The check in process will keep us from staying at this location again. It took an hour. Staff friendly. Breakfast good. Rooms clean. The temp could not be turned down in our room - minor annoyance. Location was good to local restaurants.
I had stayed in many Embassy hotel in the US for business travel and I had stayed in this hotel before. My most recent trip was big disappointment for me. The front desk were rude and unprofessional. The egg I ordered was burned and it seems that is the way it was cooked for ever…
Great hotel close to Art Museum, VBC center and other points. If you are attending any events at VBC, you can walk through the inside of the hotel. Did not try the spa but heard it is good. Not too many restaurants close by though
The only negative item was the busy time we came in. This is a fairly new hotel which is beautiful and the people are great. All went well from check in to exit. The bed was comfortable and the environment was ideal. It is also a beautiful hotel.
Over the past few years, my husband and I have landed in Huntsville for craft shows and events 4-6 times a year for 2-4 days at a time. By far, this hotel is my favorite! The employees treat you like a friend instead of a customer.
Our room is always clean and ready. If I paid…
"One side faces an electrical yard. Loved top floor (10th) overlooking Von Braun Center"
"As for a room higher up facing the downtown park"
"We were very happy on the 10th floor. Felt like rock stars"
"best rooms are the 2 double, 1 bedroom, with sleeper sofa"
"Be sure to check your bathroom for cleanliness before you settle in."