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The Portman Ritz-Carlton, Shanghai

Traveller (1003)
Room & Suite (298)
Dining (73)
Overview
No.1376 Nanjing West Road, Jing'an District, Shanghai 200040 China See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Reviews (2,611)
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1,450 results
Traveller rating
833
357
163
56
41
Traveller type
Time of year
LanguageEnglish
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833
357
163
56
41
Show reviews that mention
All reviews din tai fung the club lounge high end shopping nanjing road bit dated business trip luxury hotel jing'an temple breakfast buffet hotel is located excellent hotel dumplings fitness center french concession business hotel rc china
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1 - 5 of 1,450 reviews
Reviewed 6 days ago via mobile

Extremely old rooms, its a shame to the Ritz Carlton Name. Dont stay in this hotel! You can stay in much better hotels with better rooms for the same $ or even less. The Rug is very old. No pressure in the shower. The air...More

Thank Relax763019
Reviewed 1 week ago

Good location. Within walking distance of malls and fine dining options. Service is excellent as expected from the Ritz.A request for a takeaway breakfast at an early hour was delivered to the room punctually.More

1  Thank Clubmoon
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

Dear Clubmoon, Thank you very much for choosing The Portman Ritz-Carlton, Shanghai and we appreciate you taking time to share your hotel experience with us. We are glad to know that our Ladies and Gentlemen provided excellent service and left you a delightful impression during...More

Reviewed 1 week ago via mobile

From the airport directly to the hotel,I felt tired,but Sherry made me feel warm and helped me solve all the problems of staying.It’s a very nice experience.Thanks Sherry!Next I will come to Ritz-Carlton Hotel!More

1  Thank Guide55420299218
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

Dear Guide55420299218, Thank you for taking the time to write a lovely review about the hotel. At The Ritz-Carlton, we pledge to provide the finest personal service and facilities for all of our guests to enjoy a warm, relaxed yet refined ambiance. It is delightful...More

Reviewed 1 week ago

The service is good and the room is very clean and comfortable. The view of this room is nice. The Breakfast has a large variety of choice with great quality. The transportation is very convenient. I enjoyed my business trip in this hotel and will...More

1  Thank Catherine_hong2018
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

Dear Catherine_hong2018, I would like to thank you for taking the time to share the details of your review. We are delighted to learnt that you had a pleasant business trip and enjoyed the view of the room and breakfast in our hotel. It is...More

Reviewed 1 week ago

As our Shanghai Holiday comes to an end, we want to take a moment to thank those who provide the "beyond the scenes" quality services, which is a Ritz Carlton signature. These are just a few of the many who added to our enjoyment: Our...More

1  Thank JohnandMaureen50
Response from Ritz_Carlton_SH, Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

Dear Mr.& Mrs Hogan, Thank you for sharing your wonderful review of our property with the TripAdvisor community. We are very thrilled to learnt that you had a most memorable stay with us, and our Ladies and Gentlemen were able to anticipate and fulfill the...More

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About
Description
Discover a breathtaking 5-star luxury hotel - The Portman Ritz-Carlton, Shanghai. Our award-winning hotel in Shanghai, China sits in the upscale Nanjing Road entertainment, dining and shopping complex, More enthralling guests with an unparalleled and impeccable accommodations. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
610
Price range
US$188 - US$346 (Based on Average Rates for a Standard Room)
Formerly known as
The Portman Ritz-Carlton Shanghai
Also Known As
The Portman Ritz-Carlton Shanghai Hotel Shanghai
,
Ritz Carlton Shanghai
,
Portman Ritz Carlton Shanghai
,
Ritz Shanghai
,
Shanghai Ritz-Carlton
Location
China > Shanghai Region > Shanghai > Jing'an
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Luxury
,
Romantic
,
Business
,
Best Value
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
610
Price range
US$188 - US$346 (Based on Average Rates for a Standard Room)
Formerly known as
The Portman Ritz-Carlton Shanghai
Also Known As
The Portman Ritz-Carlton Shanghai Hotel Shanghai
,
Ritz Carlton Shanghai
,
Portman Ritz Carlton Shanghai
,
Ritz Shanghai
,
Shanghai Ritz-Carlton
Location
China > Shanghai Region > Shanghai > Jing'an
Photos
Traveller (1,003)
Room & Suite (298)
Dining (73)
Pool & Beach (9)
Business Centre & Event Rooms (10)
Nearby
Jing'an
The heart of this neighborhood is the Jing'an Temple,
while the main artery of excitement and entertainment
is West Nanjing Road. Close to the Former French
Concession, the area has a similar draw for foreign
residents but displays a more commercial character.
Large, flashy malls, luxe residential high-rises and
trendy nightlife areas can be found along West Nanjing
Road, but areas off the busy street have the same
...More
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Nearby AttractionsSee all 1,807 nearby attractions
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193 reviews
.05 km away
West Nanjing Road
164 reviews
.56 km away
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32 reviews
.55 km away
Shanghai Exhibition Center
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Questions & Answers
Ask a question
CJFAV
6 November 2018|
AnswerShow all 4 answers
Response from lisammc285 | Reviewed this property |
We had a King bed. I emailed the concierge with a question about private tours and they got back to me quickly.
0
Votes
ArchieTN
15 September 2018|
AnswerShow all 5 answers
Response from Idracab31 | Reviewed this property |
It was relocated to another floor. Not as spacious but more than acceptable. Anyway, for good to great !
0
Votes
TravGal10
3 September 2018|
AnswerShow all 2 answers
Response from ReneM2134 | Reviewed this property |
I had a (very) outdated room but they said thy have started renovation. Best is that you specifically ask for a renovated one for you and your friends to be sure you get one.
0
Votes
Room Tips
"High floor with city view"
Clubmoon
1 week ago
Read review
"High Floor, Corner Suite,"
KWSKAN
4 weeks ago
Read review
"When you achieve a higher status in their reward program, you can get a room on the top floors."
michael_de123
4 weeks ago
Read review
"Out in your request when you book the room."
Fearless362134
21 Oct 2018
Read review
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