URBN Boutique Shanghai

URBN Boutique Shanghai

No.183 Jiaozhou Road, Jing'an District, Shanghai 200040 China
Traveller (454)
Panorama at the URBN Hotel Shanghai
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Room & Suite (277)

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About

4.5
#68 of 2,568 hotels in Shanghai
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
URBN Boutique Shanghai, the award-winning design-meets-sustainable boutique hotel, is ideally located in Shanghai's bustling downtown. A former warehouse, the redesigned hotel is located on a quiet tree-lined street in Jing'an District with an abundance of independent bars and cafes in the surrounding streets and is only minutes away from the commercial shopping district and subway lines 2 and 7. URBN Boutique Shanghai offers sleek rooms and suites over 4 floors with a blend of contemporary, minimalist aesthetics and modern day comforts such as the COCO-MAT Renewal Bed, free wifi, a DVD home theater unit, high-definition television, an in-room safe, a well-stocked mini bar and one-of-a-kind artwork. The hotel also features a 24-hour gym and an on-property sustainably-sourced seafood restaurant.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Meeting rooms
24-hour security
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Boutique
Languages Spoken
English, Chinese, Japanese

Location

No.183 Jiaozhou Road, Jing'an District, Shanghai 200040 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Pu Dong Airport
35.8 km
See all flights
Hongqiao Airport
10.7 km
See all flights
Jing'an Temple
7 minShanghai Metro
717Reviews5Q+A78Room tips
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Detailed Reviews
Chris P wrote a review Dec 2020
Shanghai, China6,043 contributions279 helpful votes
+1
4.0 of 5 bubbles
My comment about this hotel is: if you are traveling to Shanghai for a visit, I think it would be a fantastic place to stay. Nice and quirky and all the recycled building material is a bonus. Rooms are awesome, except I do not understand all the different levels of the floor - you need to be careful you don’t trip, or fall on a ledge. Especially difficult in the dark. The large seating area is great in the room. It took us while to work out the light switches, then we found the remote!! shower is huge, and the pressure is OK. Towels were fantastic.
If you are doing a Staycation (like us), then I don’t think it is the right kind of hotel to stay at. It has no extra facilities to offer you. No pool, the gym is very basic and stuck away, no views etc
Staff are very helpful. Breakfast was OK for a western palate, but nothing fancy.
It is close to Jingan Temple, the Metro and a restaurant street (worth trying them out)
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Date of stay: December 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ShaneF wrote a review Jan 2020
Sydney, Australia5 contributions11 helpful votes
5.0 of 5 bubbles
Great location, lots of little shops, restaurants and cafes out on the street. Our studio room was perfect for the 3 for of us, very clean, lots of space and a good hot shower. Gorgeous restaurant area, breakfast was a little disorganised but service was great and food was good and will only get better. The whole place felt boutiquey and I loved all the little touches like where the wall bricks came from and the amazing wall of suitcases in reception. The girls at the reception were super helpful and very friendly.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Get reception to order you taxi.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from cachethotel, URBN Boutique Shanghai at URBN Boutique Shanghai
Responded 14 Jan 2020
Thank you for staying at our Cachet Boutique and or taking time in writing your comments to us. We are pleased that you have enjoyed your stay and we do look forward to welcoming you again at Cachet Boutique on your next trip to Shanghai!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
antifreund wrote a review Jul 2021
Worldwide149 contributions146 helpful votes
4.0 of 5 bubbles
My girlfriend and I went to Shanghai for a couple of days. We were told by different people to stay at this hotel.
We liked it... a lot, but the fact that the breakfast was very poor, only makes this a 4 star visit. But don't stress, there are many options within just 1 or 2km.
The room was clean, spacious, with a bathtub and some beautiful greenery outside the window.
We would definitely come back, but book without breakfast.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard F wrote a review Sept 2023
1 contribution
3.0 of 5 bubbles
It breaks my heart to write this review but the pandemic period caused a lot of negative changes to many of my favorite places in the world, and sadly, this property has been significantly impacted. I used to stay in room 7 every other month for the 8 years before the pandemic. It was a hotel with beautiful design, spacious and the breakfast and long ago the happy hour service was fantastic. That is no longer true. Well, the same design and eco friendly aspects are the same, but the property is run down, there was paint peeling in my room which had mold and dust in abundance. The breakfast and all food service is owned by a separate organization and it is terrible. For a week I would come down as soon as breakfast was available and the staff never once asked me what I wanted let alone made eye contact. The offerings were very limited. My advice is not to pay for breakfast with your room. You can get a Western breakfast 300 feet away at Wagas, or go across the street and buy baozi and tea eggs for nothing. There are plenty of coffee shops around the hotel where you can actually taste the coffee, not like what is offered in the hotel.
I loved coming to URBN. I still do, even though it is a shadow of what it used to be.
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Date of stay: September 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Fantastic location. Walk around the neighborhood. Just use the hotel for sleeping. Better food...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CapB wrote a review May 2023
Hong Kong, China266 contributions99 helpful votes
2.0 of 5 bubbles
Spent two nights at this hotel for business trip. Got a high expectations when I saw the hotel photos on the booking apps, but end up it is not as good as I thought. The hotel design is good, but the management is bad. You will see a few large rubbish bin which may use to store the food waste right beside the hotel entrance. They did a green wall at the hotel facade, but they didn't trim the plant so it made the room very dark. You will find stain on carpet which make you feel no one is cleaning the common corridor. The biggest joke is when I try to have my breakfast at the cafe at around 7:45, the waiter told me the food is not ready. I end up have to eat my breakfast at the cafe nearby as I need to go to work afterwards. The concierge staff here have no displine at all... They watch their phone most of the time, sleep on the lounge chair or even take a smoke break at the entrance. Last but not least, the acoustic of room is really bad, I can even hear the water sound next door when the guest turn on the tap. No gonna stay in this hotel anymore and won't recommend to anyone too.
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Their breakfast start very late, if you need early breakfast say before 8:00, you have to go to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gotang20 wrote a review Aug 2023
Beijing, China85 contributions42 helpful votes
3.0 of 5 bubbles
Hardware is really run down and tired, as is the "software". Having stayed here many times 2017, 2018, 2019 and now coming back to its current state was quite disappointing.

Service has changed a lot, used to feel like a customer in a boutique hotel, compared to now, it seems like you have to beg for standard service. Very small details like dust in the closet racks, no hangers, noisy A/C, moldy ceilings in public areas, poor breakfast with terrible service, add up to rating the hotel low. Especially in comparison to what it used to be.

There is still a lot of potential to this property, but for now, I would rate a 2.5/5. I'm guessing this is the reason it's no longer listed on Expedia.
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Date of stay: August 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
john_s_morgan wrote a review May 2011
Beijing, China1 contribution7 helpful votes
5.0 of 5 bubbles
I had a last minute business trip to Shanghai in April, and a friend of a friend recommended this hotel. Since anyone reading this review will not know me, instead of throwing out a bunch of adjectives, I'll just describe my stay and why I'm giving it 5 stars across the board.

Online reservation: quick, easy, efficient, and flawless. Even with top-flight hotel chains that is not always the case in China.
Arrival: I was expected, greeted by name, and everything was ready for a fast and seamless check-in. See above; not always the case here.
The room: modern, beautifully designed, very clean, quiet, and comfortable.
The staff: Every staff member I encountered was cheerful, helpful, professional, and courteous. The Front Desk found me all the information I needed (and it was quite a bit, as I hadn't been to Shanghai before) and went out of their way to assist me.
The location: French Concession. Perfect.
The bed: Luxurious. I slept better than I have in years.
Value: I give it 5 stars, as although it is expensive, it is not bad by Shanghai standards. Granted, in my backpacker days in college, this would have been way out of reach, but for a high end hotel in this location in Shanghai, I think it is perfect and very good value for its target clientele.
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Date of stay: April 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from URBNhotels, Guest Relations Manager at URBN Boutique Shanghai
Responded 16 May 2011
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. Your positive comments touching on numerous aspects of our hotel are so enlightening to each staff member working here at URBN. It tells us our efforts to constantly improve our hotel are being noticed and are paying off. We want visitors to know that there are hotels in Shanghai that offer five-star service and will not stop until each of our guests are completely satisfied and happy with their stay in town. Be sure to drop by again soon and take advantage of our URBN Lounge, now open and available to all in-house guests. See you soon! Jonathan Ma Guest Experience Manager URBN Hotels Shanghai
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Belinda020 wrote a review May 2011
Sydney, Australia1 contribution6 helpful votes
5.0 of 5 bubbles
We were very impressed with the URBN hotel. From its amazing high design surrounds, excellent customer service, fantastic western-style restaurant (if you want a break from chinese food), luxurious rooms...the list goes on! Jonathan (Guest Experience Manager) went above and beyond to assist us through some of our changed flight arrangements.
We will definitely be back!
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Date of stay: April 2011Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from URBNhotels, Guest Relations Manager at URBN Boutique Shanghai
Responded 30 May 2011
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We are always delighted to hear about our guests' experience with us. It was so nice to have you and the rest of your family stay with us recently, and that we were able to help take care of some last-minute changes to your flights. Please drop by again soon and take advantage of our new URBN Lounge in our 4th floor Social, offering complimentary drinks and snacks for all our in-house guests daily from 5pm-7pm. See you there!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ellette wrote a review May 2011
Helsinki, Finland3 contributions10 helpful votes
5.0 of 5 bubbles
We come quite frequently to Shanghai and normally stay at business hotels. Since our firm is close to URBN, we wanted to try this small intimate boutique hotel - luckily so! 10 days at the URBN were filled with rare and enjoyable treats, such as the ambiente with an intimate garden, refinely designed interiors, all with recycled and locally sourced materials. 'Downstair' restaurant had a selected, tasteful menu, and all ingredients used were from reliable providers of organic food.
A bouquet of flowers to the staff at URBN!! For a foreigner with no Chinese skills they made our stay relaxed and warm spirited, providing excellent services.

Extensive information of the impressive features of the URBN Hotel recommended to check on the Web!!
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Date of stay: May 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from URBNhotels, Guest Relations Manager at URBN Boutique Shanghai
Responded 16 May 2011
Greetings from URBN Hotels Shanghai! Thank you for taking time to write a review of our hotel. We are so happy to hear your stay with us was memorable. Since you are familiar with the neighborhood, you are well aware of the benefits and perks of living in Jing'An and its close proximity to public transportation, local and foreign restaurants, and trendy boutique clothing stores. It is a privilege to be in this part of Shanghai, and we are grateful to pass these benefits on to our guests. No Chinese language skills? No problem! Let our knowledgeable and bi-lingual staff assist you with any questions or concerns you may have. Thank you for the kind words and thanks also for the plug about our website! Jonathan Ma Guest Experience Manager URBN Hotels Shanghai
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cookzaraeat wrote a review Sept 2014
melbourne108 contributions55 helpful votes
4.0 of 5 bubbles
I really like this small hotel. This was our third stay since 2011. I had booked our trip well in advance. I emailed about two weeks before to say we'd be in about midnight. Check in was all good. They had done a small update to the rooms since our last stay. The makeover was done by someone who, I feel never visited the hotel, because it seems incongruous to the original "green" design. Gone are the beautiful light fittings and natural fabrics, to be replaced by generic lighting and synthetic materials. All a bit sad, but you still get the original feel.
A couple of days into our 10 day stay we received a letter in our room stating they would be commencing renovations of the kitchen and dining area the next morning. They are turning the downstairs dining area and garden into a bar serving a large variety of beers and Californian style food. Also, covering over the garden area with a Marquee. This meant the garden, that I love and one of the main reasons I stay, would be no longer available!!! There would be no room service and only a very limited breakfast service. So, no afternoon drinks in the garden. Are they serious? We go on holidays to relax! I would like to emphasise that the staff here are all really fantastic, most of them I remembered from our last stay. As for the owners of the Hotel, I have a different opinion. The contempt they seem to have for their in house paying customers is extraordinary. They would have organised these renovations well in advance and to be informed with more than one days notice would have been proper. I understand they have another hotel nearby, that could have been offered as an alternative place to stay. I really fear for what was once a beautiful small hotel. They are far more concerned with making money downstairs, than looking after returning, paying guests. In my opinion that is not how to run a hotel and I think this move will sadly be the URBN's demise.
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Date of stay: September 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: the garden view rooms were beautiful, but with the renovation they will no longer have garden views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Tee Li
Shanghai, China
Dear Rosie our hotel every rooms includes 2 breakfast,if you want add need RMB128. the minibar ,afternoon tea also free.
Answer from Daniel S
Auckland8 contributions5 helpful votes
yes all access to the lounge and dinner and breakfast is there also, its easier by taxi but not far from temple st metro
Rochellew1946 asked a question Sept 2016
Phoenix, Arizona20 contributions6 helpful votes
What transportation is from Pudong to URBN?
Answer from thompsonandthomson
Manaccan, United Kingdom160 contributions84 helpful votes
you can get the metro line 2 direct from Pudong airport to Jing'An Temple station. Then the URBN hotel is just 5 mins walk from there. It will take about 1hr and cost is very cheap : less than $1. You can buy tickets at a machine with English instructions. Of course you can get a taxi too, follow signs for Taxis at the airport and ignore any touts who approach you. Have the address in Chinese if possible (hotel can provide this ) , it will take about an hour and cost about $30.00.
Answer from Kris M
San Jose, California35 contributions31 helpful votes
You will love the URBN. Roxette at the front desk was very helpful. Say "hi" to her for me :-)
Richard F wrote a tip Sept 2023
1 contribution
3.0 of 5 bubbles
"Fantastic location. Walk around the neighborhood. Just use the hotel for sleeping. Better food anywhere else. "
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CapB wrote a tip May 2023
Hong Kong, China266 contributions99 helpful votes
2.0 of 5 bubbles
"Their breakfast start very late, if you need early breakfast say before 8:00, you have to go to the cafe nearby. "
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ShaneF wrote a tip Jan 2020
Sydney, Australia5 contributions11 helpful votes
5.0 of 5 bubbles
"Get reception to order you taxi."
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chookas wrote a tip Oct 2018
Melbourne, Australia63 contributions51 helpful votes
4.0 of 5 bubbles
"For light sleepers a room on the top floor would be best as there can be some noise from rooms above due to wood flooring."
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Donald F wrote a tip Sept 2018
Baltimore, Maryland12 contributions17 helpful votes
4.0 of 5 bubbles
"Not worth extra cost of atrium rooms."
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PRICE RANGE
HK$633 - HK$851 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
urbn hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an
NUMBER OF ROOMS
26
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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URBN BOUTIQUE SHANGHAI HK$633 (H̶K̶$̶1̶,̶2̶7̶3̶)

Frequently Asked Questions about URBN Boutique Shanghai
Which popular attractions are close to URBN Boutique Shanghai?
Nearby attractions include Chinese Summer Camp (0.06 km), Hisamitsu department Store (0.5 km), and Revolucion Cocktail Shanghai (0.3 km).
What are some of the property amenities at URBN Boutique Shanghai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at URBN Boutique Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at URBN Boutique Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at URBN Boutique Shanghai?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to URBN Boutique Shanghai?
Conveniently located restaurants include Raw Eatery And Wood Grill, Fat Cow, and Must Grill.
Are there opportunities to exercise at URBN Boutique Shanghai?
Yes, guests have access to a fitness centre during their stay.
Does URBN Boutique Shanghai have airport transportation?
Yes, URBN Boutique Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at URBN Boutique Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at URBN Boutique Shanghai?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to URBN Boutique Shanghai?
Many travellers enjoy visiting Jing'an Temple (0.5 km), Shanghai Temple Of the Town God (Chenghung Miao) (4.6 km), and Shanghai Former Provisional Government Site of the Republic of Korea (3.1 km).
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