Grand Hyatt Shanghai

Grand Hyatt Shanghai

88 Century Avenue Jin Mao Tower, Pudong New District, Shanghai 200121 China
Traveller (2685)
Panorama of the Club Deluxe King Room with View at the Grand Hyatt Shanghai
360
Panoramas (18)
总统套房 Presidential Suite
Room & Suite (1164)

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About

4.5
#89 of 2,569 hotels in Shanghai
4.5 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Crowning the prestigious 88-storey Jin Mao Tower, the hotel begins on the 53rd floor and rises to the 87th floor. The 555-room Grand Hyatt Shanghai is located in the centre of Lujiazui, Pudong’s business and financial area. As Hyatt International’s flagship property in China, Grand Hyatt Shanghai caters to the international business traveller by offering a style of service and range of facilities that are second to none.Jin Mao Tower was developed by China Jin Mao Group Co. Ltd, and designed by world-renowned architects, Skidmore, Owings and Merrill of Chicago, and soars to a height of 420.5 metres (1,380 feet). The most dramatic architectural feature of the tower is a 33-storey atrium inside Grand Hyatt Shanghai, starting on the 56th floor. The interior design of the hotel is by Bilkey Llinas Consulting of Palm Beach, Florida.Featuring contemporary art deco touches combined with traditional Chinese imagery, the guestrooms are spacious and all have stunning views of Shanghai. All guestrooms have complimentary broadband and wireless Internet access, CAT 5 high-speed modem computer dataports, two-line telephones and a voicemail message system. The oversized bathrooms are appointed with separate baths and showers, feature high-tech shower-towers with three shower heads and have heated mirrors in the shower cubicle (convenient for shaving while you shower), clear glass sinks and double-sided wardrobes. The hotel has seventeen Grand Suites, seventeen Grand Riverview Suites, eight Diplomat Suites, two Presidential Suites and one Chairman Suite. Exclusive Grand Club accommodation is provided at the top of the hotel, ideal for business travellers seeking an even higher level of personalised service. An all-day concierge is provided to guests that can also enjoy complimentary continental breakfast, evening cocktails served with deluxe hors d’oeurves and coffee and tea in the comfort of the private two-storey Bund View Grand Club Lounge. An executive boardroom is available for Grand Club guests.Located on lobby level 54, Grand Hyatt Shanghai’s Business Centre provides a full range of office equipment and confidential secretarial services, such as translation, printing and parcel wrapping. Business cards can also be printed and delivered. The Business Centre also offers private work areas for rental on an hourly or daily basis and a conference room seating up to ten people. To allow for differences in international time zones, the Business Centre is open 24 hours a day, seven days a week.To wind down after a day of hectic business dealings, the business traveller can appreciate Grand Hyatt’s fitness and recreational facilities that are located on level 57, namely Club Oasis. In addition to comprehensive health club facilities and spa treatments, guests can enjoy swimming in the sky pool while enjoying the breathtaking panorama of the Shanghai skyline.Grand Hyatt Shanghai offers the business traveller an extensive selection of restaurants and bars to enjoy and entertain in. Facilities include Canton restaurant, ON56 (a collection of eateries on level 56 featuring Kobachi Japanese restaurant; Cucina, an Italian restaurant serving brick-oven pizzas; The Grill, offering the freshest seafood and succulent prime-grade meats; Patio, a lounge at the base of the 33-storey atrium; and Wine Bar, offering the most extensive wine selection in town). Grand Hyatt Shanghai is also home to the Sky Lounge Cloud9, a favourite for night owls on the 87th floor; Piano Bar located on level 53 of the Jin Mao Tower, offering breathtaking views of the city; Grand Café, a 24-hour restaurant with buffets; Food Live, a food court with five Asian and Western counters and a casual Chinese restaurant; and Club Jin Mao located on the 86th floor. Club Jin Mao is Shanghai’s most prestigious Shanghainese restaurant and offers the finest facilities for entertaining and relaxation. It's exquisite and authentic cuisine and highly personalised services are available to the public. The hotel’s extensive event and conference facilities include the Grand Ballroom for 1,200 people, the Crystal Ballroom for 750 people and thirteen separate meeting rooms. State-of-the-art multimedia and video conferencing are also available.Located in the prosperous Pudong business district, Grand Hyatt Shanghai is just ten minutes from The Bund, the city’s famous waterfront showcasing turn-of-the-century architectural masterpieces and the Yu Yuan Garden. Shanghai Hong Qiao International Airport is a 30-minute drive and Grand Hyatt Shanghai is the closest five-star hotel from Pudong International Airport, approximately 45 minutes away.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Adult pool
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Bay View
River View
Languages Spoken
English, Chinese

Location

88 Century Avenue Jin Mao Tower, Pudong New District, Shanghai 200121 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Pu Dong Airport
30.4 km
See all flights
Hongqiao Airport
16.6 km
See all flights
Lujiazui
7 minShanghai Metro
4,012Reviews21Q+A100Room tips
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Detailed Reviews
earlybirdNL wrote a review Jan 2020
Singapore, Singapore
5.0 of 5 bubbles
A compliment for the staff, be it taking care of my extra luggage, the check-in, the restaurant or the concierge helping with the taxi booking and online payment, they all gave me the feeling they cared about my stay. The location of the hotel is convenient and you get great views from the high floors. My room upgrade to a suite was a nice touch, unfortunately when on a tight business travel schedule, you don't get to enjoy it that much. Dinner in the Japanese restaurant Kobachi was of good quality and again the staff was doing their job well. The only slightly negative comment I have is about the evening coffees and tea we had a the Patio, where there were some communication issues and the seemingly limited availability of teas.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Danny W wrote a review Mar 2021
Calabasas, California
5.0 of 5 bubbles
I stayed two days in Grand Hyatt Shanghai (金茂君悦酒店)to unwind and take care some business after two weeks quarantine flying from SF to Shanghai. Grand Hyatt is my goto place in Shanghai stayed there every time visiting, it is one of the first skyscrapers in Shanghai, offers most central location in Pudong, best view and most all around services with reasonable prices. Newer skyscrapers like Shanghai tower is barely open for business and Park Hyatt is much more pricier. The staff is as friendly as can be during pandemic, while following the safety rules. I never felt being monitored or restricted during stay free to visit restaurant, bar, gym and shopping centers as long as you carry quarantine proof and PCR report w you. I enjoyed the gym, spa and highly recommend Patio cafe on 56th floor with live music and fantastic view of the golden atrium. For people have been under lockdown for over a year, this is quite a luxury and enjoyment. I also would like to praise Gustav who went out of the way to arrange my trip to my hometown Hangzhou. He used his own app to reserve ride for me and even paid in advance for my trip. Always enjoyable stay and hope to come back soon!
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Date of stay: March 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 31 Mar 2021
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. I was pleased to hear that you had enjoyed your stay with us and will share your comments with our team. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future. Please do not hesitate to contact me should you require any further assistance.
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rckwygirl76 wrote a review Jan 2020
Tampa, Florida
+1
5.0 of 5 bubbles
A few weeks ago, we enjoyed a short stay at the GH in Shanghai as a family. It was one of my husband’s favorites for business travel and at the time, it was the highest hotel in the world.

While no longer the highest, it is still very impressive, occupying the higher floors of the jinmao tower in Shanghai.

As a globalist, we were upgraded to a large suite on the 84th floor (highest floor is 85). Our son’s rollaway bed was in the living room and he was afforded the best view in the house, particularly during the light show. The room finishes are a bit dated but it was extremely well maintained with a super comfy bed (my highest priority!)

The service in the lounge was fabulous. My son found a new love for xiao long bao and the sous chef was personally delivering them to him! The chicken satay and other dishes were also delicious. We made dinner of it and enjoyed the light show from the lounge.

Breakfast was also great in the lounge and they even allowed us to stay after check out and grab a few things to eat as we had a late flight to HK. Seriously great service all the way through.

We really liked swimming in the pool on the 57th floor too. What a view. Highly recommend this property and would no doubt stay here again if we had a return visit to Shanghai!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHyattShanghai, Manager at Grand Hyatt Shanghai
Responded 9 Feb 2020
Dear Guest, Warm greetings from Grand Hyatt Shanghai! Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us. We are pleased to hear that you had enjoyed your stay with us and appreciate your comments on great view, room amenities and professional service we provide. Thank you again for your appreciation on our hotel, and all of your affirmation is the greatest encouragement to us. Look forward to welcoming you and your family back to the hotel in the not too distant future. Best regards, Grand Hyatt Shanghai
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opalya2020 wrote a review Jan 2020
5.0 of 5 bubbles
The hotel is located in the heart of Shanghai with many places of interest within walking distance on the sky walk without ever having cross any street. The hotel lobby is cosy and has a wonderful view over the city.
The rooms are spacious and well laid out. Bed is comfortable. The bathroom is huge. Lighting and curtains are all controlled by a panel on each side of the bed which makes things more convents. Electric outlets are for multi standards so, you will not have issues using them where-ever you come from. The rooms are also equipped with USB chargers. The free internet is fast and reliable.
We were impressed and happy.
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Review collected in partnership with Hyatt Hotels
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJellick wrote a review Aug 2020
Los Angeles, California
3.0 of 5 bubbles
I called two weeks in advance, letting them know that I would like a room with a great view, as it was important to me. I followed-up on the morning of, telling them I would be arriving later (6pm) and would like them to keep a room with a good view for me when I got there. So, when I got there, yes, there was a room with a nice view, but it smelled like a cigarette factory. I asked to be moved, and was, to a room with a less-quality view (but without the Marlboro Man as my roommate). So again, I asked to be moved, and this time was returned to another room with olfactory hues of tobacco. Truth is, I don't have time for trifle nonsense like this, but of course, it being China, they deflected responsibility, saying it was "busy", "summer", "excuse, excuse, excuse". That's why I called ahead. Twice.

It still remains the Grand Hyatt, and it still remains Shanghai, but it felt more like a Best Western in Times Square, with the hording of guests in and out, with little attention paid to what I expect from a 5-Star Hotel.
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Date of stay: August 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Get a "Bund" View
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 18 Aug 2020
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you very much for taking your precious time to share your experience following your recent stay at Grand Hyatt Shanghai. We have well noted your comments on the services and the disappointing experience at the hotel facilities. Please accept my sincere apologies for any inconvenience this may have caused you. I would like to assure you that we constantly strive to achieve the highest level of service and I truly regret that we fell short of our goal with you. In relation to your feedback, kindly be advised that I have shared your comments with our relevant department managers to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback as this is the only way for us to improve our services. I hope that despite the issues, we will have the pleasure to welcome you back to Grand Hyatt Shanghai in the near future. Please do not hesitate to contact me if I may be of any further assistance.
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timpcchen wrote a review Jan 2020
Shanghai, China
2.0 of 5 bubbles
Being a Hyatt Globalist member, I ever stayed at numerous Hyatt hotels including Shanghai. Every year end I always take my family to stay at a Hyatt hotel and this time decided to try Grand Hyatt. When making the room booking I specifically asked the Hyatt hotline staff to make special arrangment for our marriage anniversary.

During our stay we got upgraded to a suite room even though it's not the best river view room, and the bed had some rose decoration. But surprising, we were never given anything complimentary like fruits, or a bottle of wine. In comparison with our previous stays at Park Hyatt or Hyatt on the Bund, these two hotels were given us the best view suites and a bottle of wine/fruits.

The next day when checking out, I told the hotel staff how disappointed I felt that there was no special arrangment for us, and the hotel staff at the lounge just told us the best he could do was to offer a a river view suite in our next stay. I doubted if I want to stay at this hotel again
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Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHyattShanghai, Manager at Grand Hyatt Shanghai
Responded 12 Jan 2020
Dear Guest, Thank you for posting your review about your stay with us. Please accept our sincere apologies for any disappointment this may have caused you. We have well noted your comments, and shared with relevant department to work towards the better quality of service. We will keep developing our service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback so that we can further improve our service. Meanwhile, we hope to have the opportunity to reinstate your confidence in our service delivery and look forward to welcoming you back again. Best regards, Grand Hyatt Shanghai
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randycrane wrote a review Jan 2020
5.0 of 5 bubbles
A suite upgrade cost me 100 RMB (about $15 USD). I ended up with an amazing room with all amenities, walk-in closet and even extravagant luxuaries such as toilet seat that auto rises as I enter the spacious commode, electric sheers and dark blinds and so much more. Lounge access actually saved me money in the long run with drinks and all meals delicious. I was on the 75th floor. It was designated city view, which it was, but there is still plenty of river to see as it curves around Pudong. And, the nearby world-class skyscrapers were like an arms length away from my window. I almost spent my vacation in my room, the lounge, and restaurants. Everything was first rate. And, everything you hear of the view from the lobby, atrium, and upper floor restaurants and lounge is true. Breath-taking, even for former Hong Kong expat used to living in the sky.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SerinaCalifornia wrote a review Dec 2023
California
1.0 of 5 bubbles
I am Globalist, I booked a room for my friend as guest of honor so she could enjoy free breakfast. She checked in on 12/08/2023, check out on 12/09/23.

On 12/09/23 morning, she was going to get her breakfast, they told her that she had to pay for it. She messaged me from Wechat after she asked. I then told her to go to the front desk to ask again and she did. I even told her to say this : “It is a guest of honor booking so I should have free breakfast“. She asked the lady at the front desk (That was China time 12/09/2023 at around 8:20 am), The front desk lady told her that it was not marked as a guest of honor reservation.

Then I called the globalist line for 40 mins to ask for help while she was in the hotel lobby waiting for me to get back to her. In the end the person from the globalist line told me to have her go ahead to have breakfast and Hyatt would reimburse the cost.

Now World of Hyatt My Hyatt Concierge contacted the hotel managers, they do not want to pay back the cost that my friend has paid, they lied about they had told my friend about breakfast at Club Lounge at check in. If they told her on 12/08/2023, why would she ask again and again on 12/09/23 and the lady at front desk even said the booking was not marked as guest of honor.

How could the two managers know that the front desk people had said to her or had not said to her? My friend and I could not believe why they lied. I would like to know if they could check their front desk security camera to go back to see what the front desk people had said to my friend. It is very unacceptable. Did the two managers work hard to find out with whoever checked her in and checked her out? Whoever at 12/09/2023 at around 8:20 am told her that the guest of honor was not marked on the reservation?

The two managers lied! They just wanted to say that they did nothing wrong, very sad!! I am in shock! Because no one told her about the Club lounge so she did not know where to have breakfast, she had breakfast at the wrong location and not the Club and the hotel managers lied about they told my friend she would be charged because she had breakfast in the wrong location and not the Club at check out. It was not much money she has spent. But again no one had told her Club lounge at check in and check out and the lady even told her the booking was not guest of honor.

A good hotel managers should not have lied about things like that because they wanted to cover their mistakes.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from manni gao, 其他 at Grand Hyatt Shanghai
Responded 24 Dec 2023
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you very much for taking your precious time to review our hotel following your recent stay at Grand Hyatt Shanghai. We would like to apologize for your feedback on the hotel's services. If it is convenient for you, could you please provide us with the information about your stay so that we can pass it on to the relevant departments for further improvement and improvement? I would like to assure you that we constantly strive to achieve the highest level of service and I truly regret that we fell short of our goal with you. In relation to your feedback, kindly be advised that I have shared your comments with our relevant department managers to work towards the better quality of service to ensure that valued guests such as yourself have the best experience at all times. We thank you once again for taking the time to provide us with your invaluable feedback as this is the only way for us to improve our services. I hope that despite the issues, we will have the pleasure to welcome you back to Grand Hyatt Shanghai in the near future. Sincerely yours, Grand Hyatt Shanghai
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AzitiZ wrote a review Aug 2021
Shanghai, China
4.0 of 5 bubbles
staying in the cool looking Jin Mao Builiding was a reason for selecting a room here, for a special occasion and decided to splash out on one of the more high end rooms that are on offer.

The option selected was an excellent quality room that was spacious enough,and views that were fantastic. The Shanghai Tower to the left and Pearl Tower to the right and directly facing Huangpu River, I was really pleased that the room met our expections.

Pricey though. Worth the money? Not sure? Worth doing? Yes.

The evening cocktails and buffet that is served between 5-7pm was really good and excellent quality food & beverages on offer. Breakfast in the same lounge was also top quality. We started off at Breakfast in the larger restaurant that is situated on the 55th. However it did not feel that good, and a bit of push and shove as well (read below) - so moved back to the lounge.

Couple of things about the area. In the B1 level of the building there is a convenience store (worth mentioning as they are scarce in Liujiazui). For going out in the evening there is a bar & restaurant strip on the Bund about 10 minutes walk from the hotel. And some of those places are pretty decent.

One slight criticism, which I feel I should make is that in the non-club areas of the hotel I think some staff training would not go amiss. As well as to politely inform families with small children that allowing them run amok in the restaurants and the rootop bar is not being considerate towards other people.

But overall, a very decent place to stay at in an iconic building.
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Date of stay: August 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: worth paying the extra to go club class.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 11 Aug 2021
Dear Guest, We are delighted that you had such a pleasant experience with us at Grand Hyatt Shanghai. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor. Your feedback about our staff and their service will be shared throughout the hotel which will provide us with your invaluable feedback as this is the only way for us to improve our services. We hope to see you back at Grand Hyatt Shanghai in the near future!
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jsalim247 wrote a review Dec 2022
Suzhou, China
4.0 of 5 bubbles
Great hotel for overnight to very short term stay.
Corporate design language with some unique Chinese characteristics. Hotel overall design starting to age especially the bathroom. I think the TV was not HD either which was unfortunate because I was there during world cup.
Service was efficient and quick but not personable.

I came from outside Shanghai at the end of November 2022 and covid policy prohibits us from dining in for dinner and breakfast.
Instead, breakfast was to be delivered to the room only to find that the food was already cold.
Room service menu does not look too appetizing either.

The club looks crowded and cramped and food selection to be below average compared to other Grand Hyatt out there.

On some nights with great rates, you can pay a bit more to stay in a much better park hyatt across the street.

Overall still a great hotel that I once visited back in early 2000s but definitely needs a refresh sometime soon to remain competitive in Shanghai hotel scene.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from He Zoe, 其他 at Grand Hyatt Shanghai
Responded 6 Dec 2022
Dear Guest, Warm greetings from Grand Hyatt Shanghai. Thank you very much for taking your precious time to complete our on-line guest satisfaction survey following your recent stay at Grand Hyatt Shanghai. We thank you once again for taking the time to share your feedback with us and look forward to welcoming you back to the hotel in the not too distant future.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy C asked a question May 2023
San Francisco, California
Do any of the staff speak English?
Answer from jsalim247
Suzhou, China6 contributions
Yes. But seems like most of them are uncomfortable or forgets about how to interact with foreign tourists perhaps due to the 3 years of lock down. This is based on stay in January. Maybe now the staff is more used to it after few months of opening.
Answer from MonteBurns
New York City, New York1,041 contribution208 helpful votes
Yes they have massage but unsure if it did room service. You can usually get in room service from shops not in the hotel.
TheglobalCEO asked a question May 2020
Wahroonga, Australia124 contributions49 helpful votes
Has this hotel got steam room and sauna complementary
Answer from MonteBurns
New York City, New York1,041 contribution208 helpful votes
Yes. The spa has a pool and hot tub and steam for guests. Bring a bath song cap
TheglobalCEO asked a question May 2020
Wahroonga, Australia124 contributions49 helpful votes
Has this got steam room and sauna access with room booking
Answer from Irene Mikaela
Jakarta, Indonesia152 contributions58 helpful votes
Yes! And yet one of the best locker room I’ve been to.
Paul B asked a question Oct 2019
Kirkland, Washington33 contributions6 helpful votes
Do all Club Rooms face the Bund?
Answer from Candice L
Ashford, Washington4 contributions1 helpful vote
I think it will say very clearly on reservation if it’s bund-faced. So the answer is no.
bem wrote a tip 3 Jun
Virginia187 contributions80 helpful votes
4.0 of 5 bubbles
"Grand Club access with River View at least"
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Resort38201221292 wrote a tip May 2024
1 contribution
3.0 of 5 bubbles
"In the same price category there are hotels with better customer service, benefits and comfort in Shanghai "
Read full review
ddayhhr wrote a tip Jan 2024
Sydney, Australia31 contributions10 helpful votes
1.0 of 5 bubbles
"Dated Appalling service - other hotel chains in Shanghai provided better service from my experience. Even Hyatt Regency in other cities were way better "
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Ian C wrote a tip Aug 2023
Tampa, Florida1 contribution
3.0 of 5 bubbles
"Just make sure that you lock your cash in the safe and report anything suspicious."
Read full review
MikeNC wrote a tip Jun 2023
Noumea, New Caledonia144 contributions85 helpful votes
5.0 of 5 bubbles
"Npne - it's all good!"
Read full review
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PRICE RANGE
HK$1,350 - HK$1,764 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海金茂君悦大酒店, grand hyatt shanghai hotel shanghai, shanghai grand hyatt, hyatt shanghai, shanghai hyatt
LOCATION
ChinaShanghai RegionShanghaiLujiazui / Pudong
NUMBER OF ROOMS
548
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HYATT SHANGHAI HK$1,218 (H̶K̶$̶1̶,̶4̶8̶4̶) - Updated 2024

Frequently Asked Questions about Grand Hyatt Shanghai
Which popular attractions are close to Grand Hyatt Shanghai?
Nearby attractions include Shanghai World Financial Center (0.2 km), Jin Mao Tower (0.03 km), and Shanghai IFC Mall (0.3 km).
What are some of the property amenities at Grand Hyatt Shanghai?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Grand Hyatt Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Shanghai?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Shanghai?
Yes, parking is available to guests.
What are some restaurants close to Grand Hyatt Shanghai?
Conveniently located restaurants include Aura Lounge & Jazz Bar (The Ritz-Carlton Shanghai Pudong), Scena di Angelo, and Jin Xuan Chinese Restaurant.
Are there opportunities to exercise at Grand Hyatt Shanghai?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Grand Hyatt Shanghai have airport transportation?
Yes, Grand Hyatt Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Shanghai?
The staff speaks multiple languages, including English and Chinese.
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