Primus Hotel Shanghai Hongqiao

Primus Hotel Shanghai Hongqiao

No.100 Lane 1588 Zhuguang Road, Qingpu District, Shanghai 201702 China
Traveller (350)
Dining (116)
Room & Suite (22)

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About

5.0
#13 of 2,568 hotels in Shanghai
4.5 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.8 of 5 bubbles
Value

Primus Hotel Shanghai Hongqiao is an ideal luxury hotel of Greenland World Center Hotels. The hotel provides 393 stylish rooms and various choices on food & beverage that blends All Day Dining, Executive Lounge, Italian and Chinese Restaurant. Well-appointed Gym, SPA and entertainment facilities.The 1,200 m²pillar-less grand ballroom and 11 function rooms are able to meet different business needs.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Business
Family
Languages Spoken
English, Chinese, German
774Reviews6Q+A8Room tips
Traveller rating
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Detailed Reviews
RDLK_CN wrote a review Aug 2022
Frankfurt, Germany69 contributions6 helpful votes
+1
5.0 of 5 bubbles
The Location:
The hotel is conveniently located in Hongqiao area next to the Shanghai Exhibition Center (CIIE etc.) and the large new Greenland Shopping Mall. From the airport Hongqiao app. 10 minutes by taxi and also easy reachable by subway. From Pudong Airport app. 1:30 hrs and from downtown (The Bund) app. 45 to 60 minutes, depending on traffic

The Hotel
Extremely well managed upmarket business and leisure hotel which is truly very well organized. The hotel is relatively new and extremely well maintained. Overall the public areas and rooms are very clean. The lobby is very nice designed and pleasantly different compared to other luxury hotels. It features a nice bar within a "water area" and at the time of my visit a Porsche showcar parked in the water as an eye catcher. It also has a Nespresso Bar directly in the lobby in case a quick coffee on the run is the best option. I personally think this is also a nice idea.

The Rooms
During my stay I decided to stay in the suite which is a very nice room featuring a modern design. The room has a separate large living and working room, guest bathroom, bedroom and master bathroom. Everything was very well maintained and absolutely clean. Something I am particularly fond of. The amenities placed in the room where all of very good quality and enjoyed using them.

Staff
The staff is super friendly and attentive throughout the hotel and tries to help where they can. Most of the staff I met speaks very good English; all are fast and efficient. Check-In and Check-Out was highly efficient and all my details were on hand at arrival. The GM is from Austria what I learned and I would say you can see the attention he and the entire team pays to details. It is truly a very well run place!

Facilities
Gym and Spa deserve extra mentioning. All equipment is well maintained, latest versions and plentyfull. The pool is great for swimming, for just enjoying the water it could be a bit fresh. The club lounge sets a benchmark in terms of space and also food offerings.

Overall it is a hotel which is now on top of my preference list when staying in Shanghai! Only downside - I couldn't find any reference for airline bonus point collection nor any own customer loyalty program
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice Feng, Guest Services / Front Office at Primus Hotel Shanghai Hongqiao
Responded 15 Aug 2022
Dear Valued Guest, We very much appreciate your comments regarding your stay at Primus Hotel Shanghai Hongqiao. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staffs and I’m sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to the customer loyalty program, we would like to invite you to be our G-CARE loyalty program. Information and benefits from this program can be easily accessed through Greenland Hotel Tourism Group official website. We are more than happy to explain the program personally upon your next stay in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM of Primus Hotel Shanghai Hongqiao
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanessa R wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
We stayed at Primus Shanghai to attend the Automechanika 2023 fair, the experience was excellent, especially the attention of Juan, very safe and clean, the buffet was delicious, in fact we would repeat the experience. Beautiful hotel, highly recommended.

Pura vida desde Costa Rica
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Date of stay: December 2023
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mainzel62 wrote a review Feb 2020
Hamburg, Germany84 contributions76 helpful votes
5.0 of 5 bubbles
Rooms were big and perfect/well equipped. The breakfast was healthy, various and excellent. Also the service and the always kind and helpful staff were outstanding. Taxi-Service, Room Service etc has been very good. The Pool and Gym were perfect.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice F, 客户关系经理 at Primus Hotel Shanghai Hongqiao
Responded 28 May 2020
Dear Guests, Thank you for your review, we are delighted that you had an overall positive experience and we hope to welcome you back in the near future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter L wrote a review Mar 2024
1 contribution
5.0 of 5 bubbles
Great hotel and perfect experience.

All facilities in the hotel are for 5* including breakfast and Italian restaurant.

Rooms are spacy and perfectly equipped and clean.

Service from all employees at highest level and Mr. Danny Stam made our stay unforgettable with all his superb service and kindness!

 

Highly recommended to choose this hotel…
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pepo wrote a review Mar 2024
Barcelona, Spain1 contribution
5.0 of 5 bubbles
We had a very pleasant stage at Primus Hotel.
Special mention for Juan, Spanish man in the Reception Service in the Hotel. His attendance and service was perfect.
The hotel was great!
Rooms very wide and clean
Breakfast was amazing and with wide range of options!
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Queen wrote a review Sept 2019
Shanghai, China108 contributions1,511 helpful vote
5.0 of 5 bubbles
Primus is a big Greenland hotel, very close to NECC (National Exhibition and Convention Center). I like the lobby lounge. Its one of a kind. More like a man-made mini island with lot of waters everywhere, except the front desk. Just came out from the ADD (All Day Dining). Looks great. Many stations full of fresh cuisines, including seafood. Executive Lounge is good but room for improvement. Three four girls but looks like they don't have much to do. I like the Gym and Swimming Pool. Nothing fancy but looks clean and not over crowded.

My most favorite outlet of this hotel is The BICE (Italian Restaurant). I wrote a review about this restaurant last week and looking forward to my next visit.
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Date of stay: September 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Room with a City View
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sunil_N wrote a review Nov 2019
Athens, OH10 contributions28 helpful votes
5.0 of 5 bubbles
Eventhough we were initially disappointed to realize that this trendy hotel was about an hour away from downtown, where as tourists ,most of our interests were, we soon began to enjoy the comfort of this design hotel.
Manager Stanley was extremely kind and courteous, spoke very good English and went the extra mile to make our stay pleasurable. He was also very knowledgeable about the city, traffic etc.and gave us very good tips to make our stay here memorable.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chinamex wrote a review Oct 2019
Phoenix, Arizona20 contributions52 helpful votes
3.0 of 5 bubbles
After reading the reviews about Primus, I decided to have our team stay here instead of one of our standards when visiting Shanghai. The reviews were glowing and I had to see what we were missing. We arrived to a brightly lit cool complex--super impressed. Cool, spacious lobby. They we go to check in. A process that should take a few minutes took wayyyyyy too long. Constant checking and re-checking of passports. Finally, we got our rooms. Opened door to room and had complete darkness, no lighting whatsoever, no switch on the wall until about 10' into the entryway. Thank goodness for the flashlight on the phone. Shouldn't a room have a light on or at least a switch at the entrance?? Oh well, I thought it was a design concept that I just did not understand. So, Time to order room service. Called 10x, always busy or no answer. Called operator to call for assistance and she said that they would call back. Waited several minutes and nothing. Called Front Desk with same request and given same answer and got same result. Nothing. Called Front Desk again to complain and then after a few minutes received a callback (this is 20"--25" after I started). Ordered a caesar salad and I wanted a beer, but after my 1st 5 choices were not available (all were on the menu), I gave up and just ordered the salad. Maybe it seems that I am impatient, but is wat 10:15 when I started calling and menu said that room service closed at 10:30pm.

Internet is ok, but slow for a new, design oriented hotel. Rooms are nicely decorated and comfortable. But Primus is NOT 5-star--not because of its decor. It is definitely trendy and cool, but the level of service is abysmal for a hotel of this level. I was really looking forward to waiting a "Me Too" 5 star review, but sorry, I cannot as it is not deserved. It is a nice hotel, but overrated by guests and overrated by TA's ranking algorithm. Funny thing, on the way to the hotel a colleague commented "99% of the time, the ratings on TA are a good guide, and I agreed with him". This is 1 case where the rating is over the top. Not 5 star and not #1. Not even close.

Would I stay here again? Maybe, but definitely not go out of my way to do so. i will stick with my standards that have visited over the years in Shanghai--less flash but more substance.
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Date of stay: October 2019
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rongroth Sachathep wrote a review Sept 2019
Bangkok, Thailand88 contributions71 helpful votes
5.0 of 5 bubbles
The proximity of Primus Hotel to the Shanghai fair was the primary reason for me and my business associates to book the hotel . We had stayed in the Primus Residence the year before but the lobby design, room size and layout, and the excellent service experienced at the Primus Hotel really was of a very superior quality to many hotels I have stayed all around the world. Special word of appreciation to Mr Stanley Shao who was really helpful to all our small requests and help in making sure we had a good stay. He was always hands on to the guests needs. Also had a great time at the executive 3rd floor lounge with the full service support of Seven Li, Claire Zhang and Carrie Chen. They were also very receptive to all needs at the the lounge area which had a beautiful setting to just sit and relax. Would recommend anyone with work around this particularly location and area to stay at the Primus Hotel.
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Date of stay: September 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Serial_Journey wrote a review May 2018
Buenos Aires, Argentina109 contributions78 helpful votes
5.0 of 5 bubbles
They take care of every detail. Is really Quite, there is luxury on every detail.
The Room are big enough and her very comfortable.

The Bathroom, a place to enjoy after a long working day.
Really recommend in Hongqiao
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Date of stay: May 2018
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alice F, Manager at Primus Hotel Shanghai Hongqiao
Responded 13 May 2018
Dear Serial_Journey, thank you very much for choosing to stay at Primus Hotel Shanghai Hongqiao and sharing your great comment with us, we look forward to seeing you again soon . Kind regards Alice Feng Director of Guest Experience
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
HK$703 - HK$1,039 (Based on Average Rates for a Standard Room)
LOCATION
ChinaShanghai RegionShanghaiQingpu
NUMBER OF ROOMS
393
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PRIMUS HOTEL SHANGHAI HONGQIAO HK$766 (H̶K̶$̶9̶6̶9̶) - Updated 2024

Frequently Asked Questions about Primus Hotel Shanghai Hongqiao
Which popular attractions are close to Primus Hotel Shanghai Hongqiao?
Nearby attractions include Qibao Old Street (5.8 km), Shanghai Qibao Town (5.8 km), and Shanghai's Hongqiao Pearl Market (7.8 km).
What are some of the property amenities at Primus Hotel Shanghai Hongqiao?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Primus Hotel Shanghai Hongqiao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Primus Hotel Shanghai Hongqiao?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Primus Hotel Shanghai Hongqiao?
Conveniently located restaurants include Al Borgo, Hai Di Lao Hot Pot Restaurant, and BICE Restaurant.
Are there opportunities to exercise at Primus Hotel Shanghai Hongqiao?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Primus Hotel Shanghai Hongqiao have airport transportation?
Yes, Primus Hotel Shanghai Hongqiao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Primus Hotel Shanghai Hongqiao?
Yes, dry cleaning and laundry service are offered to guests.
Does Primus Hotel Shanghai Hongqiao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Primus Hotel Shanghai Hongqiao?
The staff speaks multiple languages, including English, German, and Chinese.
Are there any historical sites close to Primus Hotel Shanghai Hongqiao?
Many travellers enjoy visiting Ma Xiangbo Former Residence (7.9 km).
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