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Great staff! Would definitely stay here again! Great experience. No problems during our stay. The breakfast was the best breakfast we have ever had at a hotel. Front desk staff super friendly and helpful.
I love Embassy suites
Huge clean quiet comfortable room. Microwave fridge and Kurig. Two sinks plus a wet bar. Great bed too with tiny balcony. But great view.
Ruth’s Cris in the building. Great food there but $$$$. Breakfast is FREE but please tip the...More
2 Thank aimeer209
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 11 June 2018
Thank you for staying with us and for the 5 star rating! We strive to provide all of our guests with GREAT service and happy to know we met our goal during your stay!
We hope to see you again soon!
took three tries to get a room that was clean and things worked. the only reason I stayed was the convenience of the location to where I needed to be. property is old and outdated. housekeeping is very lacking.
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From the moment we walked in, there was a musty smell like a locker room. Unfortunately it went down from there. Fire alarms, busted AC, and a toilet that wouldn't flush. Very unusual for an Embassy Suites. This one needs attention.
Great experience, great breakfast, great room and wonderful room service. They sent a gentleman around with snacks everything from the pool to the workout room. Staff was courteous and very helpful....More
Thank Steven R
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 1 week ago
Hi Steven R!
Thank you for the awesome 5 star review! We definitely appreciate the feedback on the great experience during your most recent stay and happy to know you enjoyed the snacks and other amenities we offer!
Thank you for staying with us! We...More
I think you meant 2 drink maximum during the happy hour at night. We had no problems with getting drinks at the reception and the bartender was one of the few people at this hotel that actually earned her paycheck!