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23972 Perdido Beach Blvd, Orange Beach, AL 36561-8318
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (166)
Room & Suite (70)
Pool & Beach (37)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Individually wrapped toiletries
Updated 26/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phoenix West
Updated 26/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 58 Speciality lodging in Orange Beach
Location
Cleanliness
Service
Value
Nestled on the white-sand beaches of Alabama's Gulf Coast, Phoenix West rentals by Brett/Robinson Vacations offers relaxation and respite from the daily grind with a full-time, on-site staff. In addition to miles of beach at the tips of your toes, the Orange Beach property features large, fully furnished units -- 3 to 4 bedrooms with at least four baths, free Wi-Fi, a beachfront lazy river, a corkscrew waterslide, an indoor pool, a zero-entry outdoor pool, lighted tennis courts, hot tubs, saunas and more.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Meeting rooms
Wifi
Hot bath
Lazy river
Indoor pool
Outdoor pool
Heated pool
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Private balcony
Kitchenette
Dishwasher
Microwave
Refrigerator
Kitchenware
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
727Reviews27Q+A100Room tips
Traveller rating
  • 438
  • 156
  • 80
  • 37
  • 16
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Popular mentions
Renee61767 wrote a review Sep 2021
Haughton, Louisiana10 contributions
We spent a week at Phoenix West 2302 managed through Brett Robinson. The microwave was broken when we arrived. What do they bring? A huge one to sit on the nonexistent counter tops. Then apparently the dishwasher was pooring water to place below. Literally had a huge humidifier and a huge commercial fan blowing until the night before we left. They don't seem to think it was a big deal. We have stayed at Phoenix West before when we couldn't get one at Tourquoise and it was fine. It was handled by the owner though. I would suggest if you do have to stay at Phoenix West avoid this Condo and Brett Robinson at all cost.
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Date of stay: July 2021
Value
Cleanliness
Service
Room Tip: Stay away from PW 2302 and Brett Robinson management
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Response from Brett Robinson, Owner at Phoenix West
Responded 1 Sep 2021
Thank you so much for your review of Brett/Robinson. Reviews like these help us to adjust, and work hard to improve guests' experience. In these unprecedented times we are working in overdrive to uphold the Brett/Robinson standards. Thanks again, and be well!
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Kristie P wrote a review Jul 2021
Milford, Delaware6 contributions1 helpful vote
We stayed in condo unit 2405 and loved this location! The condo was a perfect size for our family of 8. The lazy river was my favorite thing about the condo and appreciated that they had rafts available for everyone to use. I never had to wait more than once or twice around the lazy river before one became available. Parking was usually ok unless you got back late at night- then you had to improvise. While at first I was very annoyed with the rental company for taking up the prime beach area with their rental chairs and umbrellas. we did take advantage of it the last couple days of our trip. The staff was wonderful as they continued to make their rounds and asked if you needed anything (umbrella up or down), collected your trash, and were very helpful. I haven't been to this part of the gulf coast, and was surprised by the amount of seaweed in the water, and few times I heard of someone getting stung by a jellyfish, though we are in the ocean so it should be expected. I would stay at this condo again if I travel back to Orange Beach- I really was happy with it!
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Date of stay: July 2021
Location
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Response from member_full_name, owner_reg_popup18_159b at Phoenix West
Responded 15 Jul 2021
We are excited that you all enjoyed your stay! Thank you so much for taking the time to let us know about your experience. We hope to welcome you back again soon!
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Kristy Nave wrote a review Jun 2021
1 contribution
I have rented several times from Brett Robinson and don’t normally complain but these accommodations were beyond not good. The condo had three bedrooms, one of which smelled like spoiled milk and vomit. The dishwasher wheels were broken and kept falling off and didn’t seem to clean the dishes. Our family always does one night with a shrimp boil, however the stove wouldn’t even boil a pot of water. We left it on high for over 40 minutes and water never boiled. The coffee maker took forever to brew a pot of coffee. The dishes in cabinet were not clean so didn’t want to use them since dishwasher didn’t seem to clean either. The TVs which were Dish wouldn’t work. It continually said partial signal loss or full signal loss so couldn’t even watch TV, which is needed with four little ones. (And the World Series) The furniture in den had a broken ottoman and the blinds had missing slats laying on the floor when we arrived. The screen door was off the sliding door and laying on the balcony. All of which I reported to front desk. Our family takes a trip every year to the beach and this was by far the worst place we have stayed. Definitely would not rent again.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Brett Robinson, Owner at Phoenix West
Responded 29 Jun 2021
We are so sorry to hear about your recent visit. Please allow us to look into this situation. Would you mind providing us with your contact and reservation information? Please email info@brett-robinson.com and provide: First and last name, condo building, and unit you stayed in during your trip. We hope to hear from you soon.
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Briana W wrote a review Jun 2021
Dora, Alabama4 contributions1 helpful vote
The hotel is nice, beautiful, spacious, pools are fun, and easy access to the beach. The people we rented the room from CHANGED THE CODE AND WE GOT LOCKED OUT! I have a three year old son and we were locked out for 30 minutes until we could get someone on the phone to help us with the code. The hotel is not responsible for private owned rooms and do not have access. Also while we were gone someone came into our room to HANG TOWELS IN OUR SHOWER! I know for a fact the towels were not in the shower when we left to go eat. My little boy was playing In the shower bc he thought the door the fun. Needless to say we will not be renting from these people EVER AGAIN!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Brett Robinson, Owner at Phoenix West
Responded 2 Jun 2021
We are so sorry to hear about your recent visit. Please allow us to look into this situation. Would you mind providing us with your contact and reservation information? Please email info@brett-robinson.com and provide: First and last name, condo building, and unit you stayed in during your trip. We hope to hear from you soon.
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JohnPatsi wrote a review May 2021
Tullahoma, Tennessee602 contributions178 helpful votes
Unit 2605 is divine! We have stayed here before and always enjoy. It’s clean very comfortable updated furniture and a spectacular view. It’s actually nicer than my home. What’s not to like :-) Yes, we will go back to this unit again
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Date of stay: May 2021Trip type: Travelled with family
1 Helpful vote
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Response from Brett Robinson, Owner at Phoenix West
Responded 22 May 2021
Thanks for your fantastic review of Brett/Robinson Vacations, it's providing experiences like the one you've described that keep us excited about what we're doing every day!
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PRICE RANGE
US$452 - US$1,068 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenix west hotel orange beach
LOCATION
United StatesAlabamaOrange Beach
NUMBER OF ROOMS
225
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Frequently Asked Questions about Phoenix West
Which popular attractions are close to Phoenix West?
Nearby attractions include Cruisin Tikis Orange Beach (6.7 km), Gulf State Park (6.1 km), and Hugh S. Branyon Backcountry Trail (1.7 km).
What are some of the property amenities at Phoenix West?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Phoenix West?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Phoenix West?
Yes, a parking garage is available to guests.
What are some restaurants close to Phoenix West?
Conveniently located restaurants include Gulf Shores Seafood, Hope's Cheesecake, and Sunset Cork Room.
Are there opportunities to exercise at Phoenix West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are there any historical sites close to Phoenix West?
Many travellers enjoy visiting Swift- Coles Historic Home (12.0 km).
Does Phoenix West have any great views?
Yes, guests often enjoy the ocean view available here.