Oriental Riverside Hotel

Oriental Riverside Hotel

No.2727 Riverside Avenue, Pudong, Shanghai 200120 China
Traveller (281)
Panorama at the Oriental Riverside Hotel
360
Panoramas (10)
River View Room
Room & Suite (140)

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Fully refundable before Wed, 5 Jun
HK$884
Fully refundable before Sat, 8 Jun
Earn rewards on eligible stays
HK$1,101
Fully refundable before Wed, 5 Jun
Multiple ways to pay
HK$771
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#169 of 2,567 hotels in Shanghai
4.4 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.8 of 5 bubbles
Value

Finding an ideal luxury hotel in Shanghai does not have to be difficult. Welcome to Oriental Riverside Hotel, a nice option for travellers like you.

Nearby landmarks such as Jin Mao Tower (0.6 mi) and Old Town (Nanshi) (0.9 mi) make Oriental Riverside Hotel a great place to stay when visiting Shanghai.

Rooms at Oriental Riverside Hotel offer a flat screen TV, a kitchenette, and a minibar providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk, a concierge, and room service are some of the conveniences offered at this hotel. A pool and an on-site restaurant will also help to make your stay even more special. If you are driving to Oriental Riverside Hotel, free parking is available.

Shanghai has plenty of Indian restaurants. So when you’re here, be sure to check out popular spots like Lotus Land, Hit Wicket Indian Restaurant, and Masala Art, which are serving up some great dishes.

Shanghai is also known for some great historic sites, including Jing'an Temple, Shanghai Temple Of the Town God (Chenghung Miao), and Shanghai Former Provisional Government Site of the Republic of Korea, which are not too far from Oriental Riverside Hotel.

Oriental Riverside Hotel looks forward to welcoming you on your visit to Shanghai.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
River View
Park View
Languages Spoken
English, Chinese

Location

No.2727 Riverside Avenue, Pudong, Shanghai 200120 China
Name/address in local language
476Reviews2Q+A49Room tips
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Detailed Reviews
Khoiti wrote a review Nov 2023
Maseru, Lesotho295 contributions55 helpful votes
+1
5.0 of 5 bubbles
Oriental River Hotel is a conferencing facility which I used to take part in the debates about China’s development future. I used Suite 611. I found the suite pleasant on many fronts, but notably that it is spacious, modern and thoughtfully designed. The lounge area is well appointed with a work and dining area, a lounge seating facing a large Phillips television and a large window facing the busy Yangtze river.

The bedroom, adorned with a king sized bed with clean white sheets has even larger windows looking to the river and the Bund. A beautiful walk-in wardrobe is a welcome amenity.

The bathroom is equally spacious spotting a white bath, granite-walled shower with a large head and simple controls, and warmed toilet. The bathroom is some ways also a lounging area. You do not want to close shower once you start. Standard bathroom amenities were supplied.

Electrical connections are amply provided just about everywhere you may need them. They come with amply provided USB-A sockets in the lounge and bedroom. Regrettably, it appears it will take some time for USB C to replace USB A. European and US plugs are thoughtfully provided for in the Asian wall sockets.

The Hotel is situated next to the tunnel that takes you by “baby” rail to the Bund which hosts the highest density of pedestrians and shopping on Nanjin road and waterfront which is akin to New York’s Time Square. It is also next to the Oriental Pearl Tower the three tallest buildings in Shanghai.

My experience with internet was amusing and it has nothing to do with the hotel per se. As I prepared for travel I listened to online advice that I should install a VPN and I chose Express VPN at about $100 annual subscription. I learned the hard way that the Google suite be it YouTube, search engine, and maps were simply not working, with and without the VPN. Many other websites did not work at all and one told me it is blocked. Those that worked—WhatsApp, Facebook, Instagram did in a manner that presents such a frustrating experience that ensures you hate them for good. Luckily my bank apps worked well. I discovered that brandishing a credit card while it worked in some establishments, it was a backward thing as most payments are platformed on WeChat. I pulled out my Huawei Pay (backed up by my card) on my phone and the attendant told me they had never heard of Huawei Pay! Go figure. All in my Visa cards worked well for ATM and swipe transactions.

Shanghai is an international city much like Tokyo, London, New York, Rio, and Johannesburg, etc. Like them, it is expensive.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yorweb wrote a review Mar 2007
York16 contributions33 helpful votes
4.0 of 5 bubbles
Stayed for 13 nights courtesy of a Travelocity pricing mistake ($27 per night) and firstly I am surprised that there were only 2 other reviews given the amount of western tourists at this hotel.

The location is both it's greatest asset and also it's achilles heel depending on your requirements. It's on the Pudong (east) side of the river and most of the action takes place on the other side. However you soon notice how much quieter and calmer life is around hotel as the only traffic is the hotel's itself.

The hotel is also just 3 mins walk away from the Super Brand Mall which has a Lotus Supermarket in the basement so you can stock up on drinks, snacks, etc. Lotus also have a reasonable hot food section and on the higher floor of this mall you can find KFC, McDonalds and Burger King along with many other restaurants.

The rooms are good, not fantastic but certainly very nice with most of the usual amenities like tea making facilites. The beds were very comfortable. Seperate shower and bath although the shower door didn't close and bit of water leaked on the floor. I was a bit surprised there was no iron and ironing board but a quick call to reception and one was delivered in under 5 minutes. A 4 way electric adaptor was also sent up to my room in similar time.

A bit puzzling was the maid who made up the room each day. Some days she would leave 2 bottles of water, some days 1, some days none. Same with shower amenities, didn't complain as it was just amusing to see what would be left.

Using the internet was 120 RMB per day from within the room or 3 RMB per minute in the business centre. I had a laptop but one morning needed to print something so used the business centre. The printer was misconfigured (connected to the wrong network PC) and the lass managing the centre did not have a clue so I fixed it myself by simply unplugging it from the one wrong one and then plugging it into the correct one. Bit surprised then to be still charged 10RMB after fixing their problem !!

The hotel also has some recreational facilities, some are included in the price and some are extra. The gym, sauna and swimming are included but tennis, snooker, table tennis, pool, 10 pin bowling and crazy golf are extra. Have to say that I thought paying 80 RMB for a 1 hour of snooker was a bit steep and out of nosiness I went down to basement a few times and there was never anyone in there.

On the first couple of days we tried out both the buffet breakfast and buffet lunch. Breakfast was good but the lunch a bit disappointing. In fact on arrival 2 days before I decided to have a look at the lunch (we had arrived early 12noon and the room wasn't quite ready) and was quite impressed but on the day we visited, nearly all of the dim sum section had disappeared which was one thing I really wanted to enjoy. Also the sweet section was very limited.

The staff were all very courteous and the fact that I spoke no Chinese didn't really impact on my staff as most spoke some English. I even had a haircut from someone who spoke no discernable English and received a great haircut.

If asked would I stay again then would answer most definitely yes but I would be surprised if I visited Shanghai again soon as I was simply a tourist and saw everything I wanted.
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Date of stay: March 2007
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CanadianTraveller100 wrote a review Nov 2011
Toronto27 contributions43 helpful votes
4.0 of 5 bubbles
My family of three (including a 15-month-old child) stayed at this hotel for three days. It's a nice hotel in a very good location -- close to subway and right next to the Oriental Pearl tower. There's also a nice walkway along the river right outside the hotel.

Our room is quite spacious, with a nice view of The Bund. The bathroom is big too, with separate tub and shower. The hotel also provided us a nice crib upon request. They also provide bath robes, slippers, lots of toiletries (including razors), a shoe horn, a clothes brush, etc., as standard items. So, in terms of facilities, it is a 5-star hotel. However, the carpet is not clean, and the windows need cleaning also. (It's true that cleanliness is not a strong point wherever you go in China.) The hotel staff is in general courteous and responsive to all our requests, but their English is not very good. I found the lights in the hotel room were too dim. The other problem was that the sound insulation was not good enough. At night I could hear the voices from next door.

We ordered room service for breakfast and dinner for all three days. The price is comparable to (and may be slightly cheaper than) those of other 4-star hotels I stayed in in North America. The menu is pretty basic, but the food was well prepared.

We did not use parking so can't comment on that.

By the way, I booked early (more than 30 days) through hotels.com and got a considerable discount on the price. (Paid about 980 RMB + tax per night).
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Date of stay: November 2011
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: If you can afford it, choose the rooms with the river view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vacationer4355 wrote a review Mar 2006
Vancouver BC Canada1 contribution6 helpful votes
2.0 of 5 bubbles
Hi, I was stayed in Oriental Riverside Hotel July 2005.

I thought 5 stars hotel should have 5 stars standard. But it not. The carpet was dirty and have blood mark in the bedsheet. Need to be upgrade.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RachB184 wrote a review Apr 2015
Claremont, Australia7 contributions9 helpful votes
5.0 of 5 bubbles
Travelling with a group of 5 to Shanghai we had to book a room last minute for one night and online this was one of the cheapest. To our surprise the hotel more than exceeded our expectations, beautiful big clean suites and very quick checkin with English speaking receptionists. The hotel is situated on the Bund and we had a lovely room facing the river which that night we walked along to one of the many restaurants. Gym facilities and pool were also very good. Would stay here again.
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Date of stay: April 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThrillingMe wrote a review Oct 2013
London, United Kingdom1,340 contribution679 helpful votes
+1
3.0 of 5 bubbles
This is a hotel room that benefits from great positioning - just off the Bund, a quick walk to the famous Pearl Tower and nearby Malls and next to the Convention Center complex.

Checkin is relatively painless unless you forgot to request a non-smoking room. Almost all rooms are smoking rooms - good luck trying to sleep in these if you don't smoke. The room itself is pretty functional although the bed mattress in this room was hard, lumpy and tired as was the bathroom fittings. Selection of cable channels included some english channels although on one of the nights I experienced problems with a lot of channel freezing.

Views from the room facing the river were very nice and dining in the 'Chinese' restaurant was a pleasant experience. Breakfast was in a ballroom section (I believe the area normally set aside for breakfast was being refurbished) so seating was at large round banquet tables. This made for interesting mixed company. Breakfast selection was relatively international in it's offering but the overall quality was less than one would expect and on my second and third morning I chose to breakfast offsite.

I'd probably choose to stay elsewhere if it was for personal travel but this hotel is perfectly acceptable for business trips and those on a budget. Location within the city is this hotels biggest appeal.
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Date of stay: August 2013
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: ensure you get a river view BUT most importantly if you don't smoke - make sure you request...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Arun P wrote a review Jun 2013
New Delhi, India633 contributions214 helpful votes
1.0 of 5 bubbles
Negatives and Positives of the place

NEGATIVES
Arrogant manager who thinks it it beneath his dignity to meet customers.
Place is probably used to conference delegates where the corporates are paying. Not for individual tourists.
I had booked 2 river view more expensive rooms way back in April requesting high floors and adjoining rooms. On reaching neither of the requests were entertained.
To my shock on the last evening of my stay, while taking a cruise on the river, I noticed from the boat that few of the rooms including mine had a large construction in front that blocked the river view.
On reaching the hotel I wanted to see the manager but was told manager will meet you in the morning. Next morning too the manager sent some young trainee to deal with us. The trainee and assistant manager on being shown the photo from our room windows ( room 345 and 376 ) agreed that they were not having a riverview and came up with the reason that the actual river view rooms are given on first come and demand basis. I trusted the hotel to automatically give me what I had paid for.
Manager refused to meet us as he was in a 'meeting'. In the evening again I tried at the time of check out, but was refused.
Finally after making a fuss, I was offered a discount of $15/day on the room charge while the actual difference from a non view was much more.
The point is I wanted river view room and management fully knowing that these rooms did not have a view cheated me.
I dont know how to demand a refund now that I am back home. (PHOTOS FROM MY ROOM WINDOW ATTACHED )
Breakfast is not included in most deals and is very expensive.

POSITIVES
Great location to walk to the Bund, river, 3 tall towers and metros.
Comfortable beds and good bathrooms
House keeping staff are excellent.
Read more
Date of stay: June 2013
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: See the rooms before accepting. There are 'river' view rooms with no river to see due to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacy F wrote a review May 2013
40 contributions16 helpful votes
3.0 of 5 bubbles
Stayed here for a conference. Overall, very comfortable, and no big complaints. A few things:
-beautiful view of the bund. We were very happy with our room and view.
-for being attached to the major convention center, I was very disappointed in the Internet situation--no wifi offered, only wired Internet. The Conv. Center wifi is terrible, so really can't be relied upon in the hotel.
-Very clean, which was appreciated.
-our rate included breakfast, which was a fantastic buffet with some really great Chinese food. It's pretty pricey to pay for the buffet.
-when we checked in we were given keys to someone else's room. Luckily when we arrived they weren't in there..
-overpriced stay, overall, but was comfortable.
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Date of stay: May 2013
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Public_Dave wrote a review Feb 2007
Hong Kong, China182 contributions249 helpful votes
4.0 of 5 bubbles
I was attending a conference at the Shangri-La Hotel, just a few minutes away on foot. Unfortunately, the Shang was all booked out, so my travel agent suggested this place instead. It is hard to find (tell the Taxi drivers the 'Bin Jiang Da Jiu Dian' at the 'Shang Hai Guo Ji Hui Yi Zhong Xin') because it is a small adjunct of the Shanghai International Convention Centre. However, it was the place of the APEC meeting in 2001, and so it is quite regal, even if in a little bit of a gaudy way. The gym could be nicer and the health facilities kept up a little bit better but the room was faultless - large, with wonderful views of the Bund. The glass door shower was very nice, and the service was really impeccable. The location is also good as it is next to the Pearl Oriental Tower (which houses the Shanghai History Museum, which is quite interesting) and the Lujiazui subway stop.

If you don't mind the quasi-Communist feel to the place with the over-the-top decor in the lobby (the rooms are fine and nice with great views) then it is not a bad choice actually for the Pudong/Lujiazui area. Mainland Luxe!
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Date of stay: February 2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DJXuan wrote a review Dec 2019
Taipei, Taiwan60 contributions70 helpful votes
3.0 of 5 bubbles
The hotel is majestic in its original scope and ambitions, being right by the river in Pudong and next to the Shanghai TV tower, it occupies some of the best real estate in Shanghai. But it’s undeniably aged, from the nondescript luxury items for sale in the hotel lobby store to its ailing buffet (stay far away from the sushi section it’s abominably bad), it is still a good hotel from a hardware point of view, but one can do much better in the area with newer hotels. Also as of the time I stayed (December 2019), there is construction next to the hotel, which affects the air quality, you can smell construction fumes from the lobby. For this, I’d recommend staying after the construction is done.
One positive point is that the rooms have a very good lighting scheme, can get very bright if need be, the pillow selection is excellent and the water pressure and temperature are good on demand. If you are just looking for a solid night’s sleep, the rooms are recommendable.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John F asked a question Sept 2017
Newark-on-Trent, United Kingdom632 contributions350 helpful votes
What is the name of the restaurant at this hotel?
Answer from Hugues S
Haguenau, France2,062 contributions1,013 helpful vote
They are several restaurants in this hotel.
Answer from OwnLtlWrld
Richland, Washington207 contributions42 helpful votes
We needed both passports, not just the person's who had booked the room. This was in 2015 however, so I'm not sure if the policy has changed. I'd call the hotel directly to ask about the paper copy. However, if you submitted your passport for renewal IN Shanghai at your embassy, they'll give you a document which allows you to travel and stay in hotels. I would suggest doing it this way, since it will help you to retain legal status within China. Not having your passport with you at all times is really risky.
Lau_traveller wrote a tip Jul 2023
Hong Kong, China315 contributions181 helpful votes
4.0 of 5 bubbles
"The breakfast is pretty good"
Read full review
Niranarm wrote a tip Dec 2018
Nakhon Ratchasima, Thailand96 contributions60 helpful votes
3.0 of 5 bubbles
"ask for river view but don't stay on (executive lounge) 10th-11th floor"
Read full review
yorktraveller_8 wrote a tip Sept 2018
York, United Kingdom203 contributions110 helpful votes
5.0 of 5 bubbles
"Make sure you get to see the river - I think all rooms do, but I am not 100% sure"
Read full review
danlucamatei wrote a tip Jul 2018
Bucharest, Romania57 contributions55 helpful votes
5.0 of 5 bubbles
"riverside rooms"
Read full review
footloose2000 wrote a tip Dec 2017
Chennai (Madras), India117 contributions78 helpful votes
4.0 of 5 bubbles
"Views of the bund"
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
HK$867 - HK$1,133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
oriental riverside shanghai, hotel oriental riverside, oriental riverside hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
441
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ORIENTAL RIVERSIDE HOTEL HK$876 (H̶K̶$̶1̶,̶1̶3̶4̶)

Frequently Asked Questions about Oriental Riverside Hotel
Which popular attractions are close to Oriental Riverside Hotel?
Nearby attractions include Shanghai Development Exhibition Hall (0.2 km), Oriental Pearl Tower (Dongfang Mingzhu) (0.3 km), and Pearl of the Orient Cruise Ship Terminal (0.2 km).
What are some of the property amenities at Oriental Riverside Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Oriental Riverside Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Oriental Riverside Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Oriental Riverside Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Oriental Riverside Hotel?
Conveniently located restaurants include Scena di Angelo, YICAFE at Pudong Shangri-La, and Flair Rooftop.
Are there opportunities to exercise at Oriental Riverside Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Oriental Riverside Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Oriental Riverside Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Oriental Riverside Hotel?
The staff speaks multiple languages, including English and Chinese.
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