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Radisson Collection Hotel, Hyland Shanghai

505 Nanjing East Road Huangpu District, Shanghai 200001 China
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Traveller (1015)
Room & Suite (444)
Dining (113)

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About

#116 of 2,564 hotels in Shanghai
Location
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Service
Value
Radisson Collection Hotel, Hyland Shanghai located on the Nanjing Road Walking Street, neighboring to the People’s Square, and the Bund. Convenient to the culture site, entertainment site and shopping site. In walking distance to the Bund, Yu Garden, the People’s Park. Transportation : Subway Line 1,2,8 @ the People’s Square Station ; Subway Line 2,10 @ East Nanjing Road Station. Subway Line 2 connect the Hongqiao Airport (SHA) , Hongqiao Railways Station, West Nanjing Road, Jingan Temple, Lujiazui Financial District, Pudong International Airport (PVG). Subway Line 1 connect Shanghai Railway Station, Shanghai South Railway Station,Shanghai South Long Distance Bus Station. 383 rooms and suites are well-equipped with modern amenities from 9-29 floor. And guests check in on 2th Floor. Hotel provide Club benefits for the Club rooms , including buffet breakfasts, free Internet access, evening cocktails and free use of meeting rooms for up to two hours. Guests dining in at the restaurant will find international and Chinese cuisine on the menu, while lighter fare and casual drinks can be enjoyed at the hotel bar. Other facilities available include eight meeting rooms, as well as a fitness and massage center. A note from Radisson Collection Hotel, Hyland Shanghai The health and wellbeing of our guests and team members remain a top priority for us. Radisson Collection Hotel, Hyland Shanghai is implementing the Radisson Hotel Safety Protocol program alongside with the guidelines of the relevant health department. The hotel continues to reinforce stringent safety protocols in addressing public health issues and to provide guests with a safe and comfortable environment.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Conference facilities
Wifi
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Shops
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Bottled water
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
City View
Centrally Located
Languages Spoken
English, Chinese

Location

505 Nanjing East Road Huangpu District, Shanghai 200001 China
Name/address in local language
Radisson Collection Hotel, Hyland Shanghai
1,965Review55Q+A100Room tips
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skamwi279825 wrote a review 18 Apr
1 contribution
good location near subway, good service, spacious room but noisy thin wall and door slamming, air-conditioned
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Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 3 days ago
Dear skamwi279825, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sandy Susanto wrote a review 14 Apr
Jakarta, Indonesia95 contributions54 helpful votes
The location is perfect. From the back door, you can get to The East Nanjing Pedestrian Street. Many shops around as well as food choices. Exit 1 of East Nanjing Road Metro Station is only around 5 minutes walk, to connect to line 2 and line 10 Shanghai Metro. The hotel is clean although a bit dated but well maintained.
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Date of stay: April 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 5 days ago
Dear Indogems, We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peter Davenport wrote a review Mar 2024
London, United Kingdom258 contributions158 helpful votes
+1
I stayed here for three nights after arriving in Shanghai from London, for the first time. Check in was fast, efficient and very helpful and the friendly and staff really happy to help. I had an executive suite on the 10th floor, which was very spacious and exactly like the photos, which is the always the case! Bathroom and shower were particularly excellent and the bed extremely comfortable too. The only comment I would make on the room is that the green sofa and chairs were quite outdated, so could do with being replaced, as they are out of kilter with the rest of the room which has a classic styling. The room came with executive lounge access, which I wasn’t expecting too much from to be honest. However, I was pleasantly surprised, and have to say a special thank you to Annie and the team who were so friendly and helpful and couldn’t do more for the guests. The views from the executive lounge were impressive and the nightly, champagne and hot food was very nice too. Again, Annie made sure everybody was topped up on drinks and had enough food, and she was definitely my standout member of staff at the Radisson. Service and housekeeping at the hotel were excellent, very fast and efficient. So thank you too! The area around the hotel is extremely central and right on the main walking street, so it can be quite noisy, but I think you would expect that from being in the centre of the city. Overall a very enjoyable stay and I think very good value for money. Thanks again to the wonderful staff who really made my stay.
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Date of stay: March 2024Trip type: Travelled with friends
Room Tip: Book a room with executive lounge access, it really is worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 3 weeks ago
Dear PeterDavenport, We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Yorkey111 wrote a review Mar 2024
Auckland, New Zealand134 contributions59 helpful votes
+1
Where to start… The Good: The location is amazing, right in the action and perfect for shopping etc and to get to the MTR. Breakfast is great!! Do not believe other reviews! The Bad: Not maintained like a 5 star hotel. Rooms need a tidy. NO AIR CONDITIONING!! Even though they say they have it and the rooms have temp control etc this does not work! I even had maintenance come and he confirmed the hotel has fan only not air con. Unacceptable! I booked the Executive Suite room (Best room they had) at first i was shown to an awful room that did not even have windows! It only had skylights. I then asked to be moved and was given a much smaller room. I expected better.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 3 weeks ago
Dear Yorkey111, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. Please allow us to express my sincerest apologies for not living up to your expectations. Although the hotel has been open for many years, we are always committed to maintaining and updating our facilities. We will continue to improve and strive to improve. We looking forward to your next stay! Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vsauli821783 wrote a review Mar 2024
Kaunas County, Lithuania1 contribution
Pitty, but its became a max 3 stars hotel - not a Sofitel like it was before. Terrible not tasty breakfest , poor Happy Hour buffet, not well maintained rooms, dirty elevators , almost non english speaking stuff . Not value for money You pay.
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Date of stay: March 2024
Value
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 3 weeks ago
Dear Vsauli821783, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them. We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marco M wrote a review Mar 2024
Gothenburg, Sweden387 contributions151 helpful votes
Situated and walking distance from the Bond, several architectural landmarks, along the pedestrian area, it can hardly be better. The metro, fundamental and extremely efficient in Shanghai, is at People's Square, at most 10 minutes away. The room was impeccably clean and well maintained. The staff very helpful as most of the cases I experienced in Shanghai, and friendly. Wide choice of food at the breakfast buffet. Recommended for business or for leisure.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: To reach the hotel from Pudong airport: take the maglev to Longyang then the metro to People...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 4 weeks ago
Dear Marco M, We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wong Wong wrote a review Mar 2024
Singapore, Singapore5 contributions5 helpful votes
All good except sound from the lifts travel through our rooms. Location excellent and room could be brighter. Improve breakfast variety. Yes, need to update the hotel name from the taxi booking apps, it still show Sofitel and driver normally pick up and level 1 instead of lobby entrance
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Date of stay: March 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 4 weeks ago
Dear Wong W, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. We apology that your experience did not meet your expectations; please allow us to express my sincerest apologies. We strive to provide exceptional service experiences to each customer; your feedback has been relayed to the relevant departments. And we will follow up on your feedback and continuously improve them. We appreciate your sharing your precious opinions, and hope that you will give us the opportunity to serve you again in the future. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dion Ravinder Theodeus Subroto wrote a review Feb 2024
Jakarta, Indonesia2 contributions
The location of the hotel is very good. The hotel service is very nice, and we can enjoy the stay in this hotel.The hotel staff is very nice and helpful. Unfortunately, the heater is not work properly so the room is still cold.
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Date of stay: February 2024
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 3 Mar 2024
Dear theodeuss, We very much appreciate your comments regarding your stay at the Radisson Collection Hotel, Hyland Shanghai. It is always a pleasure to receive positive feedback. I will share your comments with our team.And Your feedback on the heater is very important to us. We will continue and strive to improve.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hcarri852053 wrote a review Feb 2024
1 contribution
Average hotel. Evening meals average much better out of the hotel. Cannot comment on breakfast. Bar never opens during our stay so we used the one at the hotel nearby which was great. Rooms perfect bed … amazing sleep. Good views from the room.Cleaners fantastic.. rooms kept spotless. Concierge not great couldn’t/wouldn’t help with information on planning trips. So we asked at another hotel. Asked to book another room for a family member to stay and price extortionate got cheaper on line, staff on check in desk quite rude about it! So booked online would not have booked the 2nd room for family member if we were not staying there! Check out others properties around. But it does have nice views and quiet rooms with comfortable beds.
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Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 26 Feb 2024
Dear hcarri852053, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We will review the service process and retrain our staff, and strive to provide customers with a warm and comfortable living environment and warm and caring service.If you have any comments or suggestions about our services, please feel free to email us at rchs@rc-hyland.com. We will attend to your feedback as soon as possible. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fperre652704 wrote a review Feb 2024
Ile-de-France, France1 contribution
Very pleasant and polite staff, but not trained enough to comply with European standards and opening hours for bar and restaurant. Lighting of the room is a bit too dim and trolley luggage is not prepared by default you have to ask for it. The breakfast is really low quality: all food has the name but you still look for a « real home » taste.
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Date of stay: February 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Radisson Collection Hyland Shanghai, 其他 at Radisson Collection Hotel, Hyland Shanghai
Responded 26 Feb 2024
Dear fperre652704, Thank you for taking the time to tell us about your experience at the Radisson Collection Hotel, Hyland Shanghai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We will continue and strive to improve.If you have any comments or suggestions about our services, please feel free to email us at rchs@rc-hyland.com. We will attend to your feedback as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Radisson Collection Hotel, Hyland Shanghai
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$791 - HK$1,112 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海索菲特酒店, 上海索菲特, 上海索菲特海仑宾馆, sofitel shanghai hyland hotel shanghai, accor shanghai hyland, sofitel hyland shanghai, shanghai sofitel
FORMERLY KNOWN AS
Sofitel Shanghai Hyland
LOCATION
ChinaShanghai RegionShanghaiFuzhou Lu (Fuzhou Road) / Huangpu / Puxi (Downtown Shanghai) / People’s Square
NUMBER OF ROOMS
383
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RADISSON COLLECTION HOTEL, HYLAND SHANGHAI HK$689 (H̶K̶$̶2̶,̶0̶2̶9̶) - Updated 2024 Prices & Reviews - China

Frequently Asked Questions about Radisson Collection Hotel, Hyland Shanghai
Which popular attractions are close to Radisson Collection Hotel, Hyland Shanghai?
Nearby attractions include Henderson celebrity Shopping Center (0.4 km), Shanghai Fuzhou Road Cultural Street (0.3 km), and M&M's World (0.5 km).
What are some of the property amenities at Radisson Collection Hotel, Hyland Shanghai?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Collection Hotel, Hyland Shanghai?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Radisson Collection Hotel, Hyland Shanghai?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Collection Hotel, Hyland Shanghai?
Yes, a parking garage is available to guests.
What are some restaurants close to Radisson Collection Hotel, Hyland Shanghai?
Conveniently located restaurants include Yang's Fried-Dumpling (Ningbo Road), Yershari Xinjiang Food (Yelixiali), and Epices & Foie Gras.
Are there opportunities to exercise at Radisson Collection Hotel, Hyland Shanghai?
Yes, guests have access to a fitness centre and locker rooms available in the fitness centre during their stay.
Does Radisson Collection Hotel, Hyland Shanghai have airport transportation?
Yes, Radisson Collection Hotel, Hyland Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Collection Hotel, Hyland Shanghai located near the city centre?
Yes, it is 0.6 km away from the centre of Shanghai.
Are any cleaning services offered at Radisson Collection Hotel, Hyland Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Collection Hotel, Hyland Shanghai offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.