The PuLi Hotel and Spa

The PuLi Hotel and Spa

spacious rooms
Traveller (1752)
Room & Suite (485)
restaurant
Dining (121)
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About

5.0
#11 of 2,569 hotels in Shanghai
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
As the first luxury urban resort in Shanghai, The PuLi Hotel and Spa is centrally located in the very heart of Shanghai’s Jing’An District, between the famous Nanjing West Road and Yan’An Middle Road. The 26-floor hotel with 193 deluxe rooms and 36 top suites has a prime location close to some of Shanghai’s best business, shopping, sightseeing and entertainment areas and is accessible via a myriad of transportation options, including subway Line 2 connecting Shanghai Pudong International Airport and Hongqiao Airport, and Line 7. The views from The PuLi Hotel and Spa take in the greenery of Jing’An Park and it is conveniently located next to the multi-use development Park Place. In addition to The PuLi Hotel and Spa, Park Place is a business landmark on Nanjing West Road also comprising a premium office tower and the REEL Shanghai Department Store. The PuLi Hotel and Spa is the event venue of choice for many luxury brands and Fortune 500 companies. With numerous venues to choose from, guests can experience handcrafted services from tailor-made menus to programming assistance. Our venues include The Garden Terrace on Level 1, PHÉNIX Private Dining Room on Level 2, Meeting Room on Level 3, and a multi-functional space on Level 26, all of which can host exclusive and intimate events and gatherings for up to 150 guests. Located on the second floor of the hotel, the Michelin-starred and Black Pearl awarded restaurant, PHÉNIX, is rooted in the philosophy of “Life is about the ingredients”, presenting modern French cuisine inspired by the richness of seasonal local ingredients. Our Executive Chef has embarked on a mission to give a new life to French cuisine, by revisiting old favorites with a modern refreshing twist. PHÉNIX also features an intimate yet vibrant lounge space, allowing guests to enjoy an impressive wine and champagne selection by the glass. The 32-meter Long Bar offers abundant wine and champagne selections, sophisticated handcrafted cocktails, and refreshments. The atmosphere of the space and its outdoor terrace transforms in character and mood throughout the day. Indulge in the views across Jing’An Park and explore the extensive offerings of light breakfasts, all-day refreshments, Asian specialties, express lunch, and the famed afternoon tea. The Health Club is equipped with gymnasium, sauna, steam room, experiential showers, whirlpool, 25-metre heated infinity pool overlooking Jing'An Park as well as the inaugural UR SPA in China, which offers a series of comprehensive wellness and beauty treatments infused with a distinctly Chinese mood; Each of the five spa suites has its own bathroom and shower for single or double use.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Evening entertainment
Patio
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Wine / champagne
Walking tours
Water park offsite
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Air purifier
Bathrobes
Dining area
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Green
City View
Languages Spoken
English, French, Chinese

Location

1 ChangDe Road Jing'An District, Shanghai 200040 China
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Pu Dong Airport
35.2 km
See all flights
Hongqiao Airport
10.9 km
See all flights
Jing'an Temple
3 minShanghai Metro
5.0
5.0 of 5 bubbles6,728 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The PuLi Hotel and Spa garners acclaim for its elegant rooms, which guests find not only comfortable and spotless but also beautifully adorned with stunning views. The establishment's value is celebrated, with its luxurious accommodations and a Michelin-starred restaurant that delivers exceptional flavors. A plethora of amenities, including a sumptuous spa, chic pool, and state-of-the-art gym, receive high marks from travelers. Visitors are also enamored with the hotel's pristine cleanliness and the warm, professional service that consistently goes above and beyond. Adding to its charm is the serene atmosphere that masterfully fuses modernity with traditional Chinese elements, all set within a prime location that offers effortless connectivity to local attractions.
Location
Convenient
Atmosphere
Stylish
Rooms
Stylish
Value
Superb
Cleanliness
Meticulous
Service
Exceptional
Amenities
Top-notch

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6,728Reviews16Q+A100Room tips
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Detailed Reviews
Chi N wrote a review Feb 2020
5.0 of 5 bubbles
This review is for the concierge service, specifically a guy named Frankie that helped us during our 3-day stay there. When we got to Shanghai Airport, our luggages were missing so the airport staff gave us some estimate time when it would arrive and the number to call. When we got to Puli, we told Frankie the situation and he said he would help us call and check in with the airport. The next day, Frankie called and they said the luggage would be there. 2 days later, we still didn’t get our luggages and asked Frankie and turned out he didn’t follow up with the airport at all. It took us 4 days to get our luggages back - partly because Frankie didn’t call and check in on the airport to make sure that the luggages get there as soon as possible. Very disappointing and kind of ruined the whole experience since I didn’t have any of my clothes with me for 4 out of 5 days in Shanghai. We also asked Frankie to purchase our tickets to a museum by teamLabs. When asking if the museum is open on Monday, he assured us that it would be and that we could go on Monday. We got there and the museum was closed and imagine how we felt! Overall, the service was so below average that didn’t match what should be the service of a 5-star hotel. No attention to details and no customer focus mentality that I generally expect from a luxury hotel.
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TVDVA_ThePuLi, General Manager at The PuLi Hotel and Spa
Responded 11 Feb 2020
Dear 9chin, Thank you for taking the time provide us your feedback. Please allow me to extend my sincerest apologies for any inconveniences and discrepancies you experienced during your recent stay. I remain at your entire disposal to continue the discussion on this topic. Sincerely, Thomas VAUCOULEUR-DE VILLE D'AVRAY General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
StephaneRiviera wrote a review Aug 2021
Shanghai, China
5.0 of 5 bubbles
I was recently fortunate to spend a staycation weekend at the Puli Shanghai.

The hotel team was very friendly throughout our stay; both at the reception counter and at the restaurant. Diner and breakfast were excellent; we really enjoyed the quality of the food.

The property’s location is amazing with plenty of dining options around; we enjoyed a truly beautiful foodie weekend, all within walking distance.

A great option for your next Shanghai staycation!
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Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Jingyi J wrote a review Jun 2024
5.0 of 5 bubbles
We stayed at Puli for 11 nights while visiting family in Shanghai. We were extremely happy with our stay - the hotel was an antidote to an otherwise hectic trip with a toddler struggling with jetlag. We will come back at a heartbeat next time we are in Shanghai.

The location is great: right on top of several subway lines, across street to express bus stop that goes to key attractions in Puxi, surrounded by malls with great selection for food and shopping, great for city walk.

Service is top-notch and discreet: shout out to Zoe at front desk, who helped us research the best deals for our extended stay. Staff at breakfast were always courteous and memorized our orders after a few days. Housekeep was thorough and mini bar items were replenished daily free of charge.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Highly recommend the deluxe suit with great view of the park and well sized for a family of 3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Puli Hotel and Spa, Marketing at The PuLi Hotel and Spa
Responded 12 Jun 2024
Dear Guest, We are pleased to receive your review and learn of your unforgettable experience at The PuLi, Shanghai. Our team is always eager to pamper our guests to create moments of joy that will last forever. Your affirmation is a great encouragement to our colleagues and we appreciate the time you took to write your lovely review. We truly look forward to welcoming you back in the near future. With warm regards, Even Cai Executive Assistant Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DaisyC153 wrote a review Jan 2020
Hong Kong, China
2.0 of 5 bubbles
1. House keeping came at 9:10 AM to ask if I wanted my room to be cleaned - never have I encountered this with Ritz Carlton and they only speak Chinese ( please take a cue from W who trained their staff in basic English
2. Asked for waffles but I got pancakes for in room dining And when they delivered pancakes, no butter was provided.
3. USB cable charger next to bed - doesn’t work
4. No personal greeting when checkin despite I being a 5 time coming back to the hotel. No cold towel nor tea served for checkin.

How is this a luxury hotel? There’s barely attention to details in their way of service
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThePuLi_HotelManager, Manager at The PuLi Hotel and Spa
Responded 14 Jan 2020
Dear DaisyC153, Thank you very much for choosing the PuLi Hotel and Spa, and we are sorry for any lapses in how we havae taken care of you. We appreciate the opportunity for our Rooms Division Manager to discuss your concerns with you earlier today, and trust that the matters have been resolved satisfactorily. Wishing you continued safe travels, and we look forward to welcoming your return. Kind wishes, Bryan Loh Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cutebrian wrote a review 5 Jul
Taipei, Taiwan
5.0 of 5 bubbles
Puli’s staffs have demonstrated quality service including concierge, room cleaning, lounge, foods and luggage delivery. In other words, Puli entertains my fantasy of a Shanghai style hotel at a reasonable price. It is kind of hotel service that more than travelers could expect. Let alone Puli’s wonderful amenity of leisure that does bring travelers rather relax and luxurious experience during stay.
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Date of stay: June 2024
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Puli Hotel and Spa, Marketing at The PuLi Hotel and Spa
Responded 2 weeks ago
Dear Guest, We are pleased to receive your review and learn of your unforgettable experience at The PuLi, Shanghai. Our team is always eager to pamper our guests to create moments of joy that will last forever. Your affirmation is a great encouragement to our colleagues and we appreciate the time you took to write your lovely review. We truly look forward to welcoming you back in the near future. With warm regards, Matthieu Bertho General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristiano V wrote a review Jan 2020
Ripalta Cremasca, Italy
5.0 of 5 bubbles
I have been in this hotel many times and is totally out of the standards of 5 stars hotel.
The definition of urban resort is perfect because is a kind of refuge in the heart of town.
Room are well equipped , modern. The service is good even the should improve the level if English of employees ( considering that 95% of guest are foreigners in this hotel )
The restaurant with 1 Michelin star is in accordance with European standards and serves nice french dishes.
The concierge and the front desk manager always very kind an professional
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ThePuLi_HotelManager, Manager at The PuLi Hotel and Spa
Responded 22 Jan 2020
Dear cristianov433, Warm greetings from the PuLi, and thank you for making us your very own oasis and home over your many visits to Shanghai. We are delighted to hear of your consistently memorable experiences at the PuLi, and appreciate your kind recognition of the efforts of our team. We hope to see you again very soon, and safe travels always! Kind regards, Bryan Loh Hotel Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YING Z wrote a review Jun 2023
5.0 of 5 bubbles
The PuLi Hotel is conveniently located in the heart of Shanghai, and the surrounding area is bustling. The staff, Kira and Coco, were warm and hospitable, offering to hand out small towels at check-in, and the service was impressive. A staff member helped me press the lift when I arrived at the lift, and luggage was delivered to the door of my room. Good service is often found in the details, and I was very pleased with the service at PuLi.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angel Mao, Owner at The PuLi Hotel and Spa
Responded 29 Jun 2023
Dear Guest, We are pleased to receive your review and learn of your unforgettable experience at The PuLi, Shanghai. Our team is always eager to pamper our guests to create moments of joy that will last forever. Your affirmation is a great encouragement to our colleagues and we appreciate the time you took to write your lovely review. We truly look forward to welcoming you back in the near future. With warm regards, Magali Navarro General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeff K wrote a review Dec 2022
5.0 of 5 bubbles
As a repeat customer of Puli Hotel, our current stay set the experience to new highs. Thanks to the wonderful staff member at the front desk, Sherry, the entire process from booking to checking out was seamless.

Our two room requirements for a 6mo baby went beyond our expectations; not only helping add a baby crib and baby tub, baby accesories were a pleasant addition. She had suprised us with wonderful gifts for our wedding anniversary and wife’s birthday.

To say the least, our experience was stress free and well crafted. We are greatly looking forward to coming back and would recommend Puli to anyone looking to visit Shanghai.

As a trained professional in art and architectural design, I am always refreshed to see and experience Puli’s timeless hotel design with tasteful decor. Architects and interior designers alike are also recommended to look at the details and use of natural materials.

Jeffrey
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coral C wrote a review Sept 2023
5.0 of 5 bubbles
Holiday with children to experience the hotel, located in the center of Jing 'an Temple, a kind of quiet experience, opposite is Jiuguang department store and Rui
European shopping mall, for girls to travel shopping is very convenient
Puli's design sense with a simple Chinese style, the entry vision is very comfortable.
The room was comfortable and spacious. We checked in at 1 PM. The hotel prepared the room early and had sweet desserts. The front desk sister saw the children also thoughtful sent the bear doll...
In the afternoon, I took the children to the swimming pool for a soak, especially like their swimming pool, the children played very happy. Thank you Mia Jasmine Ryan will be back
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Puli Hotel and Spa, Marketing at The PuLi Hotel and Spa
Responded 14 Sept 2023
Dear Guest, We are pleased to receive your review and learn of your unforgettable experience at The PuLi, Shanghai. Our team is always eager to pamper our guests to create moments of joy that will last forever. Your affirmation is a great encouragement to our colleagues and we appreciate the time you took to write your lovely review. We truly look forward to welcoming you back in the near future. With warm regards, Magali Navarro General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric H wrote a review Sept 2023
Singapore, Singapore
+1
5.0 of 5 bubbles
With handcrafted luxury at the core of its service philosophy, The PuLi guest experience mark a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. The result is a distinctively unique, new and spatial guest experience which heightens discovery and brings pleasure to the senses.

Driven by an innovative spirit, Michelin-starred restaurant PHÉNIX presents the richness of flavours reimagined with an elegant twist, layered with an exquisite array of premium ingredients, spices and cooking techniques
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Puli Hotel and Spa, Marketing at The PuLi Hotel and Spa
Responded 3 Sept 2023
Dear Guest, We are pleased to receive your review and learn of your unforgettable experience at The PuLi, Shanghai. Our team is always eager to pamper our guests to create moments of joy that will last forever. Your affirmation is a great encouragement to our colleagues and we appreciate the time you took to write your lovely review. We truly look forward to welcoming you back in the near future. With warm regards, Magali Navarro General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from travelerinshanghai
Shanghai, China14 contributions20 helpful votes
Between 170-200 RMB
Answer from TVDVA_ThePuLi
Shanghai, China
Good morning, Yes we do have build in adaptors in all rooms - no need to bring your own. We look forward to welcoming you soon to The PuLi. With kind wishes, Thomas
Answer from Jan_B_Tibaldi_Puli
1 contribution1 helpful vote
Greetings from The PuLi. We recommend rollaway beds from Grand King room category onwards. Adding a rollaway bed into a Deluxe King is too tight. Thanks and best regards, Jan B. Tibaldi General Manager
puppyesther asked a question Dec 2017
Hong Kong47 contributions7 helpful votes
Do u have twin- bed room? Cheers
Answer from Jan_B_Tibaldi_Puli
1 contribution1 helpful vote
Yes indeed, we do have twin bed guest rooms
Answer from Jan_B_Tibaldi_Puli
1 contribution1 helpful vote
Yes, we do provide baby cots
Doug G wrote a tip 21 Jul
1 contribution
5.0 of 5 bubbles
"Serene, relaxing ambiance"
Read full review
Thomas W wrote a tip 11 Jul
1 contribution
5.0 of 5 bubbles
"Dress fashionably for the very distinguished crowd!"
Read full review
MarkC8888 wrote a tip Jun 2024
Rouse Hill, Australia332 contributions63 helpful votes
5.0 of 5 bubbles
"Lovely quiet hotel in a good neighbourhood in Shanghai"
Read full review
Peter F wrote a tip Jun 2024
1 contribution
5.0 of 5 bubbles
"The steam room is a must! "
Read full review
Jingyi J wrote a tip Jun 2024
2 contributions
5.0 of 5 bubbles
"Highly recommend the deluxe suit with great view of the park and well sized for a family of 3"
Read full review
Not the right property for you?
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PRICE RANGE
HK$1,804 - HK$2,311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
上海璞丽大酒店, 上海璞丽酒店, the puli hotel shanghai
LOCATION
ChinaShanghai RegionShanghaiPuxi (Downtown Shanghai) / Jing'an Temple / Jing'an
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE PULI HOTEL AND SPA - Updated 2024

Frequently Asked Questions about The PuLi Hotel and Spa
Which popular attractions are close to The PuLi Hotel and Spa?
Nearby attractions include Jing'an Temple (0.3 km), Hisamitsu department Store (0.2 km), and Shanghai Exhibition Center (0.4 km).
What are some restaurants close to The PuLi Hotel and Spa?
Conveniently located restaurants include The 1515 West, Chophouse & Bar, Summer Palace, and Calypso Restaurant & Lounge.
Are there any historical sites close to The PuLi Hotel and Spa?
Many travellers enjoy visiting Jing'an Temple (0.3 km), Shanghai Temple Of the Town God (Chenghung Miao) (4.2 km), and Shanghai Former Provisional Government Site of the Republic of Korea (2.6 km).
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