The Kunlun Jing An

The Kunlun Jing An

No.250 Hua Shan Road Jing'an District, Shanghai 200040 China
Traveller (1234)
Panorama at the Hilton Shanghai
360
Panoramas (26)
Room & Suite (584)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#71 of 2,568 hotels in Shanghai
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.9 of 5 bubbles
Value
A symbol of hospitality in the heart of the city’s business and entertainment center, The Kunlun Jing An welcomes guests into a unique atmosphere of style and ease. The hotel is within easy reach of Shanghai’s premier shopping streets, West Nanjing Road and Huaihai Road. For destinations further afield, metro lines 1, 2 and 7 also are nearby. All rooms and suites at The Kunlun Jing An feature a marble bathroom with bathtub, shower room, and luxury amenities. Deluxe Rooms and Executive Rooms are equipped with a spacious desk and high speed wireless internet which provide a convenient place to work. Executive Panorama Suites additionally offer fantastic views of the Shanghai skyline. The health club, indoor swimming pool, squash court and outdoor tennis court provide multiple choices for a great workout during your stay. The business center on the 2nd floor is equipped with meeting rooms, high speed internet access, photocopying, secretarial and courier services. Hotel on-site parking at RMB20 per hour, and in-house guest at a discounted rate of RMB120 per day (24 hours). Please collect your discount voucher from our Concierge Desk at the lobby level during your stay. For further information, please dial 2330 to contact our Operator.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid internet
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Banquet room
Meeting rooms
Salon
Concierge
Non-smoking hotel
ATM on site
Butler service
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese

Location

No.250 Hua Shan Road Jing'an District, Shanghai 200040 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 92 out of 100
92
Pu Dong Airport
35.4 km
See all flights
Hongqiao Airport
10.6 km
See all flights
Jing'an Temple
6 minShanghai Metro
3,191Reviews24Q+A100Room tips
Traveller rating
  • 1,590
  • 1,149
  • 310
  • 92
  • 50
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Jade S wrote a review Jan 2020
Wangaratta, Australia6 contributions3 helpful votes
5.0 of 5 bubbles
I stayed here with my two children (4 months old and 3 year old) during the coronovirus situation. We arrived just before the virus took momentum, this meant the majority of our 10 days was in the hotel as most of the attractions in Shanghai were closed.
They kindly gave a discounted price to upgrade to a suite and provided a nice cot for my infant. The upgrade included buffet breakfast and executive lounge access. The executive lounge provides an afternoon tea and dinner/cocktail service. Usually it’s a buffet (similar to airport lounges), but after a few days due to the coronavirus issue, they provided two set meals which were very filling and delicious. You can ask for more food if you’re still hungry.
I particularly want to thank Stella who looked after my children and myself in the executive lounge, nothing was too much trouble.
I also particularly liked the fact that all visitors and hotel guests were thermal scanned before entering each time, it made me feel much safer during this stressful period. 10/10 would stay again.
Read more
Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GerdKnaust, General Manager at The Kunlun Jing An
Responded 25 Feb 2020
Dear 420jades, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our food and service. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time! We hope it won't be too long until we see you again, and please take care during this coronavirus period! Regards, Gerd Knaust General Manager at The Kunlun Jing An
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annnie2020 wrote a review Jan 2020
San Francisco, California1 contribution
5.0 of 5 bubbles
I've stayed in the Hotel many times since it was Hilton. Very nice and comfortable. I especially enjoyed the Executive Lounge, people there are all so nice. Joyce patiently helped me to pick the room, Stella is always there smiling and ready to help. When I showed my 95 years old father around, Christina Li let us feel the great warms and hospitality. Thank you all the people on 38th floor, because of you, Kunlun will always be my first choice when I come to Shanghai!
Read more
Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GerdKnaust, General Manager at The Kunlun Jing An
Responded 12 Jan 2020
Dear Annnie2020, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our executive lounge and service. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time! We hope it won't be too long until we see you again. We hope you have a good day! Regards, Gerd Knaust General Manager at The Kunlun Jing An
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
frankgao2020 wrote a review Jan 2020
Shanghai, China1 contribution
5.0 of 5 bubbles
Although I only stayed 2 nights, I was impressed by the executive lounge. The food and service there is one of the best I’ve ever experienced. Leo and others always greet me with smile and remember what I like to drink. It is really good to have this kind of feeling especially when you travels 20 days a month!
Read more
Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GerdKnaust, General Manager at The Kunlun Jing An
Responded 5 Jan 2020
Dear frankgao2020, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our food and service. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time! We hope it won't be too long until we see you again. We hope you have a good day! Regards, Gerd Knaust General Manager at The Kunlun Jing An
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deedra L wrote a review Nov 2022
1 contribution
3.0 of 5 bubbles
Hotel is clean and comfy however do not purchase snacks or drinks overnight/early AM
I got charged $1 more for snacks from an unfriendly front desk employee. I purchased snacks when I checked in and they were cheaper. Just watch out!! Wonder what it’s like if you charge to your room??
Read more
Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marct856 wrote a review Jul 2021
Ningbo, China4 contributions
5.0 of 5 bubbles
I have been coming to Shanghai for many years, and I have officially made The Kunlun my place to stay. The location is good and the facilities are excellent from the breakfast to using the gym. The rooms are very comfortable. The tv has Cinemax and HBO in English; and it includes the room service system which is efficient. The best part of the stay is the staff, from the chefs to waiters/waitresses to the housekeepers. Everyone is extremely friendly and professional. It is a great place for solo or families; highly recommend
Read more
Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerd Knaust, General Manager at The Kunlun Jing An
Responded 19 Aug 2021
Dear Marct856, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our amazing location, rooms and service. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time! We hope it won't be too long until we see you again. Thank you once more, for your thoughts. We hope you have a good day! Regards, Gerd Knaust General Manager at The Kunlun Jing An,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chua K wrote a review Mar 2024
4 contributions
5.0 of 5 bubbles
I’ve stayed at this hotel twice now.

The location was right beside of Jing A station, making commuting an ease for travellers. Not to mention my room view of the Jing A Temple was superb!

But what really got me returning to the kun lun over the neighbouring internationally branded hotels is the breakfast buffet spread, they offer a great variety of local shanghainese cuisine and international delicacies.
Read more
Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Communications Hotel, Marketing at The Kunlun Jing An
Responded 17 Mar 2024
I appreciate your review of your recent experience at our hotel and restaurant. We're glad to hearing your good feedback regarding our breakfast buffet which our culinary team put more efforts on food quality and service standard. The next time you are in Shanghai, we would love to have you come back to our hotel. Thank you once again for your comments.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daniel m wrote a review Jun 2021
1 contribution
5.0 of 5 bubbles
The Kunlun Jing An is the best hotel in Shanghai. The people are kind and very hospitable. The staff from the managers to the chamber maids will do anything to make your stay a pleasant and unforgettable one. The restaurants serve first class food, the rooms are immaculate, the gym and sauna are world class. I have been coming here for 20 years!!! Come and enjoy……
Read more
Review collected in partnership with 单个酒店
Date of stay: June 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gerd Knaust, General Manager at The Kunlun Jing An
Responded 6 Jun 2021
Dear N3037QFdanielm, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our service, gym and food. I will definitely share your comments with our team, to ensure we provide we offer the best service all the time! We hope it won't be too long until we see you again! Regards, Gerd Knaust General Manager at The Kunlun Jing An
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claudio wrote a review Jan 2020
London, United Kingdom71 contributions22 helpful votes
4.0 of 5 bubbles
I have been twice in this hotel. Both times for business, 10 nights each time. The rooms were clean and well kept. The hotel overall is nice but starting to be a bit dated. Regarding the restaurant: I only tried the breakfast - which was full of choices and ok quality. I liked the fact that is conveniently located on the edge of the French concession which is very vibrant and full of bars, restaurants and wine bars with outdoor tables. A good mix of Chinese culture with a European twist.
Read more
Date of stay: October 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GerdKnaust, General Manager at The Kunlun Jing An
Responded 5 Jan 2020
Dear ClaudLondon, Thank you for taking your time to share your experience with us! We are glad to hear you have enjoyed our amazing location. Also, guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope it won't be too long until we see you again. We hope you have a good day! Regards, Gerd Knaust General Manager at The Kunlun Jing An
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hugoawe wrote a review Apr 2023
Singapore, Singapore39 contributions28 helpful votes
3.0 of 5 bubbles
The location is very good and the service of the staff is great too. Unfortunately the aircon for the rooms are not working well and it feels like the air is recycled within the building with very strong cigarette smell when others are smoking in their rooms. If you are sensitive to cigarette smokes, this is not an ideal hotel.
Read more
Date of stay: April 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eason Song, Marketing at The Kunlun Jing An
Responded 24 Apr 2023
Dear hugoawe I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of the room was of concern during your stay and guest satisfaction is my highest priority so I have brought your comments to our Housekeeping team to resolve this issue. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel to Shanghai . Best regards, Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
zaradia KL wrote a review Oct 2021
Shanghai, China1 contribution
5.0 of 5 bubbles
this is a good hotel and service to match. great gym and swimming pool area. service are good. very pleasant staff. comfortable bed. toiloeries are good and amenity in room were fine. would recommend for a higher class stay. also the location is great. lots of shopping malls around hotel.
Read more
Date of stay: July 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: high floor if possible, nice view in the evening
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Other at The Kunlun Jing An
Responded 25 Oct 2021
Dear Klzara, Thank you so much for sharing your amazing experience with us! We are glad to hear you have enjoyed our gym, service and rooms! We hope to see you again soon! Best regards, Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from ComeOn
Aarhus, Denmark18 contributions18 helpful votes
Hi, Our room had a kettle for hot water and even a coffee machine, but our room had no microvawe, but i suggest you ask the hotel if it is cruciel. Wish you a great trip.
Answer from Hotel Management
Shanghai, China
Dear Kim Han Neo, Greetings from The Kunlun Jing An! We do have an outdoor tennis court on the fourth floor which was just renovated last year. The rental fee is CNY200/hour from 7am to 5pm, and CNY250/hour from 5pm to 10pm including access to shower room and one locker. As the prestige sponsor of the Shanghai Rolex Masters, the hotel is now offering an early bird package including accommodation, round way transportation to the stadium, VIP skybox entrance and buffet in the stadium. This package is just launched on our WeChat shop. If you are interested in the package and would like to learn more detail information, please feel free to contact us through email. (We are not allowed to include the email addres due to TripAdvisor's policy. Please visit our brand website for contact detail.) Thank you and look forward to see you soon in Shanghai Best regards, Gerd Knaust
Answer from mohawkredbull
Poole, UK111 contributions73 helpful votes
In the Alp there is a ‘Write a review’ after approx 4-5 of most recent reviews.
Answer from Ctwest862
Beijing, China27 contributions23 helpful votes
Yes, you'll need a visa to enter China.this Kunlun Jing An hotel is in Shanghai City.
Answer from garsilee
Los Angeles, California393 contributions40 helpful votes
shanghai Hilton is located in the center of shanghai, I'm not sure at how far it is from the port. I think the best bet is to call the Hilton and see if they provide transportation from the port?
LEONG wrote a tip Jun 2023
4 contributions
5.0 of 5 bubbles
"Check out the nice restaurants around Nanjing Road, around Jiangsu and Jing’an. Too many to mention here."
Read full review
zaradia KL wrote a tip Oct 2021
Shanghai, China1 contribution
5.0 of 5 bubbles
"high floor if possible, nice view in the evening"
Read full review
Nicarzani wrote a tip Oct 2019
Monte-Carlo, Monaco70 contributions116 helpful votes
5.0 of 5 bubbles
"Room 3625 is excellent though a bit noisy because next to the elevators"
Read full review
ronc33 wrote a tip Sept 2019
Phoenix, Arizona51 contributions54 helpful votes
5.0 of 5 bubbles
"Recommend the lounge rooms as good value if you use the lounge. Good location near Jing An temple"
Read full review
숙진 이 wrote a tip Sept 2019
Seoul, South Korea1 contribution
5.0 of 5 bubbles
"nice bed condition"
Read full review
Not the right property for you?
There are more places to choose from in the Shanghai area.
PRICE RANGE
HK$836 - HK$969 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海静安希尔顿酒店, 上海希尔顿大酒店, 上海希尔顿酒店, hilton shanghai hotel shanghai, hilton international shanghai, shanghai hilton international
FORMERLY KNOWN AS
Hilton Shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an
NUMBER OF ROOMS
669
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE KUNLUN JING AN HK$852 (H̶K̶$̶1̶,̶0̶0̶8̶) - Updated 2024

Frequently Asked Questions about The Kunlun Jing An
Which popular attractions are close to The Kunlun Jing An?
Nearby attractions include Jing'an Temple (0.4 km), Hisamitsu department Store (0.4 km), and Jing'an Temple Square (0.4 km).
What are some of the property amenities at The Kunlun Jing An?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Kunlun Jing An?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kunlun Jing An?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Kunlun Jing An?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to The Kunlun Jing An?
Conveniently located restaurants include Xibo, Host Wine & Kitchen, and Vedas Indian Restaurant (Changshu Road).
Are there opportunities to exercise at The Kunlun Jing An?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does The Kunlun Jing An have airport transportation?
Yes, The Kunlun Jing An offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Kunlun Jing An?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kunlun Jing An offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kunlun Jing An?
The staff speaks multiple languages, including English and Chinese.
All Shanghai HotelsShanghai Hotel DealsLast Minute Hotels in ShanghaiHotels near The Kunlun Jing An
Things to DoRestaurantsFlightsTravel StoriesCruisesCar Hire