We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
No.366 Shi Men Yi Road, Jing'an District, Shanghai 200041 China
E-mail hotel
Booking.com
eDreams
Agoda.com
Vio.com
Etrip
Trip.com
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (894)
Room & Suite (199)
Dining (117)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more

About

#23 of 5,045 hotels in Shanghai
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Located in the bustling Jing’an District of Shanghai and the city's trendy Nanjing West Road, The Middle House is the newest addition to Swire Hotels’ renowned The House Collective, offering 111 luxuriously designed guest rooms and 102 serviced residences for discerning world travellers. Enlisting Italian designer and architect Piero Lissoni to bring his signature mix of bold lines and clean silhouettes into every detail, The Middle House offers many unique features, including an expansive outdoor space with terraces that provide an elegant and calm oasis amidst the dynamic backdrop of one of Asia's most sophisticated cities.The Middle House also presents a mix of cuisines and dining options with three gourmet restaurants and bars including Cafe Gray Deluxe, Frasca and Sui Tang Li. MI XUN SPA | THE LAB | SHOP features a beautiful heated indoor swimming pool, 24-hour gym facilities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Internet
Hot bath
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Car hire
Business Centre with Internet Access
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Currency exchange
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Allergy-free room
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Laptop safe
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Romantic
Languages Spoken
Chinese
693Reviews1Q+A36Room tips
Traveller rating
  • 662
  • 17
  • 4
  • 3
  • 7
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
AMY S wrote a review Dec 2022
1 contribution
Booked this hotel for new year eve, due to shortage of staff( still charged almost 3000rmb per night), the hotel refused to make add on bookings. Got this info until I called the hotel, no one reached me to state the situation. Guest relations “Sally” has terrible attitude and just asked me to cancel my booking through ctrip, not bother to explain or at least say sorry about it. Understand that due to Covid, many hotels are facing the shortage of staff, but middle house refused to show what a “five star hotel” should do.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Mark Passmore, General Manager at The Middle House Shanghai
Responded 4 weeks ago
Dear AMY S, Thank you for taking the time to share with us your valuable feedback and we would like to sincerely apologize for the experience you had when engaging with us. Our Director of Guest Experience, Jacqueline Mocatta has been trying to reach out to you to discuss this further via telephone. I would very much like to personally assist and resolve your issue. If you would be able to share a means to contact you we would very much like to ensure that this is not the last sentiment you have of our house; my email address is DenisKrupp@swirehotels.com. We do hope to have the chance to welcome you to The Middle House and once again extend our sincere apologies for this experience under challenging circumstances which may impacted your festive celebrations. Sincerely, Denis Krupp Hotel Manager The Middle House
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andy-and-Becky wrote a review Aug 2022
Shanghai Region, China22 contributions10 helpful votes
+1
Hotel's Favourite
There are so many good things to say about The Middle House that this short review could easily become the length of a novel.  First off, for several years now we have treated ourselves to 5-star stay-cations in Shanghai once or twice a year.  We have stayed in some wonderful places and we always look forward to the 5-star service we receive on these stays.  Without any hyperbole, The Middle House has broken the star system.  If some of these other places can claim 5 stars, then a new 8-star category should be created for The Middle House.  It is, hands down, the best hotel experience we have ever had. The hotel – An unassuming building from the road, it has absolutely beautiful décor.  From the gorgeous chandelier upon entrance, to the bamboo inspired walls to the layout and furnishings in the rooms.  Top notch all around. The location – In the past we have usually stayed at hotels that allow for Bund or Pudong skyline views which is one reason it took us so long to stay at The Middle House.  Those views were not missed in the slightest.  It was actually refreshing to get to see a different skyline and enjoy the hustle and bustle of the West Nanjing area.  Plenty of shops and restaurants in the area and lots of places to just stroll around and take in the sights. The service – This is where The Middle House goes from 5-stars to 8-stars.  Staff were not just helpful, they anticipated everything we might need/want.  Fanny and Sally were unbelievable.  They helped us book our Pawcation stay (in celebration of our rescue dog Snickers’ 8th birthday) and prepared so many surprises in our room for both him and us.  Once we arrived, Jacqueline, Peter, Edwin and the entire staff continually checked in on us and Snickers making sure we were enjoying our stay.  Coming inside from walks, front desk staff we hadn’t even met would greet us by name and wish Snickers a Happy Birthday!  The restaurant, both in the hotel and Frasca in the residence building next door, were wonderful.  Even with so many restaurants in the area, we never ate outside of the hotel.  The people working at The Middle House are proud members of the hospitality industry and they know their craft extremely well.  We have never experienced such exceptional service anywhere in the world. If you’re going to stay anywhere in Shanghai – stay at The Middle House.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Sharon O wrote a review Oct 2022
Shanghai, China130 contributions71 helpful votes
I recently booked this hotel as a surprise 'staycation' for my partner's birthday. I contacted the hotel a couple of times before our stay, asking for location details, breakfast details (we are both vegans) and also mentioning that this was a surprise for his birthday. Each time, I received a prompt, detailed response, super helpful. When we arrived to check in, we were greeted so warmly, even on the elevator up to the room, we received a 'happy birthday!' As we walked into the beautiful room (with a fantastic view), we were met with balloons, birthday cake & fruit, a card and a beautiful gift of a scented candle. I honestly couldn't believe this effort and my partner was astounded! We stayed for 2 nights, and the room was the height of luxury: large, comfortable bed, fantastic shower, awesome blue tooth speaker, complimentary mini-bar. And what a great city view! Breakfast is a la carte and the staff were fantastic at understanding our vegan requirements - we had lovely sourdough toast with avocado, grilled tomatoes & potatoes, fresh juice, coffee with oat milk and fruit. So tasty & filling. We didn't eat dinner at the hotel, but later discovered that they offer vegan options too! We took full advantage of the great swimming pool, sauna & steam room, and also (as it was the moon festival) a trip to the roof garden to look at the moon. I cannot praise this hotel highly enough, the standard of service, the amenities, the design - just fantastic!
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Claire J wrote a review Oct 2022
5 contributions
We had an amazing stay with Jacqueline and her team at The Middle House. Mia greeted us warmly when we arrived and set the tone for our stay beautifully. We have a 2 year old who was very excited to find his own bed, a ball pit, a new teddy and some toy cars in the room upon arrival! All the exciting new toys were amazing for us too as we could relax whilst he played. Despite the hotel being nearly at capacity for the holidays, it never felt crowded and the service was just as exemplary as it always is. We enjoyed delicious breakfasts on the terrace at Café Grey and had a wonderful dinner at La Frasca, their Italian restaurant. The pool was also quiet enough for a relaxing read, some uninterrupted laps and our son absolutely loved playing in the bubbles in the warm pool. A truly relaxing and luxurious gem in the heart of downtown Shanghai. Until next time…
Read more
Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Livy wrote a review Sep 2022
Beijing, China4 contributions7 helpful votes
My friend and I stayed here for 3 nights. On the second night there was a huge bug so we switched to anotehr room with same layout at 4th floor. The hotel manager offered us free breakfast as an apology. While there's no bug in the second room but the shower went wrong...it took 5-10min to run hot water and the temperature was not stable. Water pressure is much lower. In general I'm not very satisfied with the stay. You can easily find a hotel with more stable room quality when stay in Jing'an. Pros: great location, decent bar and stylized decoration.
Read more
Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Yvan D wrote a review Aug 2022
1 contribution
+1
I stay in The Middle House every time when I am in Shanghai, Here makes me feel like home. The house located in the heart of Shanghai, walking distance to many main shopping malls and Jingan Temple. If you have no idea of what to eat in the morning, Cafe Gray Deluxe offers you the best breakfast menu, it includes many western and Chinese breakfast dishes, and they are really tasty 😋 The restaurant Frasca is one of my favorite Italian restaurant in town, if you are looking for fancy chinese cuisine, Sui Tang Li will be your best choice! At night , starting your Shanghai night life with a house- signature cocktail in Cafe Gray Deluxe will be amazing! The House staffs are really warm and friendly, they always concern me about my staying in house. I will recommend you to stay in the Middle House when you’re in Shanghai, because you will feel home, not in hotel. 镛舍是我每次前往上海的首选。镛舍的装潢很有特色,古典东方气质下难掩西式浪漫,琳琅满目的艺术品让人仿佛置身美术馆。 镛舍有几家餐厅是我的心头爱,意大利餐厅Frasca是我午餐的首选,homemade 提拉米苏是我心中的沪上最佳;随堂里也是上海鼎鼎有名的精致中餐,菜单时常推陈出新,总会带给我惊喜! 居舍前台很有礼貌,有问必答,也时常问候我住的怎么样。我一点都没有觉得我像一个游客,却像在家一样自在、温暖。
Read more
Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Mark Passmore, General Manager at The Middle House Shanghai
Responded 20 Nov 2022
Dear YvanDeng, Thank you for your lovely review, sharing all your great experience during your so far last stay for this year at The Middle House. We wish you an amazing time on the other side and cant wait to catch up once you back from your adventurous trip. All the best for both of you! Mark Passmore General Manager The Middle House Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fengsw wrote a review Jul 2022
London, United Kingdom2 contributions
I live right across the street but would just pop over for a staycation every once a while. Well organized room, delicious food options, attention to details, friendly staff… so many reasons for one impromptu visits after another! It is a very special place that makes you feel taken care of. Not all premium hotels can deliver this but Middle House actually makes an effort to tend to your every need. Talk to Mia at the front desk as she might give you a very pleasant surprise!
Read more
Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Mark Passmore, General Manager at The Middle House Shanghai
Responded 17 Aug 2022
Dear fengsw, Trust you reached London safely and have started to settle in well. We were very happy seeing you lately twice before you decided to move to Europe for a new adventure. We will be looking forward seeing you on your next family visit and wish you all the best for the upcoming semester. Best regards, Denis Krupp Hotel Manager The Middle House Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xinguang Chen wrote a review Jul 2022
5 contributions
The Middle House, like other House collectives, always gives you a sense of home. Located in the busy business district of the city center, the hotel offers an excellent place for you to take a deep breath after an exhausting long day. Thanks Edwin for the warm service. I look forward to coming back soon!
Read more
Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Mark Passmore, General Manager at The Middle House Shanghai
Responded 17 Aug 2022
Dear chenxg13, Great to hear our houses are considered your home away from home. We do things a little different here and can only thank you for having noticed. We do look forward having you back in the not too distant future. Reach out to Edwin and you will surely be in best hands. Warm regards, Mark Passmore General Manager The Middle House Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter Benson Lee wrote a review Jul 2022
Australia12 contributions
Thanks to the amazing Middle House team and Peter for taking care of us during our recent stay. Always enjoy our stay here and making us feel relax at home. They always remember our preference and deliver exceptional service.
Read more
Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Mark Passmore, General Manager at The Middle House Shanghai
Responded 18 Jul 2022
Hi Pete83, It was great having you during your recent staycation with us. We trust you had a fab time with all your friends that joined. We cant wait seeing you in the coming weeks around, Peter and many other familiar colleagues will be happy to see you again! Best regards, Mark Passmore General Manager The Middle House Shanghai
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lily wrote a review Jun 2022
9 contributions
+1
I would say this is definitely my best experience & top choice every time if any anniversary. It is My husband birthday today and we are here for family trip again. And as always, it feels great since the first step into Middle house, and cheered by great manager Denis Krupp, who is so nice , not only always being so considerate and caring , but also enthusiastic and sincere to everyone passing by. I have be said hello many times since we first came here, and it’s always nice to see people sincerely loving his work and doing it well, which you can feel and tell just by the face the tone they talk. Also I could not express more appreciations to Mia Wang, she’s quite a passionate girl which always feel like an old friend. She has been so sweet to our daughter and now she has grown up as a shy girl but always happy to hug “sister Mia”. Great to have her in our journey. Even if she’s off work, still always available to support any questions. We sincerely love our experience here and be grateful for the nice feelings and service of great team in middle house ! You should always give it a try if you wanna stay around Nan Jing west road ! 非常好的体验 每次都像回家 感谢Denis经理,高大帅气的德国帅哥 还有阳光开朗的Mia小美女,服务超贴心! 前台小哥哥们也非常主动帮助 每次特殊节日都会来的地方 充满快乐和惊喜!
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
US$293 - US$344 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an / Shimen Er Lu (Shimen Second Road)
NUMBER OF ROOMS
213
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE MIDDLE HOUSE SHANGHAI - Prices & Hotel Reviews (China)

Frequently Asked Questions about The Middle House Shanghai
Which popular attractions are close to The Middle House Shanghai?
Nearby attractions include Jing'an Sculputure Park (0.5 km), HKRI Taikoo Hui (0.03 km), and Shanghai Wujiang Road Entertainment Street (0.2 km).
What are some of the property amenities at The Middle House Shanghai?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Middle House Shanghai?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Middle House Shanghai?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Middle House Shanghai?
Yes, free parking is available to guests.
What are some restaurants close to The Middle House Shanghai?
Conveniently located restaurants include Yang' s Fry-Dumpling(Wujiang Store), Starbucks Reserve Roastery Shanghai, and Lillian Bakery (Wujiang Road).
Are there opportunities to exercise at The Middle House Shanghai?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Middle House Shanghai have airport transportation?
Yes, The Middle House Shanghai offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Middle House Shanghai?
Yes, dry cleaning and laundry service are offered to guests.
Does The Middle House Shanghai offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Middle House Shanghai?
Many travellers enjoy visiting Jing'an Temple (1.8 km), Shanghai Temple Of the Town God (Chenghung Miao) (2.8 km), and Shanghai Former Provisional Government Site of the Republic of Korea (1.8 km).