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The Cleopatra Luxury Resort

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Nabq Bay, Nabq Bay, Sharm El Sheikh 55448 Egypt
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Traveller (5735)
Pool & Beach (1356)
Room & Suite (935)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 37 hotels in Nabq Bay
Location
Cleanliness
Service
Value
Cleopatra Luxury Resort Sharm El Sheikh is located in the Sinai Peninsula in the splendid isolation of Nabq Bay along the shores of the Red Sea with a water front private beach. The Resort offers one of a kind ambiance and style by reflecting the location, culture and history. The Resort combines the tradition of its host community with exceptional Service & Cuisine a luxury product with attention to detail. This distinction elevates Cleopatra Luxury Resort Sharm El Sheikh into the upper echelon of a five star hotel destination for sophisticated travelers.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Infinity pool
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Room service
Safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Bay View
Languages Spoken
English, French, Russian, Arabic and 1 more
5380Reviews723Q+A100Room tips
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Most Recent
Paula H wrote a review Yesterday
4 contributions
+1
When we arrived it was late but we were greeted by friendly staff and taken to our room. It was a delight to say the least, newly refurbed, very comfy bed, large shower. We were placed perfectly for everywhere (room 2001). There are two main pools, one is where the swim up bar is and all the entertainment, not for us personally but excellent if that's what you like. The other pool was quieter, fantastic view of the sea. The pool staff cannot do enough for you, they move the umbrellas when the sun moves around and ahmed in particular who served drinks deserves a, special mention. We didnt have to ask for drinks, they just appeared, even if we were in the pool! Plentyof very comfy sunbeds avaiable, no 6am bagging beds! 10am and you could still get a bed. Its good to tip the lads, they work so hard and want to please and they will look after you. We took a bag of £1 coins and tipped waiters, bar staff, pool attendants etc. The food is as you would expect from all inclusive these days but always fresh and they tried to theme the nights. September is egyptian holiday so lots around, great people! Take imodium or equivalents as most people get dicky tummy at least once, poss the water, not sure. There is a 'red flag' system in place which basically means if you do not want any of the associated hotel staff selling boat trips, quad bikes etc to you, you can hang this flag up on your umbrella abd they leave you alone. We found them none pushy, friendly - whether you booked or not - and very reasobable. We booked an amazing day on a boat snorkelling with lunch included. A, special mention to TiTo from the scuba school who we booked with, great guy! Mohammed from safari, another great guy who will do an excellent deal for quad bikes etc. We also used the spa facilities and had full body massages for a quarter of what you pay in the UK. We didn't have kids with us but the hotel had the usual recreation team looking after them. Nighttime entertainment, again typical of an all inclusive. The odd nights entertainment worth watching like fire dancing. The nights when guests were involved wasn't for us, bit cheesy and samey but thats just our choice. The staff in the pilli pilli bar were again so attentive and helpful, they remember what you drink, find you a table if its busy and nothing is to much trouble. There are two other restaurants, one fish, one Italian that you can use once weekly. There isnt much choice in either but you do get 5 courses and its of a good standard. There was some construction work going on at the hotel (probably until end october) as there is a huge conference in sharm in november. They worked late and had to cordon some areas off. This may bother some people but we weren't upset by it and it wasn't that inconvenient, however, we do believe this should be brought to the attention of guests before they book/arrive. In all we would recommend this hotel as it is excellent value for money as well and we we will return again one day soon.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris S wrote a review Yesterday
1 contribution
This was our first time visiting Sharm el sheikh and I’d like to say our family holiday was amazing at the cleopatra luxury resort. The snorkelling at the end of the jetti at the hotel was fantastic and found the lifeguard there always willing to advise you on different fish etc Also the food in The a la carte restaurants was good. The buffet restaurant was average. We were in block five the house keeping was very good. I’d like to say two special mentions. Firstly to thank Mohamed and George for always making sure we were topped up with refreshments around the relax pool and when we we had a slight stomach upset for bringing us remedies. Lastly I would like to say a huge thankyou to Loka and the spa team. Loka is the friendly guy who will come and chat to you at the pool side. Loka looked at my knotted shoulders and legs and hard skin on my feet and explained what treatment in the on site spa I should get. I took him by his word and booked in for what he had advised . 4 massages and a pedicure later I can walk without hard skin on my feet giving me pain and feel relaxed. I had never had massage treatment before or pedicures but now realise working on your feet all day you need to take some self care. Loka and the team thanks again! We would definitely go back to this hotel we thoroughly enjoyed our stay.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heidi Hygum wrote a review 26 Sep
1 contribution
Went to this amasing resort 2 times now. Its like coming home. The staff is really great. Specially Loka from the spa is really great and always make you feel comfi and always with a smile on his lip. This hotel will always have a place in our hearts and we will defently come back
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve F wrote a review 26 Sep
Hampshire, United Kingdom67 contributions70 helpful votes
+1
Just had 10 days and a bit of a nightmare! I believe in being fair so will review the good and not so good! The resort could be great nice large resort but keeps the friendly feel. Pools are nice and a great temperature. There are four places to eat The Market buffet restaurant. Varied dishes and some good fresh dishes. Breakfast has a good choice but many items were Luke warm or cold. Seafood restaurant nicely decorated and good service good choice of dishes and tasty. The Italian restaurant service appalling 25 minutes between each course and the food cold and boring The Beach bar. Great service small portions but you can order as much as you like. The pools were spotless great poolside service and all the recreation team are at tentative and happy. George and Mina the waiters work hard all day bringing drinks sometimes you do have to wait - if to long for you get up and go to the bar it’s simple! The animation team - these could do with being revised. No get up and go and could be quite rude seemed more interested in Egyptian and Russian guests. The DJ quite often didn’t translate things into English! Bar staff were all lovely genuinely seemed to care. Waiters in the main restaurant were again very helpful. Reception staff polite helpful most of the time. Gardens were immaculate and you always saw someone working on them Cleaners constantly cleaning they just don’t stop! The spa area was ok not great but it did the job as did the gym area although this could go with a deep clean. However!!!! We are a seasoned party of four and have never been I’ll when away. We follow all sensible procedures- bottled water no ice etc but all of us have been VERY poorly. One part member having to see the doctor. Sickness etc Building work was occurring all over the hotel. Blocks being refurbished, pathways relayed, areas being painted it was a nightmare. There was nowhere to escape it. We were not prewarned and once there you were prisoners to it. I’m still waiting for an explanation from the hotel as our holiday was ruined! In short could be great but was ruined by sickness so much building work.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Mr Steve F., Greetings from Cleopatra Luxury Resort Sharm El Sheikh. Thank you for taking the time to share your review of your stay at Cleopatra Luxury Resort in this Forum. We are very delighted to read that you enjoyed our services and hotel facilities. Your point about the construction is very valid and we are currently undergoing some upgrades of our Facilities like guest room – Lobby & Walkways which is communicated well in advance to our partners in order to even further enhance your and all our clients experience on future visits. We are also sorry to read that you experienced some un-wellness during your stay and hope that you have fully recovered by now. Your comments of our friendly, professional hardworking associates have been passed on and we are looking forward to welcome back on your next visit in the not to distanced future. Best regards, Saleh Swelam Front Office Manager fo.mgr@cleopatraluxurysharm.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steno1969_05 wrote a review 25 Sep
Milan, Italy8 contributions6 helpful votes
+1
Fantastic resort we "pampered" for a wonderful week. Perfect services especially the SPA. Mr. Loka is very good, professional and friendly, he recommended and proposed treatments for complete relaxation. thank you
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deena wrote a review 25 Sep
Slough, United Kingdom3 contributions9 helpful votes
We have just returned from a 1 week break in this lovely hotel. Staff are amazing. Special shout out to Ahmed the life guard near the pool bar who is just brilliant and never stops and wouldn't let us lift a finger when setting up our beach beds, and Mohammed at the pool bar who always made us feel special when we went there for lunch. The al a cartes are lovely and well worth a visit. The hotel is extremely clean and the buffet restaurant also has a great range of food. We will be visiting again I'm sure!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisab2327 wrote a review 22 Sep
1 contribution
We stayed here for 11 nights. Our room had a balcony sea view but was mostly a view of the pool. My mum is 74 years old and the room was on the 3rd floor with 3 flights of steps, it was to much and we got moved to a ground floor room. The hotel was nice, grounds well kept and the staff are what makes this hotel. The food isn't great, same most days and never hot, unfortunately I had a bad stomach while there and arrived back in the UK still very poorly with it. My mum had a fall there and hurt her arm/wrist. Saw the DR there who examined her and said it wasn't broken, 2 injections to reduce swelling and some tablets and £130 bill. Once we arrived back in UK it was still very swollen and bruised and painful, our GP sent her to hospital. Its broken. Do the doctors there train themselves!? Doing lots of work on the hotel too, very noisy. Would we go back? NO.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Valuable Guest, Thank you very much for sharing your review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. I would like also to thank you for your experience feedback which gives a corrected version of your last stay. We are sincerely apologizing if we could not meet your good-self expectation in some of the hotel service aspect. Our goal simply is to exceed every single guest's expectation, accordingly all hotel teamwork are doing their utmost to fulfil all requested requirements. We are appreciating your kindness to be in contact with us directly at your nearest convenience in order to restore your confidence once again at Cleopatra Luxury Resort Sharm El Sheikh. Thank you again for your review and we are looking forward to your respond which is very valuable to us. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jill S wrote a review 18 Sep
3 contributions
Hotel itself is beautiful with stunning pools. Rooms are huge and decorated lovely (we had a superior one ) Right on the beach with stunning views of Tiran island and a coral reef that is out of this world. Staff are what makes this hotel, they will do anything to help and really are lovely people. Special mention to our pool waiter Ahmed. He works tirelessly daily to bring you what you need always with a smile. He is genuinely the nicest most hard working man and really made our holiday special so thank you Ahmed. Also a special mention to Mina at the lounge bar. Again a lovely man who always made sure we was ok and works so hard always with a smile and laugh so thank you Mina . My only downside to hotel was the food it wasn’t really to my liking although there was plenty it just seemed the same over again. Mainly fish but that’s just my taste so not really a bad thing Entertainment again seemed to be the same most nights being a belly dancer and just wasn’t really what I expected but overall lovely hotel outstanding staff
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded today
Dear Guest, Thank you very much for taking the time to give us your review following the recent experience at Cleopatra Luxury Resort Sharm El Sheikh. I am delighted that your experience from start to finish was truly wonderful and our facilities exceed your expectations. It is also great to note how our teams of Ambassadors were able to help you throughout your stay and create magnificent moments to ensure your time here is an unforgettable experience. Thank you again for choosing Cleopatra Luxury Resort Sharm El Sheikh, we look forward to welcoming you back in the not too distant future. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MohdSalah wrote a review 15 Sep
Cairo, Egypt9 contributions1 helpful vote
I and my family are in the hotel and it is really not a good vacation in that hotel, because of several reasons and on top of them is the food quality and quantity, very bad and extremely poor food especially the taste of it and there is no variety.. Most of staff aren’t expert and they don’t know how to deal and respect the guests.. There was no fresh mint in the hotel for a whole week!!! Which is something so weird!!! The animation team is extremely silly and the day and night shows are so boring! In my point of view what I listed above is the most important about any hotel and having a good vacation.. But concerning the hotel layout is good but they can use it in the right way…
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded 1 week ago
Dear Valuable Guest, Thank you very much for sharing your review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. I would like also to thank you for your experience feedback which gives a corrected version of your last stay. We are sincerely apologizing if we could not meet your good-self expectation in some of the hotel service aspect. Our goal simply is to exceed every single guest's expectation, accordingly all hotel teamwork are doing their utmost to fulfil all requested requirements. We are appreciating your kindness to be in contact with us directly at your nearest convenience in order to restore your confidence once again at Cleopatra Luxury Resort Sharm El Sheikh. Thank you again for your review and we are looking forward to your respond which is very valuable to us. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terry wrote a review 14 Sep
1 contribution
Very friendly and well run resort . Food is good . The Swimming Pools are clean . Rooms are kept clean & clean towels daily .restaurant staff are very friendly & helpful. All the bars have enough staff and are attentive. They can improve the choice of beers served.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Saleh Swelam, Guest Services / Front Office at The Cleopatra Luxury Resort
Responded 1 week ago
Dear Valuable Guest, Thank you very much for sharing your review following your stay here at Cleopatra Luxury Resort Sharm El Sheikh. We are grateful for your observations and feedback as it presents us the opportunity to better improve our service offerings in the future. I would like also to thank you for your experience feedback which gives a corrected version of your last stay. We are sincerely apologizing if we could not meet your good-self expectation in some of the hotel service aspect. Our goal simply is to exceed every single guest's expectation, accordingly all hotel teamwork are doing their utmost to fulfil all requested requirements. We are appreciating your kindness to be in contact with us directly at your nearest convenience in order to restore your confidence once again at Cleopatra Luxury Resort Sharm El Sheikh. Thank you again for your review and we are looking forward to your respond which is very valuable to us. Kind regards, Saleh Swelam Front Office Management E-mail: fo.mgr@cleopatraluxurysharm.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$127 - US$180 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cleopatra luxury resort collection hotel sharm el sheikh
LOCATION
EgyptRed Sea and SinaiSouth SinaiSharm El SheikhNabq Bay
NUMBER OF ROOMS
324
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Frequently Asked Questions about The Cleopatra Luxury Resort
Which popular attractions are close to The Cleopatra Luxury Resort?
Nearby attractions include Mandarin Bar and Cocktail Lounge Sharm el-Sheikh (7.9 km), Soho House Sharm El Sheikh (7.9 km), and Mall Darya (1.5 km).
What are some of the property amenities at The Cleopatra Luxury Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Cleopatra Luxury Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cleopatra Luxury Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Cleopatra Luxury Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Cleopatra Luxury Resort?
Conveniently located restaurants include Fontana Bar, Cafe Chino, and The Queen Vic.
Are there opportunities to exercise at The Cleopatra Luxury Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Cleopatra Luxury Resort have an airport shuttle?
Yes, The Cleopatra Luxury Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Cleopatra Luxury Resort have airport transportation?
Yes, The Cleopatra Luxury Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Cleopatra Luxury Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cleopatra Luxury Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.