Novotel Shanghai Poseidon Hotel

Novotel Shanghai Poseidon Hotel

Traveller (700)
Room & Suite (357)
Roof top revolving restaurant.
Dining (56)

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About

4.5
#61 of 2,568 hotels in Shanghai
3.8 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Value
The Novotel Atlantis Shanghai is a 4 star international hotel in the heart of Pudong Lujiazui, the financial centre of Shanghai. The first choice for a business trip, the Novotel is 7-minutes walk away from the metro, close to the Shanghai Exhibition Centre and offers conference facilities up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and a bar, an indoor swimming pool, jacuzzi and fitness centre. Free WiFi throughout the hotel. Onsite parking is available.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
Chinese

Location

728 Pudong Avenue, Shanghai 200120 China
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Pu Dong Airport
28.9 km
See all flights
Hongqiao Airport
18.5 km
See all flights
Pudong Avenu
7 minShanghai Metro
1,534Review20Q+A100Room tips
Traveller rating
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Time of year
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Language
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Detailed Reviews
Joe O wrote a review Jan 2020
Sutton, United Kingdom12 contributions18 helpful votes
4.0 of 5 bubbles
My wife and I spent 4 days at this hotel last February and had a wonderful experience. We were on arrival a little apprehensive when we saw its location in a commercial almost industrial area believing we would be stranded from mainstream tourist areas however we need not have worried. We found ourselves only 7 minutes walk from a metro station which solved all our problems getting in and out of downtown. The hotel was great, beautifully designed with an impressive lobby, reception area and bar. We found the hotel to be quiet and restful. Staff could not have been more helpful and each day on arrival returning from sightseeing were greeted with a complementary glass of Chinese tea. We’d love to go back to Shanghai and would have no hesitation in returning to this hotel.
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Date of stay: February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shangha... A, Manager at Novotel Shanghai Poseidon Hotel
Responded 14 Jan 2020
Dear Joe, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chanpat wrote a review Jan 2020
Hong Kong, China12 contributions33 helpful votes
4.0 of 5 bubbles
The hotel is great and the price is very reasonable. The revolving restaurant at the 50/F offers perfect view, however, the windows were dusty obstuctiing the view.

The temperature inside room is too hot, no fresh air and we ended up requesting to open the windows.

Staff from Reception (Vicky), Premier Lounge (Hebe) are few to name and offered friendly services.
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Review collected in partnership with Accorhotels.com
Date of stay: December 2019
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shangha... A, Manager at Novotel Shanghai Poseidon Hotel
Responded 14 Jan 2020
Dear chanpat, May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel. Your kind words have been passed on to our Guest Relation Manager Vicky, Senior Premier Lounge Officer Hebe and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. I am sorry to hear that the windows of our revolving restaurant were dusty and your room temperature is too hot, we will look into the possibility to improve it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We thank you for sharing your experience with us, and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eledublin wrote a review Jan 2020
Prince Edward County, Canada217 contributions92 helpful votes
5.0 of 5 bubbles
What a fantastic team you have in Shanghai! Service is excellent, the pool is fabulous, the views are great...the room seems a bit outdated at first but it's really comfortable and quiet. The buffet breakfast is to die for, I just find it a tad too expensive (in line with all the rest of big hotels). Apart from that, I totally recommend staying there. We will come back.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shangha... A, Manager at Novotel Shanghai Poseidon Hotel
Responded 14 Jan 2020
Dear Eledublin, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. It is always a pleasure to receive positive feedback in particular with the service of our associates. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is indeed that our guestrooms are bit outdated, for your information our owner is now working on a full renovation of our guestrooms and all public facilities which would be carried out in the not too distant future since this hotel is near to 20 years in operation. Our hotel's breakfast price is little cheaper than the same level hotels in Shanghai. Please be informed that we always have some special package room rates with breakfast on ACCORHOTELS.COM that you may choose when making the room booking in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael K wrote a review Jan 2021
Bangkok, Thailand189 contributions29 helpful votes
1.0 of 5 bubbles
I've stayed at quite a few Novotels over the years, but this one really could use some real renovation as the rooms are showing some extreme aging.

The breakfast, while having many options, you could tell the quality of the food items served was pretty poor or lacking in taste. I'd rather a smaller selection with higher quality items.

The lounge, as a platinum member, was the most hysterically bad lounge I've encountered in China, maybe in Asia Pacific region. The food was something that looked like it was left overs from the terrible breakfast, and not inviting at all. However, if you wanted a drink of red wine, while pouring my first glass, the lounge attendant explained it would be my only glass because they didn't want to open another bottle. They had a few hard liquors out but ultimately, the lounge, while large, is devoid of anything to eat or drink, so I completely didn't use it during my stay.

It probably all meets Novotel standards in APAC, at the barest minimum possible, like checking boxes, but I'd say this is one of the worser if not worst properties I've been too.

Probably the most irritating issue for myself was the wifi was at a max 5mbps down but speeds averaged 1-2 mbps throughout the day and up-speeds were at 50mbps. One the service reps tried to get IT to look into the issue but ultimately nothing improved and I moved to another Accor property as result.

As someone who has stayed at many Accor properties, this is one to really avoid.
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Date of stay: January 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shanghai Atlantis, Other at Novotel Shanghai Poseidon Hotel
Responded 3 Feb 2021
Dear Michael K, Thank you for taking the time to tell us about your experience at Novotel Shanghai Atlantis. I am sorry that your experience did not meet your expectations. We understand that you were not very satisfied with the food quality of breakfast and snacks at Premier Lounge. Please accept my sincerest apologies. We will look into possibility to adjust the menu, and our Executive Chef has already conducted training for his staff members again and will keep monitoring the quality standard, so that you will have a better feeling and dining experience in your future visits. With regard to the wine service at Premier Lounge, since you were communicated with our service attendant in Chinese and I am sorry that our lounge attendant did not explain clearly or repeat in English, caused you misunderstanding, we will reinforce our training for improvement. In addition, we have checked the wifi equipment in the hotel and do not find any defect. The problem might be due to web access control in China as the speed of international sites can be slower than domestic sites. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yrius wrote a review Nov 2020
Dalian, China83 contributions73 helpful votes
5.0 of 5 bubbles
Close to restaurants and supermarkets, only 5-10 minutes walking from/to subway station. The hotel, rooms and service are very good and efficient. Breakfast buffet is amazing, everyday slight changes in one or more dishes, offering healthy, diet and regular breakfast for both Chinese and western style.
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shanghai Atlantis, Other at Novotel Shanghai Poseidon Hotel
Responded 29 Nov 2020
Dear yriusa, May I begin by thanking you for your feedback and your stay with us. We are happy that you were satisfied with your stay in our hotel in particular with the service of our associates and our buffet breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we sincerely look forward to your next visit to Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Circumnavigator wrote a review Jun 2020
Brussels, Belgium400 contributions181 helpful votes
5.0 of 5 bubbles
Pros · Friendliness and helpfulness. Very good concierge service. Elena at the front desk was so kind and helpful and on top of everything. There is an affordable massage place just next to the hotel entrance. The breakfast buffet was fantastic.

Cons · Not many restaurants around the hotel. Piano in lobby was not in use and just served as decoration. Revolving restaurant was not up to expectation as far as the diversity of the food offer is concerned (too many meat dishes).
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Date of stay: August 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shangha... A, Manager at Novotel Shanghai Poseidon Hotel
Responded 23 Jun 2020
Dear Valued Guest, May I begin by thanking you for your feedback and your stay with us. We are happy that in general you were satisfied with your stay in our hotel in particular with the service of our Front Office associates and breakfast. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for bring up the diversity of food issue to our attention, kindly be assured that we have already discussed this matter with our Executive Chef and we will look into the ways to improve it. We appreciate you sharing your concerns, and we sincerely expect your next visit in Novotel Shanghai Atlantis. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonker_Jan wrote a review Mar 2023
The Hague, The Netherlands123 contributions93 helpful votes
1.0 of 5 bubbles
Hotel is under renovation. No services available besides cold breakfast.gym is closed, swimming pool is closed. Restaurants are closed. Proper hotel lobby is closed. Non smoking rooms smell like smoke. Very hard to get through building site to enter hotel. Heating is overrated for common spaces, so wear your jacket everywhere. Hallways are dirty and dusty from building dust
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: Find another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris M wrote a review Nov 2023
Munich, Germany19 contributions5 helpful votes
2.0 of 5 bubbles
Normally i am a fan of the Accor brand. That is why it is especially disappointing that a Novotel in a metropolis like Shanghai is so poor.
I heard already that the Hotel is under renovation. This is still true, so no swimming pool for example, and really weird routes, e.g. you have to walk through 30 meters of construction site ( empty space) to get to the “Restaurant” at the 50 th floor. I only had breakfast there, but it is HORRIBLE. Supposed to be stylish because of its location, it lacks any finesse or cosiness. You feel like in factory canteen. Also do not expect any fresh baked goods, like croissants.
Another real issue was the number of the elevators. To get from the Restaurant in 50th floor to the exit on ground floor takes easily 15 minutes in the morning …the elevators stop at nearly every floor, it was just so annoying.
The “Lobby” of the Novotel is in the fifth floor and there is basically nobody, so the Hotel lacks a Central Area where you can sit, enjoy a coffee and watch the world go by.
To be fair: Once you are in your room, the Novotel is okay. Yes, my room was a bit torn, but it was clean, the bed was large, the work place is decent and the view towards the Pudong Shanghai Towers is absolutely awesome.
Still, I would not book the Novotel im Shanghai again.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AdvRexzcyWilliams wrote a review Jul 2023
Kuwait192 contributions7 helpful votes
+1
4.0 of 5 bubbles
It was my second time visit to this hotel. Visiting China after 3 years of pandemic restrictions. It was nice. The facility is a bit old but has been a landmark and modernised. The revolving restaurant in the top floor is a great attraction not to be missed. Had a nice view of Shanghai and Huangpu River from the room and those moments are to be cherished carried on.
The foreigners market near the Museum is also nearby and can be quickly accessed by taxi.
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Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Top floors gives a good view of the city and the river...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel P wrote a review Mar 2021
Santa Monica, California, Usa15 contributions9 helpful votes
5.0 of 5 bubbles
A great hotel that is both quiet and close to Shanghai Pudong financial district and a two stop subway ride to large shopping malls with numerous dining options. Great view of the Huangpu River and close to running trails. Although this hotel has been around for awhile, it's very clean and well maintained. Nice indoor swimming pool and large fitness center. Great customer service from Kobe and Shelly. Both made my stay wonderful.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Novotel Shanghai Atlantis, Other at Novotel Shanghai Poseidon Hotel
Responded 22 Mar 2021
Dear 199danielp, We very much appreciate your comments regarding your stay at the Novotel Shanghai Atlantis. We are happy that you were satisfied with your stay in our hotel in particular with the service, cleanliness and maintenance of the hotel. Your kind words have been passed on to our Front Desk Kobe, Shelly and the department head concerned. This will certainly motivate them to keep up the good work. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kathy Zhu Guest Experience Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from DarkOsh
Lagos, Nigeria557 contributions135 helpful votes
In most hotels with club floor, most times you have to book or upgrade to the club rooms to have the club access. In my experience if they have no more club rooms then you can get the club access by paying a premium on your normal room. This I have experienced at another establishment.
wonderingdutch asked a question Oct 2018
Surrey, United Kingdom19 contributions21 helpful votes
How much is a taxi from Pudong airport to this hotel??? Thanks in advance!
Shanghai, China2 contributions
Dear TripAdvisor user Wonderingdutch, Warm Greetings from the Novotel Shanghai Atlantis! If you take a metered taxi outside the airport, the fare is around 160 yuans and if you take the private one, it will be more expensive. We hope we have been able to help you. Should you have any other query please do not hesitate to contact us. Best Regards, Jovanie Calkee Guest Experience Manager
Cris asked a question May 2018
Philippines12 contributions3 helpful votes
How to go to Disneyland via MRT ?
Shanghai, China2 contributions
Dear TripAdvisor user Cris R, Warm Greetings from Novotel Shanghai Atlantis! In order to go from our hotel to Disneyland using Shanghai metro service (about 1 hour 15 minutes), you should go as following: 1. Take the line 4 at Pudong Avenue (5 minutes walk from our hotel) 2. Change to the line 2 at "Century Avenue" (1 stop) and go to the stop "Longyang Rd" (3 stops) 3. Change to the line 16 and go to the stop "Luoshan Rd" (2 stops) 4. Change to the line 11 and go to the stop "Disneyland" (3 stops) The other option, by taxi, will take you about 40 minutes drive and will cost you around 120 CNY. I hope these information will prove useful to you. For any further request, please do not hesitate to contact us. With kind regards, Quentin Omnes Senior Guest Relation Manager
Answer from yycgal2017
Calgary, Canada2 contributions3 helpful votes
Cabs!!
AdvRexzcyWilliams wrote a tip Jul 2023
Kuwait192 contributions7 helpful votes
4.0 of 5 bubbles
"Top floors gives a good view of the city and the river... "
Read full review
Jonker_Jan wrote a tip Mar 2023
The Hague, The Netherlands123 contributions93 helpful votes
1.0 of 5 bubbles
"Find another hotel"
Read full review
Odysseus wrote a tip Oct 2019
Province of Verona, Italy35 contributions53 helpful votes
5.0 of 5 bubbles
"the corner rooms on the upper floors offer stunning views"
Read full review
oscarthedog2015 wrote a tip Sept 2019
Tannum Sands, Australia138 contributions9 helpful votes
4.0 of 5 bubbles
"room overlooking river"
Read full review
fvajp wrote a tip Sept 2019
Tokyo, Japan40 contributions38 helpful votes
5.0 of 5 bubbles
"Very well connected"
Read full review
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PRICE RANGE
HK$430 - HK$664 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海海神诺富特, novotel atlantis shanghai hotel shanghai, accor atlantis shanghai, novotel shanghai, shanghai novotel
FORMERLY KNOWN AS
Novotel Shanghai Atlantis
LOCATION
ChinaShanghai RegionShanghaiPudong
NUMBER OF ROOMS
303
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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NOVOTEL SHANGHAI POSEIDON HOTEL HK$445 (H̶K̶$̶5̶3̶1̶) - Updated 2024

Frequently Asked Questions about Novotel Shanghai Poseidon Hotel
Which popular attractions are close to Novotel Shanghai Poseidon Hotel?
Nearby attractions include Shanghai Royal Yangdian Taoist Temple (1.0 km), Shanghai Feng Tianxing Stone Museum (1.2 km), and Chin Grant Yang Temple (1.0 km).
What are some of the property amenities at Novotel Shanghai Poseidon Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Shanghai Poseidon Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Shanghai Poseidon Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Shanghai Poseidon Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Novotel Shanghai Poseidon Hotel?
Conveniently located restaurants include Efes Restaurant Turkish & Mediterranean Cuisine, Level 1 (InterContinental Shanghai Pudong), and MESS Gallery Restaurant & Bar.
Are there opportunities to exercise at Novotel Shanghai Poseidon Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Novotel Shanghai Poseidon Hotel have airport transportation?
Yes, Novotel Shanghai Poseidon Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Novotel Shanghai Poseidon Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Shanghai Poseidon Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Shanghai Poseidon Hotel?
Many travellers enjoy visiting Jing'an Temple (7.7 km), Shanghai Temple Of the Town God (Chenghung Miao) (3.4 km), and Shanghai Former Provisional Government Site of the Republic of Korea (5.3 km).
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