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Convenient location - but also adjacent (like attached adjacent - swimming pool right below window ) to a much rougher Ramada Inn. On a weekend the Ramada Inn guests were loud and in the pool till very late. The room itself was nicer than I...More
Thank Scott S
Response from cheree_slaten, General Manager at Candlewood Suites TuscaloosaResponded 23 July 2018
Thank you for completing a survey regarding your stay. We are happy to see that the room itself exceeded your expectations.
I apologize for the noise of the neighboring hotel. I understand how frustrating a disturbance outside your window while you are trying to rest...More
After leaving a disgusting motel close by, we found this location. Pet-friendly options are limited in this area and there is an additional $75 pet fee, but it was worth it for a clean room, friendly staff - especially Kim!! - and feeling safe. The...More
I have stayed at other Candlewood Hotels, that were excellent. This one was in a great location, but the shower head was not working very well. The toilet seat was not level on the floor, so toilet rocked when you sat down. Free coffee and...More
Response from cheree_slaten, General Manager at Candlewood Suites TuscaloosaResponded 12 July 2018
Thank you for completing a survey regarding our hotel. We apologize for the issues you had in your room. We have discussed this with our maintenance department to repair these issues. We hope to see you again the next time you are in town.
Clean, Friendly staff! Great for extended stay for business or pleasure. I found the staff to be helpful when I asked questions about the area. I loved that the laundry was free and the cupboard was stocked.More
Response from cheree_slaten, Manager at Candlewood Suites TuscaloosaResponded 23 May 2018
Thank you so much for the awesome 5-star review! You pointed out a lot of details about what makes our hotel unique. Thank you for all the kind words about the helpfulness of our team. I will be sure to pass along your...More
Stayed here 2 nights for business. Very clean. Nice room with kitchenette. Full size fridge. The biggest negative was the beds. Way too soft. Couldn’t sleep and made my back hurt. No breakfast but close to numerous breakfast options. If u like really soft mattresses...More
Response from cheree_slaten, Director of Operations at Candlewood Suites TuscaloosaResponded 17 April 2018
Thank you for taking the time to leave a review about your recent experience at our hotel. I am pleased to hear how nice and clean you found our rooms. However, I am saddened to hear you did not enjoy your bed, as we are...More
Response from Cheree' S | Property representative |
Yes! All rooms have FULL kitchens, to include stovetop, dishwasher, microwave, full size refrigerator, garbage disposal, and all needed dishes, cookware, and utensils.
We hope you will be visiting soon!!
Response from cheree_slaten | Property representative |
No ma'am, we do not. However, our sister property just next door has an outdoor pool, which you are more than welcome to use! The pool itself is shutdown for the off season, however the patio is still open!