I have booked with booking from 2/8 /2022to 7/8/2022 the only advantage was fast check in but I surprised by dirty toilet every were in the resort and all the time especially pool toilets for woman and also toilet of the main restaurant bad smell, blocked sink and dirt every were in toilet the resort also Saving up to miserliness as water only in cubs and the waiter who is fill it to you so bring your bottle with you to fill it ,very poor breakfast with very bad cheese I don’t know it is cheddar cheese or mortadella finally the resort is very large you should walk along distance to any part there is no club car and you should pay for the aqua park
the hotel is very good i suggest any one to there i like it , egypt is soooooooooooooo beautiful country , i am very excited to come back again in this hotel and meet my new friends that i made in the hotel like moustafa ,mando ,rana ,shams ,nadeen and jo , they are sooo amazing georges people , i missed you guys so much and i will return to visit the hotel again sooon inshalllah
The hotel was in a beautiful setting and the coral reef was amazing. I do have a couple of issues with the hotel that I was disappointed about. Firstly, the restaurant. It is massive! I realise we went in August during a busy time but it was just too busy to be able to cope with the amount of people. There were many LARGE families there making it difficult to find a table. We often had to wait for tables to be cleared and then for cutlery. There is no cutlery out - you have to wait for them to lay the table for you. People were taking large quantities for food to their tables and I do mean LARGE! They then didn't eat it and it was just binned and wasted. I found this shocking. There should be more serving of food so that one person can't take more than is necessary and others left to wait. Everyone was very friendly though and they work hard. My other issues is with the amount of people coming up to your when you are round the pool trying to sell you trips/tattoos etc. It is relentless! Why can't they have a booth by the diving centre and you go to them if you want to book something? They were very annoying!!! I was very difficult to swim in the shallow end as it was so busy with children (as it should be) or water polo. The rest of the pool was so deep it wasn't very relaxing for poor swimmers like me.…
Bad serives Check in take more than 30 mins to finish. All staff have bad attitude and and unfriendly. Asking for toothbrush since day 1 of arrival i need to wait 1 day to get, and reception clerk telling us to go and buy from the pharmacy. Asking for bathrobes until check out we didnt get it . No internet wife in the rooms .only in reception area. Beach bar staff unfriendly always talking as they r ready to fight . In the pool or beach if u ask for ice bucket they will charge u money and they will serve it in a water big bottle. Every staff in this hotel they will not serve you if u didn't pay for them first. 1 iron in the whole hotel ,they give it to us then they came back to take ot because other guest want it .
It was a fantastic vacation !! best hotel in sharm !! great service, very nice restaurant managers, fantastic animators - great DJ, Marina, Mando, who was the only one who could make my children laugh - thank you !! we come back next year !! See you!! ❤️
This not the firts time i have been to this hotel and really i feel like its my second home and this year the animation team was really friendly and kind especially mando,boda,ortiga,nadeen,noryia Thank you for enertaining us Love you all❤️❤️
Very difficult to reach the hotel I am truly to call to book the car pick up from the airport advance 2 days before check in when when we arrived no car one go to pickup I try to call many time no one answer and after come to the hotel take time to get the room also staff there just keep us waiting and just want us to understand and the room is so far from the sea the room is bad bad smell
Everything is amazing Nice hоtels and food was excellent (great selection) and animation team so kindly Staff is professіоnаl Room so cleаn аnd big Reception and thank you animation team for being so kind and funny especially boda
Nice hоtels and food was excellent (great selection) and animation team so kindly Staff is professіоnаl Room so cleаn аnd big Reception was helpful Pools so gооd I recommend this hotel to every body need relaxing
The hotel was good in general like always The best thing we like here the sea Staff was kind but not all some of animation team was boring specially the show in the evening And Thanks for reception was so kind .