Four Seasons Hotel Shanghai

Four Seasons Hotel Shanghai

Traveller (811)
Panorama at the Four Seasons Hotel Shanghai
360
Panoramas (30)
View
Room & Suite (419)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all
Did you already book this hotel?

About

4.5
#54 of 2,569 hotels in Shanghai
4.4 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.1 of 5 bubbles
Value
This place is temporarily closed. The 37-storey high rise 420-rooms Four Seasons Hotel Shanghai is ideally located in the heart of downtown Puxi. Of walking distance from the famous shopping, entertainment and business district of Shanghai, namely Nanjing Road and Huaihai Road. The world’s biggest Starbucks Reserve Roastery and modern shopping mall are just cross the road. Hotel features various trend-setting Food and Beverage facilities, showcasing a variety of international culinary adventure. Qin The Spa offers personalized oriental yet modern treatments for guests, suiting their individual needs. The indoor swimming pool and fitness center are the facilities provided for entertainment purposes. Regardless for business or leisure, Four Seasons Hotel Shanghai is able to provide luxurious and attentive to details personalized service, allowing all guests to have an unforgettable experience here in Shanghai.
Read more
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Classic

Location

500 Weihai Road, Shanghai 200041 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Pu Dong Airport
34.1 km
See all flights
Hongqiao Airport
12.4 km
See all flights
West Nanjing Road
5 minShanghai Metro
1,610Review11Q+A100Room tips
Traveller rating
  • 1,056
  • 377
  • 118
  • 34
  • 25
Time of year
Traveller type
Language
Selected filters
  • Filter
Sort by:
Detailed Reviews
Teeny X wrote a review Jan 2020
London, United Kingdom
5.0 of 5 bubbles
We stayed at Four Seasons for 5 nights in total and have enjoyed every minute of our time there. The location of the hotel is right at the city centre, and the metro station is two minutes walks away. It is very easy to get to French concession, xintiandi, huaihai zhonglu from here.

We luckily got upgraded to a superior double room upon checked in. The room is so comfortable. I especially liked the bathroom (I think this was refurbished in 2016). Room is kept tidy two / three times a day, and the details (for example slippers put next to the bed during evening, curtain positions, drinking water etc) are arranged full of thoughts.

The restaurant at G/F is great!! I was provided with Vegan menu which I found quite hard to get in China. My boyfriend loves the beef stew noodle 👍🏻👍🏻.

When I had my birthday, it was such a surprise to see two desserts placed in my room, and a sweet birthday card from the hotel staffs. How lovely!

I have to say I really enjoyed the stay and it will be my only choice whenever I visit Shanghai again.
Read more
Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 13 Jan 2020
Dear Teeny X, A big thank you for taking the time to share your kind words on your experience of our Hotel. Thank you for your generous comments about our convenient location, great restaurant and impressing housekeeping service. I am very happy that our team were able to assist you to make sure you had an unforgettable birthday and stay with us. I hope we will see you again soon! Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andreas H wrote a review Jan 2020
Zwiesel, Germany
5.0 of 5 bubbles
Peter and his reception team made my stay which was for a three days business trip a real pleasure.
The entire team was not only of help. In this very professionally managed hotel I felt like in a private atmosphere almost like in a boutique hotel but providing the standard of a 5star international hotel.
Food, rooms and the entire hotel are super to relax after a long day of work or make your start into the business day a perfect one.
Four Seaons Jing’an District is definitely my No. 1 choice when traveling to Shanghai. Convenient to stay, convenient to travel the city.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zheng Gong wrote a review Jan 2020
New Zealand
5.0 of 5 bubbles
As a family, we often come back to Shanghai and have chosen to stay at Four Seasons for the past 10 years because of the convenient location, beautiful facilities and incredible customer service there. The hospitality and friendliness of the staff at Four Seasons is unlike that of any other hotel we have experienced so far, a huge credit to all of the wonderful staff.
We would like to specially thank Billy Yang, David Hu and Clark for looking after us so well during each of our stays. They are exceptional members of the team at Four Seasons Shanghai, and their passion for helping others is evident in their ability to truly go beyond their jobs in order to not only satisfy the customer, but make them feel special, welcome and at ease. For instance, one time my daughter had a stomach ache and my wife was too busy looking after her to order dinner. Billy offered to organize dinner for my wife and porridge for my daughter. Not only was the food delicious (as it always is at Four Seasons!), but Billy’s generosity and kindness made us feel truly at home. For the next couple of days, the care we received from Billy, David and Clark, as well as from the other staff members ranging from housekeeping to the reception and gym staff has both thoroughly impressed us and made us feel cared for and at home. This and many other outstanding displays of customer service is what has kept us coming back to Four Seasons year after year.
As stated above, we have been staying at Four Seasons for (actually some more than) 10 years, so we can confidently vouch for the quality of customer service that Four Seasons Shanghai provides. The welcoming doormen, friendly and efficient concierge, talented chefs, and lovely gym staff are what make Four Seasons one of the finest properties in Shanghai. As a result of the friendly atmosphere, we have come to know many of the staff at Four Seasons, including Billy, David and Clark, along with Sweet who we see at the gym, and have also struck conversations with many of the chefs. Not only is this our favourite hotel in Shanghai, but after visiting numerous other hotels all around the world, Four Seasons Shanghai (Puxi) excels in terms of customer service, and holds a special place in our hearts.
In addition, Billy, David and Clark’s attention to even the smallest of things, like surprising us with handwritten cards, fruit platters and so much more has made the biggest difference to our experience with Four Seasons Shanghai. We would like to thoroughly thank them, as well as the entire team at Four Seasons, for making each of our stays as pleasant and enjoyable as the last.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 13 Jan 2020
Dear zhenggongnz, Thank you for choosing to stay with us at Four Seasons for over 10 years, it was a pleasure to be able to welcome you to our Hotel and I am very happy that you have so many fond memories of your stay. I am thrilled to learn how much you enjoyed your stay with us among all the details you shared. My team and I are deeply connected with you and your family just like family members! I am so proud that our team were able to assist you to make sure every stay is an unforgettable experience. Again, thank you very much for your trust and support over the years, and I hope we have the pleasure of welcoming you back in the future! Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elly wrote a review Jan 2020
Thailand
4.0 of 5 bubbles
The location was convenient and near to a lot of places we wanted to visit just few stops away. The train station is near to the hotel too. Service and staff were excellent and gave 5 stars treatment. However, the room decor may need to be refurbished. The style and furniture seems old and dated. Despite that, I'd would stay at Four Seasons again because the service and staff is friendly and delightful.
Read more
Review collected in partnership with Four Seasons
Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 7 Jan 2020
Dear Elle2207, Thank you for taking the time to share the experience of your stay on TripAdvisor. Thank you for your generous comments about our convenient location, excellent service and friendly staff. Hotel had renovated part of the guest rooms in 2015 and welcome to experience those rooms with different style. Meanwhile, the hotel will embark on an extensive renovation programme in June which will see all areas of the hotel completely transformed, offering a fresh new design, ambience and facilities. I hope you will have the opportunity to visit us again in the future. Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vin wrote a review Jan 2020
Hong Kong
5.0 of 5 bubbles
I stayed during the period where foreign dignitaries were in town so there were additional security measures in place. Despite that, the inconvenience caused to the other guests was kept to a minimum and I still managed to bring guests to the lobby bar for a drink (Thank God!).

The rooms and restaurants are nice, which are consistent with what one will expect from a Four Seasons. What particularly impressed me is the service offered at the spa and the gym area. The young lady at the front desk (I recall her name is "Sweet") is indeed very sweet and helpful. I had a great stay and will certainly go again if I have stay in that area.
Read more
Date of stay: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 13 Jan 2020
Dear Vwclaw, Thank you for taking the time to share the experience of your stay on TripAdvisor. I truly appreciate your kind words about our Hotel and our room and restaurants. I am pleased that you were able to experience our spa and enjoyed yourself very much. Sorry for the inconvenience it might cause during the special time of accommodating delegations. We appreciate very much for your great support and kind understanding. I look forward to greeting you in our Hotel again in the future. Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Guitar wrote a review Jan 2020
5.0 of 5 bubbles
First time stayed in Four seasons Shanghai. Amazing team from check in to Spa service . When therapist got that I get the cold , she offered the ginger tea for me , I felt very warm . Massage was great , I felt much better after the flight . Thank you very much Kiki and the Spa front desk staff , he called me by name when I came downstairs.
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 7 Jan 2020
Dear 56758, What a pleasure it was to read your review, I appreciate your wonderful feedback on your stay with us. From your review, I see that the spa was a highlight for you, I am so glad you were able to experience this during your stay. I am very happy that our team were able to assist you to make sure you had a relaxing and enjoyable massage. Again, thank you, and I hope we have the pleasure of welcoming you back in the future! Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RRskywalker wrote a review May 2020
+1
1.0 of 5 bubbles
I stayed till the weekend after my meetings done. Planned to relax at the pool. While on both Saturday and Sunday mornings there were kids training in the swimming pool and even with coaches. The whole pool was occupied and the coach whistled loud. Totally a swimming school... The front desk just said sorry and didn't want to do anything. I doubt the management fully aware this training thing and it happens regularly. Cannot believe it happened at Four Seasons! I stayed at Four Seasons in many countries and always felt the hotel were very well managed until this time. Really shocking and disappointing...
Read more
Date of stay: May 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GOMGTheReviewer wrote a review Apr 2022
London, United Kingdom
5.0 of 5 bubbles
First of Shanghai is a great place to go to highly recommend, But to top it all off you need to go to this breathtaking hotel, It has the cleanest rooms, Spectacular service and amazing time, This is what makes the world great, Being able to go to great place with a great roof over your head. Thank God for four seasons. (You know what Tony Stark said! Never go to a country doesn’t have a four seasons!)
Read more
Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JAL wrote a review Jan 2020
mpls
5.0 of 5 bubbles
The junior suite we rented was spacious and luxurious. The hotel is located steps aways from the metro, shopping, and restaurants. Found 158 is about a 10-15 minute walk away. We loved this hotel and will be back again soon.
Read more
Date of stay: December 2019
3.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 7 Jan 2020
Dear Jared L, I am thrilled to hear how much you enjoyed your stay with us at the Hotel and am very grateful to you for sharing this post on TripAdvisor. Thank you for your generous comments about our luxurious accommodation and convenient central location. I am pleased that you were able to explore our beautiful and exciting neighborhood during your stay. I look forward to greeting you in our Hotel again in the future. Best regards, Adrian Messerli Regional Vice President&General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grant R wrote a review Jan 2020
Singapore, Singapore
5.0 of 5 bubbles
A very good hotel, however on the high side for staying in Shanghai. If you have the money stay, otherwise there are better options. Good staff service at ground level. Nice places to eat not very far away, within walking distance.
Read more
Date of stay: March 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyler L asked a question Oct 2020
4 contributions
Does this hotel have a breakfast buffet?
teacheronholiday asked a question Aug 2018
Haywards Heath, United Kingdom243 contributions122 helpful votes
are the junior suites renovated rooms or old style?
Answer from kht2006
Redwood City, California91 contributions99 helpful votes
The suite I stayed in back in April 2017 was not remodeled. Best to contact the hotel. I communicated a lot via email before my arrival - they were quick to respond and were very helpful. Good luck!
Answer from babadubab
Monterey Park, California5 contributions6 helpful votes
Yes, coming out of the hotel door you make a right turn and there is an ashtray where you can smoke.
masonhung wrote a tip Dec 2019
Hong Kong, China53 contributions32 helpful votes
5.0 of 5 bubbles
"Request for higher floor and with city view"
Read full review
JOHN D wrote a tip Nov 2019
Miami, Florida59 contributions51 helpful votes
4.0 of 5 bubbles
"2503 was a great suite room"
Read full review
The Queen wrote a tip Sept 2019
Shanghai, China108 contributions1,511 helpful vote
5.0 of 5 bubbles
"Top Floor Room with a View!"
Read full review
Alagurajan K wrote a tip Aug 2019
Arbon, Switzerland56 contributions30 helpful votes
5.0 of 5 bubbles
"choose the rooms which has a city view."
Read full review
BeijingEye wrote a tip May 2019
Dubai, United Arab Emirates407 contributions131 helpful votes
5.0 of 5 bubbles
"High Floor"
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
ALSO KNOWN AS
四季大酒店, 上海四季酒店, 4 seasons hotel shanghai, four seasons shanghai, shanghai four seasons
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
420
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

FOUR SEASONS HOTEL SHANGHAI

Frequently Asked Questions about Four Seasons Hotel Shanghai
Which popular attractions are close to Four Seasons Hotel Shanghai?
Nearby attractions include HKRI Taikoo Hui (0.4 km), Shanghai Wujiang Road Entertainment Street (0.4 km), and Maoming Road (0.4 km).
What are some restaurants close to Four Seasons Hotel Shanghai?
Conveniently located restaurants include Yang' s Fry-Dumpling(Wujiang Store), Vanca`s Ribs & BBQ (Bulgarian Cuisine), and Starbucks Reserve Roastery Shanghai.
Are there any historical sites close to Four Seasons Hotel Shanghai?
Many travellers enjoy visiting Jing'an Temple (1.7 km), Shanghai Temple Of the Town God (Chenghung Miao) (2.8 km), and Shanghai Former Provisional Government Site of the Republic of Korea (1.6 km).
All Shanghai HotelsShanghai Hotel DealsLast Minute Hotels in ShanghaiHotels near Four Seasons Hotel Shanghai
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire