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ITC Grand Chola, Chennai

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Traveller (2419)
Room & Suite (730)
Storyboard
Overview
  • Excellent77%
  • Very good17%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“madras pavilion”(148 reviews)
“royal vega”(88 reviews)
“tower room”(61 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from ITC Grand Chola, Chennai
Offers & Announcements: Save up to 30%
Offers from ITC Grand Chola, Chennai
Offers & Announcements: Save up to 30%
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Reviews (3,425)
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3,312 results
Traveller rating
2,497
576
141
55
43
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Time of year
LanguageEnglish
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2,497
576
141
55
43
Show reviews that mention
All reviewsmadras pavilionroyal vegatower roompan asiangrand staircaseresidents loungeipad controlscafe mercarahigh techhuge hotelroom servicebeautiful propertyin room diningspecial thanksspecial mentionfilter coffeebusiness trip
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1 - 5 of 3,312 reviews
Reviewed yesterday via mobile

ITC Grand Chola has become our home away from home. For last several years we spend at least a week here when we visit and our kids affectionately have coined it “Jasmine’s palace” from the tales of aladdin. The staff is exceptional in ensuring every...More

Thank BosTravelstoomuch
Hotel's Favourite
Reviewed 5 October 2017

This is an extremely grandiose hotel with lovely service professional. Everything is measured up to perfection. The restaurants are fantastic, the amenities are good and everything is really good about this hotel. Cant wait to patronize againMore

Review collected in partnership with ITC hotels
14  Thank Arul_Kanagasabapathy
Response from GM_ITCGrandChola, General Manager at ITC Grand Chola, ChennaiResponded 6 October 2017

Dear Guest, Namaste! Thank You for taking out time from your busy schedule and sharing your valuable feedback on Trip Advisor! We at ITC Grand Chola, always strive to provide our guests a comfortable and luxurious experience. We are delighted to know that you enjoyed...More

Reviewed yesterday

Dear Management Team, Its been a great pleasure staying at you property. Right from the arrival until the departure, It was a great Experience. Nothing to complain. Murugan from the bell desk was great and also I had to mention the Duty Manager on that...More

Thank balajikannan1
Reviewed yesterday via mobile

I am a cabin crew for Saudia and I wish all my flights operate to CHENNAI to stay in ITC HOTEL the stuff really makes you feel very very happy and comfortable starting from welcome us and the house keeping also the food is so...More

Thank Adnan J
Reviewed 2 days ago via mobile

We stayed at the ITC Grand Chola in Chennai for 5 nights and 6 days while visiting family. My husband usually stays at the Leela in Chennai but we wanted to be more central and so we choose the ITC after much deliberation. I do...More

Thank Anu K
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Spa
Room Service
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$161 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chennai (Madras)
#3 Spa Hotel in Chennai (Madras)
#4 Luxury Hotel in Chennai (Madras)
#4 Family Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$161 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Chennai (Madras)
#3 Spa Hotel in Chennai (Madras)
#4 Luxury Hotel in Chennai (Madras)
#4 Family Hotel in Chennai (Madras)
#5 Romantic Hotel in Chennai (Madras)
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Photos
Traveller (2,419)
Room & Suite (730)
Dining (272)
Pool & Beach (168)
Amenities (61)
Business Centre & Event Rooms (39)
Family and Play Areas (8)
Questions & Answers
Ask a question
Stephanie2903
17 July 2018|
AnswerShow all 2 answers
Response from KKGanesh | Reviewed this property |
Hi I don’t know but the hotel web and email are fast and have swift response. Please try
0
Votes
Swusch
6 July 2018|
AnswerShow all 12 answers
Response from vikram218 | Reviewed this property |
No worries. They have a very High level of hygiene in everything they serve. I have used almost all of their properties in India never had any issues.
1
Vote
joe_vas23
16 May 2018|
AnswerShow all 3 answers
Response from Ashutosh T | Reviewed this property |
Sorry for the typo. Her name is Brinda Das
0
Votes
Room Tips
"Towers Rooms offer the best views and proximity to club lounge"
Read review
"Request for a room with a pool view in the towers."
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"Ask for a room in the second tower thats beyond the main reception"
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"A Tower room - facing either the front or the pool ."
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