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Novotel New Delhi Aerocity

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Traveller (500)
Room & Suite (160)
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Overview
  • Excellent65%
  • Very good23%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Novotel New Delhi Aerocity
Special Offer: Advance Saver Package
Hotel deals
Offers from Novotel New Delhi Aerocity
Special Offer: Advance Saver Package
Hotel deals
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Reviews (1,257)
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1,177 results
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765
262
75
37
38
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All reviewsexchange restaurantclose to the airportspecial thanksdelhi aerocityhouse keepingmemorable staybreakfast spreadgreat hospitalityrestaurant staffcourteous stafffront officebusiness tripcomfortable staykailashabhishekmrhousekeeping
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1 - 5 of 1,177 reviews
Reviewed yesterday via mobile

Great service and friendly professionals in room service from housekeeping, Prosanta especially. We stayed for only a day but people and ambience left a lasting impression. Positive expression over all. Hopefully be back soon.More

Thank Samiksha n
Response from Pullman New Del... A, General Manager at Novotel New Delhi AerocityResponded yesterday

Dear Samiksha, Thank you for taking time to share your valuable feedback on this forum. It is certainly a great reward to read such praising feedback from our valued guests. Thank you for specifically mentioning Prosanta for his dedicated efforts who made your visit a...More

Hotel's Favourite
Reviewed 3 weeks ago

I visited the Novotel New Delhi Aerocity on three occasions during the last fortnight. Once again, I had outstanding experiences. First, I was met upon arrival by a greeter at the Indira Gandhi International Airport; then transportation to the hotel by a Novotel vehicle. The...More

1  Thank hghglobal
Response from Pullman New Del... A, General Manager at Novotel New Delhi AerocityResponded 3 weeks ago

Dear Valued guest, Thank you for sharing a wonderful review about our hotel on this forum. Being a hospitality establishment, it brings us immense pleasure to read that the hotel's services & facilities along with the warm hospitality showcased by my team members made your...More

Reviewed yesterday via mobile

I had booked two prepaid rooms on the Accor app. The Front Desk persons were either ignorant or not trained. Enemy though I had checked in online, it took me 30 minutes to get my room keys. We had an international flight to catch at...More

Thank sanjiv55
Reviewed 3 days ago via mobile

Novotel aerocity does not live up to expectations at all. First rooms are small. Secondly no one arrived to help us with our luggage and car for 10 minutes. Was traveling with kids so no help at all. My room was pre paid when I...More

Thank saurabhag710
Response from Pullman New Del... A, General Manager at Novotel New Delhi AerocityResponded yesterday

Dear Saurabh, Thank you for reviewing our hotel on this forum. Please accept our sincere apologies if we could not meet your expectations during your recent visit with us. As we continue to improve our hotel and services, comments such as yours provide us with...More

Reviewed 3 days ago via mobile

Please be careful if you are vegetarian. I had a chicken or mutton Biryani served instead of vegetarian Biryani. I threw up...feel so violated...deeply offended...Am never going to use Novotel or Accor hereafter...

Thank Anand R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$84 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New Delhi
#22 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$84 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in New Delhi
#22 Luxury Hotel in New Delhi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (500)
Room & Suite (160)
Dining (78)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ronald Y
27 May 2018|
AnswerShow all 5 answers
Response from Pullman New Del... A | Property representative |
Hi Ronald, The complimentary drop is only provided if it is included in your room package otherwise the same is charged separately. Best regards, Team Pullman
0
Votes
Fredibooks
11 May 2018|
AnswerShow all 4 answers
Response from Pullman New Del... A | Property representative |
Hi Fredibooks, We do not have business lounge at Novotel but we do have a MAC corner with 04 MAC computers attached to a printer for guest use located separately for the convenience of our guests. Hope this information... More
0
Votes
Fredibooks
11 May 2018|
AnswerShow all 3 answers
Response from leila c | Reviewed this property |
Yes plus the staff is at your disposal for the beverage
0
Votes
Room Tips
"nice and comfortable room"
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"Best floor is 3~4."
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"During my five stays at the hotel during the last year, all rooms were quiet on the third and fifth floors."
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"Long walk for the rooms at the end."
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