InterContinental Shanghai Jing'An

InterContinental Shanghai Jing'An

No.500 Heng Feng Road, Jing An District, Shanghai 200070 China
Christmas Eve Dinner at Intercontinental Puxi
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Panorama of the Club Double Room at the InterContinental Shanghai Jing'An
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About

4.5
#52 of 2,569 hotels in Shanghai
4.0 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Housed in two sleek glass buildings straddling a towering commercial structure in downtown Shanghai, InterContinental Shanghai Jing'An is the first international luxury brand hotel in Shanghai’s Zhabei district, a fast emerging premier commercial and business area. With more than 3,125 square meters of state-of-the-art venues it has one of the most extensive allocations of facilities for conferences and social events in the west of Shanghai's Huangpu River.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Wifi
Sauna
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
ATM on site
Butler service
Doorperson
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Art Deco Style
Modern
Languages Spoken
Chinese
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

No.500 Heng Feng Road, Jing An District, Shanghai 200070 China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Pu Dong Airport
35.4 km
See all flights
Hongqiao Airport
12.3 km
See all flights
Shanghai Railway Station
9 minShanghai Metro
2,201Reviews20Q+A100Room tips
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Detailed Reviews
STAR wrote a review Feb 2022
4.0 of 5 bubbles
On my birthday last year, under the reservation of my boyfriend, we went to this hotel together, and I have to say it was a very good memory. The reason why I choose this hotel is because I have always trusted InterContinental hotels, and I will always choose InterContinental wherever I travel. The experience of this trip made me trust InterContinental even more. We checked in in the afternoon, the front desk supervisor served us very kindly, recommended the food near the hotel for us, and answered our questions about the usage time of the facilities in the hotel in great detail. After that, we went to enjoy the afternoon tea at the hotel, a little sweet is not for me, but my boyfriend liked it. Then in the afternoon, we strolled around the hotel. I have to say that the location of the hotel is good. There are many shopping malls. This is the most attractive place. You can buy everything you want, in all grades and prices. After dinner with friends in the evening, we returned to the hotel, I would like to say that the view from the room is really good, with a very beautiful night view of Shanghai. I remember sitting by the windowsill for at least 15 minutes that night to enjoy the view. The facilities in the room are very complete, the sanitation is really good, and the area is very large, which is very suitable for family travel and other activities. Another thing that makes me very happy is that the hotel's transportation is very convenient, it is very close to Shanghai Railway Station, and it takes about ten minutes to walk to the subway station. If, when can I go back to Shanghai, I think this will be my first choice.
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Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: Choose a room on a high floor, you won't regret it!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
krystjan1 wrote a review Apr 2021
5.0 of 5 bubbles
Beautiful hotel conveniently located to many parts of Shanghai visitors will want to go, close to major arteries to cut down on travel time.

Property is in excellent condition, gym had everything, pool was in good condition. Rooms were very well appointed and bed was fabulously comfortable. The view from the higher floors isn't 'iconic Shanghai' but very nice nonetheless.

Staff were very courteous and breakfast was very well prepared with a nice selection. Highly recommend the Jing'an Intercon and will definitely be back.
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Date of stay: April 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Suites on the 31st floor are very nice!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cindy wrote a review Jul 2020
Shanghai, China
5.0 of 5 bubbles
I booked two nights of the Club Intercontinental Premium Room and they provide service in the Club Lounge. When I went there, the managers stood up and welcomed me with smiles on their faces. The atmosphere there was good for studying and working, because it was quite. The environment was very luxuries and attracting. The club managers gave us a great service. I appreciated for the service that Stone, Guji and Bunny gave me. When I was leaving the lounge, they chatted with me and wished me had a great time in Shanghai. The recommended me some great tourists to visit and some bars for us to go after dinner. I had a good time there and I will definitely visit the Club Lounge again.
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew L wrote a review Aug 2023
Glasgow, United Kingdom
1.0 of 5 bubbles
Checked in for a four night business stay and immediately noticed how hot and stuffy the cavernous lobby area is.
Check-in process seemed to take forever and had a disorganised feel to it as if there was no proper oversight or management.
The hallways are dingy and when I got to my room I was appalled at the damp smell and atmosphere. The aircon, phone, bedside lamp and bathroom tap didn’t work properly.
I requested a room change and the surly receptionist assigned me a new one without once looking at me. New room was considerably better (had functioning taps for example) but still had a distinct damp smell.
Staff in the bar area were extremely slow and couldn’t make simple drinks that were listed on their menu.
Breakfast buffet was messy and again felt uncomfortably hot due to its first floor location.
Housekeeping staff did a good job to be fair and the laundry I put in was returned quickly in good order.
Clearly I wouldn’t advise staying here. Intercontinental need to sort their act out as this place is as bad an advert as they could have.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Just stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Breeze wrote a review Jan 2024
+1
3.0 of 5 bubbles
Check in service is good and Coco Wang helped a lot to arrange the room. The room and facility is quite old and there is no plug / USB besides the bed it’s quite inconvenient.

The breakfast is a disaster, too many guests and it is quite messy, filthy, and the food quality is awe full. The staff are not happy and I don’t see any energy but just tired. The management sells the vouchers to attract the neighbors therefore lots is load comes on the weekend. The service quality quite ruins Intercontinental brand.

One stay is enough and won’t consider to stay again.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Made_In_London wrote a review Jan 2024
Beijing, China
+1
1.0 of 5 bubbles
Recently stayed at the InterContinental Shanghai Jing'An, and it was truly disheartening.

Poor Reception Attitude: The hotel's reception needs an overhaul in terms of attitude. Communication lacked politeness and professionalism, leaving a sour taste from the start.

Dilapidated Rooms: The rooms were surprisingly old and run-down, falling short of the expected InterContinental standards. A significant letdown that affected the overall experience.

Lack of Atmosphere: The absence of an atomizer created a lifeless ambiance, making the place feel like a ghost town. A little attention to detail could go a long way in improving the overall atmosphere.

Subpar Customer Service: Terrible customer service prevailed throughout the stay, marked by a lack of attentiveness and a disinterest in guest satisfaction.

Ineffective Doormen: Even the doormen failed to contribute positively to the experience. Their lack of usefulness further added to the disappointment.

In conclusion, the InterContinental Shanghai Jing'An did not meet the expected standards, and there are undoubtedly superior options in Shanghai. A rather disappointing stay, and I would recommend exploring alternatives for a more satisfying experience.
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Date of stay: January 2024
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: There are undoubtedly far better options available in Shanghai than the InterContinental Shanghai...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JPvH63 wrote a review Nov 2020
5.0 of 5 bubbles
Very pleasant stay. Has been couple of years but service has improved much from my last visit. Now days the second tower has become Indigo Hotel (also IHG) but main restaurants, gym, swimming pool and club lounge are still in the main building.

Very clean and safe in the Covid nightmare can well recommend a stay.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JZ891 wrote a review Dec 2022
2.0 of 5 bubbles
Nothing really exceeded my expectations and so many small things can be improved here. A few examples:

1. When I arrived the doorman was sitting inside and doing nothing. Didn’t even come up and help me with the luggage. Just pointed me to go to the check in desk myself.

2. Bathroom toilet has mechanic issue and when I told the staff about it their first response was that I don’t know how to use it.

3. Breakfast was served at the restaurant on 1st floor and it’s basically freezing every morning.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
UliA3 wrote a review 3 Jul
Beijing, China
5.0 of 5 bubbles
Excellent rooms. Clean. Well maintained. Breakfast is delicious however quite crowded. Location can't be beat. 8 min walk from the train station. Close to all areas of the city center. General Manager Will has a great team providing an excellent experience.
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Date of stay: June 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
stephens1st wrote a review Jul 2023
UK
2.0 of 5 bubbles
What has happen to my favourite hotel in Shanghai ? I’ve stayed at this hotel many times over the past 15 years. The service, rooms and business lounge were exceptional. Now it’s a poor relation to the rest of the Intercontinental group. Waited an age to check in as only one member of staff in the desk. My welcome drink was offer in a paper cup as I wanted to take it to my room. The club lounge isn’t open from breakfast. In the evening the lounge staff don’t speak English and it took me 15 minutes to get some red wine as they couldn’t open the bottle! The food was almost none existent.
Rooms were tied and needed attention. On the positive side, breakfast was good in the main restaurant. Sorry but next time I’m in town, I will visit a sister hotel
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheglobalCEO asked a question Jun 2020
Wahroonga, Australia124 contributions49 helpful votes
Is there steam room and sauna facility with hotel stay.
Answer from peterli2018
36 contributions48 helpful votes
in between Hanzhong Metro and Shanghai Railway Station Metro, either one within walking distance
Jilly2715 asked a question Apr 2018
Oakland, New Jersey30 contributions9 helpful votes
HI, I' m wondering if this hotel has tennis courts on the property Thanks
Answer from Michel B
Wesley Chapel, Florida95 contributions34 helpful votes
No sorry
bikeexplorer164 wrote a tip Mar 2024
Penang, Malaysia36 contributions3 helpful votes
3.0 of 5 bubbles
"If you look for lounge access, make sure to check the latest lounge services!"
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Made_In_London wrote a tip Jan 2024
Beijing, China8 contributions
1.0 of 5 bubbles
"There are undoubtedly far better options available in Shanghai than the InterContinental Shanghai Jing'An. I would recommend exploring other"
Read full review
Andrew L wrote a tip Aug 2023
Glasgow, United Kingdom25 contributions34 helpful votes
1.0 of 5 bubbles
"Just stay somewhere else"
Read full review
Ming Yiu Claren... C wrote a tip Jun 2023
2 contributions
1.0 of 5 bubbles
"Avoid picking this hotel unless all you care is price, hardware and NOT services"
Read full review
Cruiser60515183183 wrote a tip Jun 2023
Singapore1 contribution1 helpful vote
1.0 of 5 bubbles
"Start smoking!"
Read full review
Not the right property for you?
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PRICE RANGE
HK$1,062 - HK$1,312 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental shanghai puxi hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Shanghai Railway Station / Jing'an
NUMBER OF ROOMS
424
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCONTINENTAL SHANGHAI JING'AN HK$937 (H̶K̶$̶1̶,̶1̶5̶6̶) - Updated 2024

Frequently Asked Questions about InterContinental Shanghai Jing'An
Which popular attractions are close to InterContinental Shanghai Jing'An?
Nearby attractions include Shanghai International Eyeware City (0.8 km), Jade Buddha Temple (0.9 km), and M50 Creative Park (1.1 km).
What are some of the property amenities at InterContinental Shanghai Jing'An?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at InterContinental Shanghai Jing'An?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Shanghai Jing'An?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Shanghai Jing'An?
Yes, parking is available to guests.
What are some restaurants close to InterContinental Shanghai Jing'An?
Conveniently located restaurants include The Commune Social, CAGES Bar and Sports, and Social (The St. Regis Shanghai Jingan).
Are there opportunities to exercise at InterContinental Shanghai Jing'An?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does InterContinental Shanghai Jing'An have airport transportation?
Yes, InterContinental Shanghai Jing'An offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Shanghai Jing'An?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Shanghai Jing'An offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to InterContinental Shanghai Jing'An?
Many travellers enjoy visiting Jing'an Temple (2.6 km), Shanghai Temple Of the Town God (Chenghung Miao) (4.2 km), and Shanghai Former Provisional Government Site of the Republic of Korea (3.6 km).
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