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Guoman Hotel Shanghai

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Traveller (106)
Room & Suite (24)
Dining (1)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Indoor pool
Shuttle Bus Service
Non-Smoking Hotel
Sauna
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Good to know
HOTEL STYLE
Classic
Quiet
HOTEL CLASS
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Reviews (232)
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93 results
Traveller rating
26
42
15
5
5
Traveller type
Time of year
LanguageEnglish
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26
42
15
5
5
Show reviews that mention
All reviews changfeng park breakfast buffet convention exhibition center shopping mall wifi worked well large hotel room decor five nights lovely hotel would definitely stay here again comfortable beds amenities china kfc taxi conference subway
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1 - 5 of 93 reviews
Reviewed 22 October 2018

This is a fairly typical large hotel in terms of architecture and amenities. The rooms are pleasant and spacious. The shower takes a bit of working out but once you decode it, the results are good. We were at an event held in the hotel...More

Date of stay: October 2018
Thank ireland_timothy
Response from Guoman-GM, 总经理 at Guoman Hotel ShanghaiResponded 26 October 2018

Warmest greeting from Guoman Hotel Shanghai. First of all I would like to express my sincere appreciation for your visits in our hotel.It's great to receive your comments. Your feedback is extremely valuable and I will share with my team members. Everything we did is...More

Reviewed 13 October 2018 via mobile

Come for a business meeting at the convention Centre close by , this is a plus as only 10 walking away. Located next to a shopping mall and a park / lake. The decor is modern and people working there half does not understand English...More

Date of stay: October 2018
Thank 69tiger888
Response from Guoman-GM, 总经理 at Guoman Hotel ShanghaiResponded 18 October 2018

Warm greetings from Guoman Hotel Shanghai! Appreciate your feedback and please accept my sincere apology for the unpleasant experience you encountered in our hotel Leisure Club. This is definitely not the way we treat our customer and we always prioritize all valuable comments to improve...More

Reviewed 17 July 2018

the guoman hotel is nice enough, but they have a few electrical features that are not working properly: a speaker for the television in the bathroom that starts to function at full volume all of a sudden, a keypad that needs to be reprogrammed on...More

Date of stay: June 2018
Thank Guillaume M
Response from Guoman-GM, 总经理 at Guoman Hotel ShanghaiResponded 23 August 2018

Dear guest, We appreciate your time in providing us with a detailed feedback and we regret to your unsatisfying experience for the room facilities during your stay in Guoman Hotel Shanghai, Your comments on electric features were noted with top concern and we have shared...More

Reviewed 25 May 2018 via mobile

The hotel is just a short walk from the Shanghai Convention & exhibition center. The room was very comfortable with very nice amenities. Clean and wi-fi worked well. The restaurants are nice. Breakfast buffet offered a fairly good selection. The best part of our stay...More

Date of stay: May 2018
Thank Stefanie C
Response from Guoman-GM, 总经理 at Guoman Hotel ShanghaiResponded 13 June 2018

Dear guest, we appreciate you taking the time to leave detailed feedback. It's always the best thing knowing how a customer spent an enjoyable moment here at our hotel and we look forward to your coming back again.

Reviewed 9 April 2018

The rooms are large and complete with all the services and amenities you will need for a long stay. We stayed for five nights. The breakfast is of sufficient variety and the Chinese restaurant upstairs is very good. Language is a bit of an issue...More

Date of stay: April 2018
Thank elfin27
Response from Guoman-GM, General Manager at Guoman Hotel ShanghaiResponded 20 April 2018

Dear guest, we are glad to receive your comment and noticed that you had enjoyed a comfortable stay with us. Guest satisfaction is always our first priority. And also please rest assured that the necessary English training will be given to all of our staff...More

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Questions & Answers
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dexterchong67
26 February 2017|
AnswerShow all 2 answers
Response from Guoman-GM | Property representative |
Dear guest, we have shuttle bus service to Hongqiao Intational airport, and metro station, where you can take the metro to Pudong International airport. If you would like us to arrange limousine service to the airports, we... More
1
Vote
Jovitamin
22 July 2016|
Answer
Response from Jeshawn | Reviewed this property |
There is a pond and park just across the road from the hotel but I don't remember seeing any golf courses nearby. I may be wrong but I just don't know of any. Sorry...
0
Votes
Room Tips
"There are some nice views of the park which are worth asking for."
ireland_timothy
21 Oct 2018
Read review
"Facing lake"
elfin27
8 Apr 2018
Read review
"Pick up snacks at a grocery store before you arrive. Much cheaper outside the hotel."
pprudy
21 Dec 2017
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"Get a room looking over the lake."
IanF24
11 Nov 2017
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PRICE RANGE
US$85 - US$200 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiChangfeng Park
NUMBER OF ROOMS
442
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