concierge
Gift shop
Shops
ATM on site
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Green
Languages Spoken
English, Spanish
1,184Reviews28Q+A100Room tips
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Pixel Trail wrote a review Feb 2021
Oklahoma City, Oklahoma1 contribution
We got a day pass with Dinner and got to see a room due to our local friend and family who stayed. Overall the facility felt clean and COVID safe. Bar tenders were good. However it's a 2 star review, like other reviews mention, it's just not a value for the the price. Cocktails that use fruit ingredients at $10USD are actually flavored sugar, not frozen fruit like everywhere else in CR. No healthy food options. The included day pass dinner was a terrible Buffet. Most of the staff are rude. It gets 1 star for the beautiful facilities and 1 star for the cool pool bartenders. Lastly room wise our friends room smelled like sewage. We see that in another review too. For an expensive room this is unacceptable.
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Date of stay: February 2021Trip type: Travelled with family
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Danielle H wrote a review Feb 2021
1 contribution2 helpful votes
I’ve been to Baldi Hotsprings on several occasions. I’m a CR resident and live in Tamarindo and frequent la fortuna for a fun weekend getaway every few months. My boyfriend and girlfriends and I booked 2 rooms for Valentine’s weekend. $300 each room. Mind you we didn’t mind spending this as Baldi has always been known for its exclusivity, high class, customer service, etc. Sadly we arrived and we’re seriously disappointed on this trip. It appears that with the pandemic Baldi had to open their doors to the public and were charging Day Passes at local rates.. like very very cheap. Front desk mentioned 9,000 colones. We encountered every social class under the sun, and for the first time I actually had to eyeball my towels and personal items by the side of the pool in fear that something would be stolen. There were day pass customers swimming in normal clothing items and underwear. We returned to our rooms for the check in. I stayed in 1106 with my boyfriend. We found the ice bucket full of melted ice from previous guests, the king size mattress was sunken-in in the middle and needed to be replaced, bathroom floors were stained around the toilet most likely from urine or vomit. My friends room 1408 and had awful sewage smell coming from bathroom. It’s also important to mention that during check in and check out since front desk is overwhelmed receiving the bus loads of day passers it is common now to wait in long lines to be attended for HOTEL Paying Guests. So much so that they forgot our welcome cocktail and we didn’t even want to go back to even try to claim it as it meant standing in another long line. My advice for the hotel management: we understand that the pandemic hit you hard. If you have to open doors to locals at seriously discounted rates to survive, I get it... but then either drop my hotel rate as a guest, and find a way to block off the upper pool and spa area to be an EXCLUSIVE ZONE, only available to paying hotel guests. Also get some extra help for the front desk staff. They were overwhelmed. I will unfortunately not be returning until things are improved.
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Date of stay: February 2021Trip type: Travelled with friends
2 Helpful votes
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Carol M wrote a review Feb 2021
1 contribution2 helpful votes
My daughter and I were booked for a trip on March 20th, 2020. (BOOKED WAY IN ADVANCE) Covid shut down the world on the 11th and we had to cancel the trip. THE RESORT REFUSED AND STILL REFUSES TO GIVE ME A REFUND or any other compensation . They literally kept all of my money. This was the one trip I was taking with my daughter and never got to go and still had to pay for it. BAD BUSINESS, Terrible to their customers, it says a lot about them...
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Date of stay: March 2020
2 Helpful votes
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Jordan C. wrote a review Feb 2021
5 contributions
My wife and I recently stayed at Baldi for 3 nights on our honeymoon and absolutely loved this place! The thermal pools were all so cool and different, the suite we stayed in was wonderful, and all the staff we interacted with were so kind and helpful. We stayed in one of the junior suites and I absolutely recommend that room and this hotel to anyone staying in the la fortuna area!
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Date of stay: January 2021
Value
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Room Tip: Definitely recomend the Junior Suite!
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Lushuslaura wrote a review Feb 2021
Fenelon Falls, Canada74 contributions43 helpful votes
We live in Costa /Rica and travel to La Fortuna for a few days every few weeks now. I have always seen Baldi but my boyfriend didn’t like it when he stayed before. We got a little better pricing right now so he suprised me and said we would spend a night there. The springs are beautiful but the superior room is a dump. We were ground floor 1107 and we could hear the family next to us all night and the view is the parking lot and our vehicle. We found a clump of dark hair in our bath towels and the room is so dated. Breakfast was not very good and I wanted to get to the falls area before other people showed up and there was beer bottles and cigarettes all over the place. Slide didn’t work and the service was awful. Now I know why my boyfriend was reluctant to stay there. What a disappointment. We went to Volcano Lodge and Resort the next day. It was amazing and so nice the rooms and service. We are going back there again to Volcano Lodge. Baldi Blows.....
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Date of stay: January 2021
Rooms
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Service
Room Tip: Don’t go to Baldi the rooms are overpriced and not clean.
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PRICE RANGE
US$162 - US$375 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
24
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Frequently Asked Questions about Baldi Hot Springs Hotel Resort & Spa
Which popular attractions are close to Baldi Hot Springs Hotel Resort & Spa?
Nearby attractions include Bogarin Trail (3.6 km), ChocoMuseo La Fortuna (4.1 km), and Arenal Oasis Wildlife Refuge (3.3 km).
What are some of the property amenities at Baldi Hot Springs Hotel Resort & Spa?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Baldi Hot Springs Hotel Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Baldi Hot Springs Hotel Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Baldi Hot Springs Hotel Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Baldi Hot Springs Hotel Resort & Spa?
Conveniently located restaurants include Tiquicia Restaurant, Pollo Fortuneño, and Restaurante Tierra Mia.
Are there opportunities to exercise at Baldi Hot Springs Hotel Resort & Spa?
Yes, guests have access to an indoor pool and a sauna during their stay.
Which languages are spoken by the staff at Baldi Hot Springs Hotel Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Does Baldi Hot Springs Hotel Resort & Spa have any great views?
Yes, guests often enjoy the mountain view available here.